Advanced phone system used by IT teams
Kavkom offers a secure and easy-to-install call center solution that seamlessly integrates with your existing infrastructure. You can quickly create new users and numbers, making the system ideal for evolving corporate communication needs.
Kavkom assists you in meeting your customers' high expectations
Quickly access over 100 professional tools
- Kavkom seamlessly integrates with your current tools, including CRM systems like Salesforce and Hubspot, as well as reporting tools like Plecto.
- Simplify integration with other tools and create custom workflows and automations using our open API
“We’ve increased our goals by 10% thanks to the insights we’ve gained through call identification and analytics provided by Kavkom’s telephony solution.”
Jules Romano
Co-founder @ Formideo
Empower your customer relationship teams with more independence
- Kavkom empowers non-technical teams to be more self-sufficient: easily create new numbers and users in just a few clicks and enjoy simplified onboarding through a simple and intuitive user interface.
- Reduce the time spent on problem resolution and onboarding new employees, and allocate more time to your company's strategic projects.
“The transition to cloud-based business telephony with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”
Arnold Panou
CEO @ VAD Assistance
Stay connected and manage call activity from anywhere
- Kavkom's cloud phone system enables your teams to stay connected while working remotely or traveling between offices, without the need for additional hardware or costly installations.
- Access in-depth data with advanced statistics, allowing visualization by user, team, and specific activity.
“We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to our unique business practices.”
Pierre Roche
Managing Partner at Groupe OREL
Ensure consistent call quality and reliability
- Through the AWS infrastructure provider, with numerous global data centers, we ensure superior-quality communications with a 99% availability, Opus codec audio transmission, and dynamic operator switching.
- Our support is available via chat, email, and phone, provided from our offices in EMEA, APAC, and North America.
Integrated with your favorite applications.
Kavkom enhances your experience by providing an integration ecosystem that seamlessly optimizes all your essential functions and processes.
Chrome
browser
Fireberry
CRM
HubSpot
CRM
Pipedrive
CRM
Salesforce
CRM
Zapier
CRM
Zoho
CRM
Favorite features of IT and operations managers
Deep data analysis
Track your performance in real-time through the dashboard and base your decisions on concrete data. Connect Kavkom to various data sources with our powerful API, centralizing report management in one place.
Easily access your existing tools with just a single click
Synchronize your VoIP information with over 90 different applications, improving the management of your voice communications through the use of Kavkom’s accessible API and webhooks.
Perform a quick setup yourself
Save time and optimize resource utilization by adopting Kavkom’s simplified setup. Your customer service teams can become operational more quickly without the need for investment in expensive hardware or costly devices.
Whispering Call
Speak discreetly to your agents without the caller knowing, and regain control of the call.
Detailed call log
Keep a history of all your calls and find them easily by date, status, user, direction…
Double Listen
Listen in discreetly to calls in progress to improve the skills and quality of your contact center.
Call barring
Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.
Real Time Dashboard
Control the activity of your phone lines live and improve your call management with instant visibility.
Are you ready to improve your communications?
Activate Kavkom on your existing device.
