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HubSpot CTI - Kavkom Integration

CRM - Customer Service

Plug Kavkom’s business telephony with your HubSpot CRM to boost your teams’ productivity and track customers throughout their journey. Data generated by your phone activity is automatically synchronized with HubSpot

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Kavkom

The data generated by your phone activity is automatically synchronized with HubSpot, paving the way for extensive possibilities such as prospecting process automation or call tracking optimization, offering valuable flexibility and productivity gains !

Here's why you should choose Kavkom!

If you’re a HubSpot customer in search of a professional communication solution, we have the answer: Kavkom. As a HubSpot integrator, Kavkom provides a comprehensive and powerful solution to enhance your communications and boost your productivity. We understand the importance of having an efficient and reliable communication system to support your sales and customer service efforts

Save your time for what truly matters

  • Increase productivity by integrating Kavkom with HubSpot.
  • A fully integrated phone system within the HubSpot ecosystem.
  • Simplify your teams’ daily tasks.

The undeniable benefits!

The integration of Kavkom Predictive Dialer and Kavkom Phone System with HubSpot creates a powerful synergy for your call management and sales performance. Through this integration, you can precisely and comprehensively measure key performance indicators (KPIs) of your calls and users. This enables you to have a clear view of your team’s performance and identify areas for improvement. You can measure metrics such as the number of calls made, average call duration, call conversion rate, leads generated, etc. These insights help you evaluate the effectiveness of your call campaigns, identify improvement opportunities, and optimize your communication strategies.

Analyzed: Call Transcriptions

The Conversation Intelligence (CI) feature allows for the transcription and analysis of recordings. This enables you to coach your team more effectively and extract valuable insights about customers from recordings and transcriptions. You can identify trends, gain insights, and optimize your sales and customer service processes. This functionality helps you better understand your customers, improve your business performance, and deliver an exceptional customer experience.

Productivity: Click to Call

With Click to Call, you no longer need to manually dial phone numbers or switch between applications to make your calls. Simply click on the phone number within HubSpot to initiate the call instantly from your device, whether it’s your computer or mobile phone. Furthermore, the integration of Click to Call with HubSpot allows for automatic synchronization of call information. This means you can automatically record call details, including duration, notes, and other relevant information, directly into HubSpot. This information is valuable for tracking interactions with your contacts and communication history.

Reviewed: Call Statistics

Access and analyze all call-related data from your teams within the familiar HubSpot interface. You have all the information you need to assess performance and manage your employees to improve their productivity.

Efficiency: Transfer, Recordings, Listening

With the ability to listen to and download call recordings, our Kavkom integration with HubSpot offers an essential feature: hot call transfer. It allows you to easily transfer ongoing calls to other members of your team, promoting better collaboration and swift issue resolution. When communicating with a customer or prospect, there may be instances where you need the assistance of a colleague with expertise in a specific area or a manager to make a decision. With a simple click, you can transfer the call to another team member. The transfer occurs seamlessly, without any interruption or loss of communication.

Customer Feedback

speed glass

“With cutting-edge VoIP call software, a reliable professional phone line, an intuitive mobile application, and advanced call tracking, Kavkom has propelled our company towards increased responsiveness, quality management, and optimal customer satisfaction. We made the wise choice of Kavkom to stay ahead in our industry.”

Ghislain Houze-Marconnet
President @ Speed Glass

seiza

“Kavkom has been the perfect answer to our business telephony needs. Their simple and reliable system, performance statistics, customization of phone standards, and the ability to quickly reach our key users have greatly enhanced our efficiency and customer satisfaction.”

Ben Cauchois
VP Sales & Operations @ SEIZA

Integrated with your favorite applications

Kavkom enriches your experience by providing an integration ecosystem that seamlessly enhances all your essential functions and processes.

Are you ready to improve your communications?

Activate Kavkom on your existing device.

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