Click to Call
Kavkom’s ‘Click to Call’ feature allows you to dial numbers with a single click via an extension. This simplifies and speeds up your customer interactions, optimizing your time and efficiency
Transform your communication with just one click
Kavkom’s Click-to-Call provides an innovative and intuitive solution for your user agents. Say goodbye to complicated call initiation procedures, as now a simple click on your correspondent’s phone number is all it takes to trigger the call and initiate a seamless connection.
Take your agents’ efficiency to the next level. By eliminating the time spent on manual dialing and the errors that come with it, your teams can focus intensely on interacting with customers. This results in a significant increase in the volume of calls handled daily, boosting overall productivity.
Simplicity and accessibility
Our Click to Call feature is characterized by unparalleled ease of use. Whether through an extension or integration, making a call becomes instinctive, as it can be done with a simple click on the desired number, automatically triggering the call. Say goodbye to the laborious task of dialing a number before each call. With Kavkom, making a call becomes a natural gesture.
Focus on what matters most
Spend less time juggling between interfaces to enter numbers. Reinvest the valuable minutes saved in thorough preparation for your interactions with your contacts.
"Kavkom has been the perfect answer to our business telephony needs. Their simple and reliable system, performance statistics, customization of phone standards, and the ability to quickly call our key users have greatly enhanced our efficiency and customer satisfaction."
VP Sales & Operations @ SEIZA
Outstanding communication quality
To achieve its goals and deliver exceptional performance, the use of a predictive dialer has led to an increase in the number of candidates contacted. Furthermore, thanks to Kavkom’s telephony solutions, wait times have been significantly reduced, allowing for faster call handling. In addition, follow-up times have been reduced by 40%, improving overall recruitment process management and making it more efficient.
Frequently asked questions
Is the integration of Kavkom's Click to Call complicated ?
No, integrating Kavkom’s Click to Call into your interface is a straightforward and direct process. Kavkom, as a cloud telephony provider, offers an easy integration method so that you can quickly enjoy this feature without technical complications.
Is Kavkom's Click to Call solution secure ?
Yes, security is a top priority for Kavkom. Our Click to Call solution adheres to the highest security standards, ensuring the protection of communications and user data through our secure cloud infrastructure.
Can you customize the appearance of clickable numbers with Kavkom's Click to Call ?
The design of clickable numbers is standardized to ensure immediate recognition by users. Each number enabled by Click to Call is underlined and accompanied by a distinctive icon, ensuring a consistent and intuitive user experience across your entire interface.
What is Click to Call ?
Kavkom’s Click to Call is an innovative solution provided by our connected cloud telephony service. It turns phone numbers on your interface into clickable links that allow your users to initiate calls instantly, without the need for manual dialing.
How does Click to Call work ?
On your interface, phone numbers become underlined, indicating that they are clickable. Next to each number, a small icon makes it easy to identify numbers enabled by Click to Call. A simple click on these elements instantly triggers a call via our connected cloud system.
Why use Click to Call ?
Kavkom’s Click to Call enhances the user experience by facilitating direct contact, reducing wait times, and improving communication efficiency. It increases conversion opportunities and optimizes the management of incoming calls, thereby contributing to enhanced team productivity.
Integrated with your favorite applications.
Kavkom enhances your experience by providing an integration ecosystem that seamlessly optimizes all your essential functions and processes.
The benefits of Kavkom's Click to Call
Enhancement of the customer experience
By integrating Click to Call into your website, you provide your customers with a seamless and pleasant experience. They can contact you quickly and easily, without having to search for your phone number or manually dial it. This strengthens customer relationships and enhances satisfaction.
Increase your productivity
With Click to Call, your teams become more efficient. Incoming calls are directed to the appropriate agents, avoiding unnecessary transfers and enabling faster response to customer requests. Your employees can focus on high-value tasks, improving their productivity.
Optimization of call management
Click to Call allows you to better manage incoming calls by tracking and analyzing them. You have accurate statistics on received calls, wait times, call durations, and more. This information helps you optimize your phone service and identify areas for improvement
Activate the Click-to-Call feature on your Chrome or Firefox browser
Use the Click-to-Call extension by Kavkom available for Google Chrome and Mozilla Firefox. Learn how to leverage this feature..
The customer service and after-sales support are exceptional. Their processing efficiency is remarkable, with a rating of 5 out of 5. The staff is friendly, quick, and above all, very effective.
With Kavkom, a high-quality professional VoIP system, I was pleasantly surprised by its practical features and Brayan’s support. Flexible account management and a variety of cost-effective destinations to choose from. Congratulations to the Kavkom team for their excellent work !
Compelling demonstration, subscription to VoIP telephony for the company. Comprehensive, customizable, responsive product. Satisfied with the outcome.