Call Center Solutions for the Financial Sector

Build strong links with your customers, staff and policyholders through personalized, protected exchanges.

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8000 clients already trust us

Raising the standard of customer satisfaction

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Forge exceptional customer relationships

Simplify integration with your CRM and Helpdesk systems for a complete understanding of customer history, enabling you to personalize each interaction according to their requirements.

Deliver seamless, quality communication with a robust voice solution that supports multi-channel interactions and integrates seamlessly with the tools you already use.

“We’ve increased our targets by 10% thanks to the insights we’ve gained from call identification and analytics provided by Kavkom’s telephony solution.”

Jules Romano
Co-founder @ Formideo

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Integrate standards of excellence in safety

“We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to suit our unique business practices.”

Pierre Roche
Managing partner of Groupe OREL

Une équipe de professionnels travaillant de manière efficace et organisée dans un bureau moderne.

Improve the customer experience with optimized telephone reception

“Transitioning to enterprise telephony in the cloud with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”

Arnold Panou
CEO @ VAD Assistance

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Improve Service Quality and Customer Satisfaction with Efficient Call Management

Compliance with GDPR laws
Compliance with GDPR laws of June 2018
Phone system approved by the CNIL
Phone system approved by the CNIL
Features, blacklists certified by bailiff respecting the 2020 law
Blacklists certified by bailiff respecting the law 2020
Operator approved by Arcep
Operator approved by Arcep

Integrated with your favorite applications.

Kavkom enriches your experience by providing an integration ecosystem that seamlessly optimizes all your core functions and processes.








Features appreciated by companies operating in the financial sector

Quick start

Advanced statistics for a refined strategy

With the Kavkom dashboard, track every interaction and use the data to optimize your strategies and deliver an unprecedented customer experience.

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International numbers for global reach

Expand your presence with virtual numbers that let your business reach out locally and internationally, giving your customers the ease of contacting you, wherever they are.

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IVR menu and Intuitive Messaging

Guide your customers with an intuitive IVR menu and make sure they always reach the right person or department. Receive your voice messages directly by e-mail, so you never miss an opportunity.

 Renvoi d’Appel

Maximisez l’accessibilité et la flexibilité avec le transfert d’appel automatique Gérez et transférez vos appels entrants de manière optimale, que ce soit vers un numéro

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Explore the most effective features for your sales team when using Kavkom

Are you ready to improve your communications?

Activate Kavkom on your existing device.

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