Waiting queue
Manage incoming calls efficiently with unlimited queues and personalized announcements.
Call groups
Easily create call groups to optimize the routing of your incoming calls to the appropriate teams.
Welcome message
Broadcast useful, personalized announcements throughout your callers’ call time.
Call Routing
Optimize the routing of incoming calls with features such as IVR, call groups and timetables.
Hourly routing
Direct calls according to time rules and greet your callers by setting up a customized telephone greeting.
IVR: Interactive Voice Response
Greet callers with a voice menu suggesting that they press a button to be directed to an extension, a group, a message, a sound…
