User Permission Management

Secure your confidential data, set precise access parameters and easily manage users.
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Customize access authorizations

Define Agent, Supervisor, Administrator and Owner privileges to control which data is viewed and modified, ensuring smooth, secure management. Simplify collaboration while preserving the confidentiality of important information.

Balance administration, collaboration and supervision

Secure your data

Ensure the security of your confidential data, such as subscription and billing information. Protect your company and your customers with optimum management of sensitive information.

Precise access settings

Grant each user only the access and permissions required for his or her role, for secure, efficient task management. Simplify collaboration and keep your business running smoothly with a personalized approach to access.

Easily manage users

Easily assign or reassign roles or role combinations directly from the Group Manager. Improve efficiency and ensure a smooth distribution of responsibilities for greater productivity.

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Quick start

Instant integration with your existing tools

Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.

Interface utilisateur montrant l'accès facile aux outils existants avec un clic.

Intuitive call and IVR management

Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.

Écran montrant une interface de configuration rapide et facile à utiliser

Quick, self-contained configuration

Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.

Call barring

Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.

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