+33-178 902 698
+972-9 970 8751
+12-133-388-814
+442-080-681-490
+32-289 972 75
+41-445 083 243
+1-581 891 6920
+590-590 169 190
+212-5 20 80 30 81

Contact activity history

With contact activity history, track every interaction, personalize your communications and identify new sales opportunities.
Illustration d'une interaction client personnalisée avec annotation de contexte

Effective customer relationship management is essential for success in a competitive environment. Thanks to Kavkom CRM’s contact activity history, you can now track every interaction with your customers in detail. Discover how this feature gives you a complete view of your customer relationships, enabling you to improve responsiveness, personalize your communications and boost loyalty.

A complete history at your fingertips

With Kavkom CRM’s contact activity history, every interaction is automatically recorded. From phone calls to e-mails, from meetings to notes taken during conversations, everything is recorded. You have a complete view of the history of exchanges with each customer, simplifying the follow-up of your past interactions.

Improve responsiveness and customization

Thanks to this detailed history, you can better understand your customers’ needs and preferences. You’ll be able to respond more quickly and precisely to their requests. What’s more, this in-depth knowledge enables you to personalize your communications and offers, strengthening your relationship with your customers and increasing their satisfaction.

Identify sales opportunities

Contact activity history is a valuable asset for your sales team. You can identify the most fruitful interactions, the products or services most appreciated by each customer, and thus identify new sales opportunities. This information helps you optimize your sales strategy and increase your sales.

Performance monitoring for continuous growth

Kavkom also offers performance tracking tools. You can analyze trends, the most common activities and the actions that led to the best conversions. This data enables you to adjust your marketing and sales strategies to ensure your company’s continued growth.

Strengthen your customer relationships with Kavkom’s contact activity history

In conclusion, contact activity history in Kavkom CRM is an indispensable tool for optimizing your customer relationships. Track every interaction in detail, improve responsiveness, personalize your communications and identify new sales opportunities. Don’t miss this opportunity to improve customer satisfaction and drive business growth with Kavkom CRM.

+ Over 8000 clients already trust us.

Discover other productivity features

Quick start

Instant integration with your existing tools

Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.

Interface utilisateur montrant l'accès facile aux outils existants avec un clic.

Intuitive call and IVR management

Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.

Écran montrant une interface de configuration rapide et facile à utiliser

Quick, self-contained configuration

Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.

Call recording

Turn every conversation into a growth opportunity with Kavkom!
Our intuitive and highly secure call recording functionality is the must-have tool for any company

Continue reading

Call barring

Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.

Continue reading

Are you ready to improve your communications?

Activate Kavkom on your existing device.

Skip to content