Multiline switchboard: the practical guide to equipping your business
A multiline switchboard meets this simple need: to be able to receive several calls simultaneously while keeping a single contact number for your customers. It’s like switching from a single-lane road to a multi-lane freeway: traffic flows more smoothly, and traffic jams disappear. In this guide, you’ll discover what a multiline phone system is, how […]
Comprehensive guide to choosing a high-performance, flexible remote switchboard
The good news? Remote switchboards are changing the game. No need for hardware, SIM cards or on-site installation. With Kavkom, everything runs from the cloud: a simple Internet connection is all you need to manage your calls and emails. In this article, you’ll understand what a remote switchboard is, discover its concrete benefits, learn how […]
Complete guide: How to deploy your cloud switchboard service in 5 steps
A cloud switchboard like Kavkom lets you offer a smooth, professional first contact, without any hardware requirements, cabling or SIM cards – everything works directly from the Internet. This guide will take you step by step through the process. You’ll discover what a virtual switchboardwhat a virtual switchboard is, why it’s the obvious choice for […]
Complete guide: How to choose and upgrade your telephone exchange in 5 steps
This comprehensive guide, in 5 simple steps, shows you how to move from a rigid system to a flexible and secure cloud phone solution. Follow our practical advice and discover how to modernize your PBX to optimize your calls and effectively integrate your CRM tools. Define a telephone exchange A telephone exchange is the conductor […]
Guide complet : Comment choisir entre ToIP et VoIP pour une téléphonie professionnelle efficace
Ce guide complet vous offre une méthode claire et détaillée pour lever tous vos doutes sur les différences entre ToIP et VoIP. Vous y découvrirez un tableau comparatif précis, une démarche pas à pas pour choisir le système de téléphonie idéal, et des réponses aux questions techniques essentielles sur les protocoles IP. Vous êtes sur […]
8 best no-obligation cloud contact center solutions to boost your teams’ sales performance
In this article, you’ll discover a detailed comparison of 7 no-obligation cloud contact center solutions, designed to boost your agents’ productivity and improve the customer experience. We’ve analyzed each option on key criteria such as pricing flexibility, CRM integration and real-time supervision. Let us guide you towards the solution that will transform your contact center. […]
