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8 best no-obligation cloud contact center solutions to boost your teams’ sales performance

In this article, you’ll discover a detailed comparison of 7 no-obligation cloud contact center solutions, designed to boost your agents’ productivity and improve the customer experience. We’ve analyzed each option on key criteria such as pricing flexibility, CRM integration and real-time supervision. Let us guide you towards the solution that will transform your contact center. […]

Business telephony: the complete guide

Discover the ultimate guide to transforming your telephony. Here, you’ll follow 7 clear steps to migrate to a modern, commitment-free cloud solution and optimize your switchboard. This guide offers practical advice on how to simplify installation, strengthen CRM integration and boost business performance. Points to remember Why migrate to modern business telephony? Do you remember […]

Complete SIP Server Guide: Understanding, Deploying and Securing Your Cloud Communications

In this comprehensive guide, you’ll find all the answers you need to master your sip server. Discover how to deploy and secure your VoIP solution with clear explanations, architecture diagrams and step-by-step instructions for configuring routing, authentication and essential parameters. You’ll see exactly how to turn these challenges into tangible benefits to modernize your cloud […]

What is a VoiP gateway and why use it?

In this article, you will discover how a VoIP gateway transforms your telephone system by leveraging analog (FXS/FXO), ISDN (BRI/PRI) and SIP interfaces to efficiently connect your IP network. With clear technical explanations and a comparison with a traditional PBX, learn why adopting VoIP is essential to reducing your costs and simplifying your calls. Points […]

Contact center: What is it and how does it work?

In this article, discover how to understand and optimize a modern contact center. We take you step-by-step through how to simplify call management, improve interaction and integrate the cloud without commitment. You’ll know exactly how to transform your customer service for greater efficiency. Points to remember What is a contact center and what are its […]