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How does Centrex IP telephony benefit your business?

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Updated on 21/01/2020


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Comment la téléphonie IP Centrex profite à votre entreprise

As your business evolves, so must your tools. If your telephones are holding your teams back or weighing too heavily on your expenses, it’s time to rethink your telephony solution.

What if you could retain the benefits of business telephony… while eliminating its technical and financial constraints?

That’s exactly what Centrex IP telephony makes possible. In this article, find out why this technology is emerging as a modern, flexible performance lever for SMEs.

What is Centrex IP telephony?

Centrex IP telephony is a telephony solution hosted in the cloud. It replaces the physical PABX with a centralized system managed remotely via the Internet. In concrete terms, your telephone lines are connected to a secure remote server, which handles all your telephony functions: call transfers, messaging, queuing, etc.

No heavy equipment to install. No in-house maintenance required. Everything goes through an IP connection, which simplifies management, reduces costs and makes the whole package much more flexible for companies on the move.

Centrex IP telephony: benefits for your business

Your business may seem to have got away from the turbulence, but the figures remind you of the harsh reality: your telephone system is severely draining your budget. Fortunately, IP Centrex telephony is reaching out to you. It offers all the advantages of traditional telephony, but better.

When traditional telephony puts a strain on your budget, IP telephony helps you save it. When traditional telephony reduces your space, modern telephony enhances its ergonomics. And when the PABX imposes constraints, the IP PABX simplifies your telephone management. Find out more in this article.

Benefit from an economically profitable solution

Have you noticed how much telephony is a center of expenditure for a company? Between the purchase of a PABX, the establishment of a network and the maintenance of equipment, not to mention the cost of intervention by a specialist in the event of a breakdown, it very quickly erodes budgets.

On the other hand, SMEs or SMIs, with a Centrex IP offer , you have better control of your finances. No investment required to purchase your equipment. And you do not incur any parallel costs to those relating to your Kavkom package. Finally, you benefit from clear transparency on your costs. Finally, with this solution, you cut nearly 40% of your current communication budget.

Optimize your time and space

Does your space feel cramped? There’s no need to part with your favorite furniture or downsize. Visit VoIP telephonytelephony, the solution of the future that fits in with today’s realities, brings you the solution. It doesn’t require you to install large machines in your offices. As a result, you free up space and increase the fluidity of your staff’s movements.

Another plus with this option is the time saving. For the installation of a classic switchboard, count several hours. Using RJ45 cables, the technician must establish communication between the telephone sets, the computer network and the PBX. This takes time. On the other hand, for an IP Centrex telephony system, it is sufficient to connect the telephones to the IP network and then to the computers. Simple, easy and fast.

Free access to your data

In IP PBX, contrary to the traditional formula, the physical connections are limited. An arsenal of connections is no longer necessary. Thus, during your travels, you access your data independently, wherever you are.

What’s more, after installation, PBX maintenance is carried out remotely. You don’t have to slow down your business because of a network failure, even though these are rare, very rare. Ultimately, outsourcing your IP switchboard opens the door to flexibility.

Improve your telephony management

Simplicity. This is the motto that governs the policy of our pioneering new-generation switchboard agency. You have a single point of contact. It installs and manages your system.

No need to train an internal team or pay an external service provider to take care of it. Thus, you free yourself from the constraints of traditional telephony. And thanks to the Kavkom packages that make up the IP Centrex telephony offer, you can simplify your management as much as possible.

Why choose Kavkom for your Centrex IP telephony?

Kavkom supports ambitious companies with a comprehensive, flexible and scalable 100% cloud switchboard (Centrex IP / Cloud PBX). We offer a 100% cloud solution that’s quick to implement, accessible anywhere, and fully integrated with your tools (CRM, support tools, Kavkom mobile applications). Whether you’re an SME, a growing call center or a scale-up, our objective remains the same: to streamline your communications and boost your efficiency, without sacrificing your budget.

Our platform lets you add or remove lines in just a few clicks, monitor your teams’ activity in real time, andautomate your call campaigns (predictive dialer, click-to-call). With Kavkom, telephony becomes a real growth lever.

IP Centrex telephony, a solution in line with your growth

After a few months (or years) of activity, that’s it, you register growth. More than ever, your brand image comes into play. You will have to manage your now expanded customer portfolio and offer an optimal level of satisfaction. However, traditional telephony remains limited. Expansive, it does not always adapt to your growth.

The IP solution , it follows you: from your beginnings to your expansion. Each time your size increases, you can add new telephone lines and connect them with your employees’ extensions. This leads to a skyrocketing performance with great financial benefits.

In conclusion

Centrex IP telephony is much more than a modern alternative: it’s a strategic tool for structuring your growth, managing your communications and gaining in agility.

It reduces your costs, improves your teams’ productivity, simplifies your installations and makes your business more mobile and responsive. When you choose a solution like Kavkom, you’re choosing a technology partner who’s with you for the long term. The ROI is tangible: lower costs, greater efficiency, improved customer experience. And all without technical complexity.

So, are you ready to modernize your telephony by switching from PABX to PABX IP and unleash the full potential of your teams? With Kavkom, the transition to Centrex IP telephony is a breeze.

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