VoIP telephony
Kavkom combines reliability and adaptability, providing unrivalled call clarity and a wide range of customizable options, ensuring unrivalled collaboration and efficiency. Every communication via Kavkom is transformed into an opportunity for growth, while optimizing your operational expenses.










What is VoIP telephony?

VoIP Telephony, or “Voice over Internet Protocol”, is a revolutionary technology that transforms analog voice signals into digital data packets, enabling voice transmission via the Internet rather than over traditional, standard copper or fiber-optic telephone lines. This transformation enables users to make voice calls over IP data networks, offering unprecedented flexibility and accessibility for business and personal communications.
How does VoIP telephony work?

VoIP works by capturing analog voice signals, converting them into a digital format and compressing them into data packets. These packets are then transmitted over an IP network, where they are converted back into voice signals at their destination. This process takes place in real time, guaranteeing fast, efficient communications. Users can use VoIP through a variety of devices such as softphones, dedicated IP phones, or even mobile devices and computers equipped with appropriate software.
Optimize your calls with VoIP telephony
Transition to the cloud has never been easier
The transition to the cloud has never been smoother with Kavkom. Even if some of your employees prefer to maintain the use of a traditional telephone, our solution adapts perfectly. Compatible with IP phones, Kavkom also allows you to manage your calls via computer or smartphone, offering increased flexibility and easy installation for any business telephone infrastructure. This flexibility ensures seamless operational continuity, whatever your technological preference.
Perfect synchronization on all your devices
Say goodbye to disorganization with Kavkom’s instant and comprehensive synchronization, enabling efficient and flexible management of messages and calls on all your devices. Whether you use the web or mobile application, access your call history, make and receive calls from your VoIP phone, cell phone, tablet or web browser, with quick and easy access to information via Ethernet or WiFi.
This feature is particularly beneficial for teams on the move or telecommuting, enabling greater accessibility and responsiveness.
Greater flexibility and security with VoIP
Harness the power of the Internet to transform the way you communicate. Kavkom’s VoIP telephony lets you make unlimited long-distance calls from any connected device, including landlines, SIP phones and mobiles, ensuring optimum business productivity wherever you are.
What’s more, the security of your communications is our priority. Our advanced solutions ensure your data is protected with robust encryption via TCP/IP, in full compliance with RGPD standards, making every call initiation session secure and reliable.
The benefits of VoIP for your business
VoIP telephony has become a preferred solution for many companies, thanks to its low costs, its ability to integrate with other telephone systems or communications infrastructures, and its ease of installation and maintenance. What’s more, it offers a host of advanced features such as instant messaging, videoconferencing and unified communications management, making collaborative working more accessible and efficient.
Economy
International and long-distance calls can be made at reduced rates, without the exorbitant fees associated with traditional telephony operators.
Flexibility
With VoIP, telephone numbers are no longer tied to a specific physical location, facilitating remote working and telecommuting.
Service quality
Upgraded with protocols such as SIP (Session Initiation Protocol), VoIP can offer superior voice quality and greater reliability than conventional telephony.
Frequently asked questions about VoIP telephony
What is VoIP telephony and how does it work?
VoIP (Voice over Internet Protocol) is a technology that enables telephone calls to be made over an Internet connection, instead of over traditional telephone lines. It converts voice into digital data transmitted over the network, making it easy to call from a computer, IP phone or smartphone equipped with a dedicated application.
Does switching to VoIP affect call quality?
No, in fact, VoIP can often offer higher audio call quality than traditional lines, thanks in part to HD Voice technology. However, audio quality can depend on your Internet connection, so it’s crucial to make sure you have sufficient, stable bandwidth.
How secure is VoIP telephony?
In practical terms, a virtual number – DID number in English – is a local telephone number corresponding to the telephone structure of a given country. The virtual number is used for :
– Present a local telephone number to your customers worldwide
– Provide access to your local rate lines to phones located abroad
Can I use my current phone number with VoIP?
Yes, most VoIP service providers offer number portability, allowing you to keep your existing phone number when you switch to their service.
Can VoIP telephony be used for emergency calls?
Yes, but with some reservations. While many VoIP providers now offer an emergency call service, it’s crucial to check with your specific provider, as some may not support this feature or require additional configuration.
What are the main advantages of VoIP telephony for my company?
VoIP telephony offers a number of significant advantages, including reduced operational costs, greater flexibility, advanced features such as voicemail to email, video calling, conference calling, and easy integration with other enterprise systems and software. It also enables high mobility, as users can make and receive calls anywhere with an Internet connection.

"We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to our unique business practices."
Pierre Roche
Managing Partner at Groupe OREL
Ideal for hybrid work environments
Secure a communications platform for hybrid and distributed teams, enabling them to stay in touch and collaborate effortlessly, regardless of their location.

Revolutionize your corporate communications
VoIP telephony has become a preferred solution for many companies, thanks to its low costs, its ability to integrate with other telephone systems or communications infrastructures, and its ease of installation and maintenance. What’s more, it offers a host of advanced features such as instant messaging, videoconferencing and unified communications management, making collaborative working more accessible and efficient.
A complex solution simplified
Dive into the world of VoIP with Kavkom, where every call is a promise of clarity and fluidity. Our VoIP telephony solutions don’t just modernize your communications; they transform them into a powerful tool for your business. With Kavkom, you benefit from unrivalled call quality and a range of features designed to adapt to your changing needs. Whether you’re looking to expand your team, handle international calls, or simply improve collaboration within your company, Kavkom is the VoIP solution for you.
Advanced features for unprecedented call management
Our VoIP switchboard is equipped with a range of customizable features to meet your specific needs. From call forwarding and integration of your existing number, to conference calls and detailed statistics, Kavkom gives you all the tools you need for efficient, intuitive call management. Unleash your team’s potential with a solution that grows with your business.
Statistics and analysis to monitor your performance
With VoIP telephony from Kavkom, making informed decisions based on accurate data has become a reality. Our platform provides you with detailed statistics and in-depth analysis of your calls, enabling you to understand and constantly improve your team’s performance. Track trends, identify areas for improvement, and ensure that your business remains at the forefront of communication. With Kavkom, turn your data into a competitive advantage.
Integrated with all your favorite tools
Kavkom integrates quickly and easily with all your CRM tools. Our technical team is with you every step of the way.