What is an 02 number?
A landline telephone number beginning with the 02 area code, also known as a “geographic number” or “local number”, corresponds to the north-western part of France and the Indian Ocean with Reunion and Mayotte.
It includes Brittany, Normandy, Pays de la Loire and Centre-Val de Loire, covering an extensive area including key départements such asIlle-et-Vilaine, Finistère, Manche, Calvados, Loire-Atlantique, Maine-et-Loire, Loiret, Vendée, Sarthe, etc.
This telephone code, also known as a “prefix”, precisely identifies the region from which the call originates, underlining the importance of locality in communication.
The 02 number covers a vast area in northwest France, including departments such as Eure (27), Loir-et-Cher (41), Indre (36), Cher (18), Seine-et-Marne (77), etc.
The 02 number is included in the call packages of telephony providers in France and in call numbers to French overseas territories.
The advantages of the 02 area code telephone number for your company
A toll-free number
An easy-to-remember, easy-to-dial, toll-free number that reinforces proximity with your customers and prospects. This type of number, also known as a “local number”, is perceived as more reliable and credible than a surcharged number.
Calls to a number with the 02 area code are generally included in the mobile and fixed-line packages of French operators, which means your customers won’t pay any extra charges or surcharges to contact you.
Opt for numbers with the 02 area code to facilitate telephone exchanges without any financial impact for your audience.
A stronger presence in the Brittany, Normandy, Pays de la Loire and Centre-Val de Loire regions
Using a number with the 02 area code will reinforce the local dimension of your business in Brittany, Normandy, Pays, Loire and Centre-Val de Loire.
This proximity is essential for activities requiring strong customer relations and the need to communicate constantly with these customers.
Even if you move outside the Brittany, Normandy, Pays de la Loire and Centre-Val de Loire regions, you can keep your original 02 number. Enjoy continuity and confidence by keeping your historical identifier with Kavkom portability.
Complete your territorial coverage beyond the North West with our Ile-de-France area codes 01, our Eastern France area codes 03, our PACA area codes 04 and our Aquitaine area codes 05.
When should I use a number beginning with 02?
For your customer service
For a customer service department where you want to demonstrate proximity to your customers or prospects. The 02 number can also be used to create a local or regional brand image, or to target specific marketing campaigns.
For example, a company based in Rennes can use an 02 number for its customer service to reinforce proximity with its Breton customers.
For your direct line
Activate your virtual number in just a few clicks, and enjoy national and international coverage with the international area code of your choice. Kavkom offers you a simple, flexible cloud telephony solution, accessible from any device and compatible with all operators: Orange, SFR, Bouygues Telecom and Free.
This means you can get an 02 number even if you’re not based in north-west France, and it only takes a few seconds to activate.
For telephone prospecting
Increase the effectiveness of your call campaigns by using numbers starting with 02 for prospecting in Brittany, Normandy, Pays de la Loire and Centre-Val de Loire.
Opt for a local number corresponding to your prospects’ region to get a better pick-up rate than your competitors with an international or foreign number.
Improve your sales force’s results and make it easier to interact with and canvass your potential customers, thanks to city-specific numbers.
Activate your virtual number in just a few clicks
Activate your virtual number in just a few clicks and enjoy national and international coverage. Kavkom offers you a simple, flexible cloud telephony solution, accessible from any device and compatible with all operators. So you can get a regional 02 number even if you’re not based in northwest France.
Discover other productivity features
Instant integration with your existing tools
Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.
Intuitive call and IVR management
Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.
Quick, self-contained configuration
Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.
Call barring
Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.
Blacklist
Block incoming and outgoing calls to protect your business from unwanted and malicious calls, whether from your cell phone or IP phone system.
Click to Call
With a single click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.
Detailed call log
Keep a history of all your calls and find them easily by date, status, user, direction…
Discreet listening and call whispering
Speak discreetly to your agents during a call without the caller knowing. Take the opportunity to assist or train them in real-life situations.
Advanced Call Statistics
Analyze your calls to improve your strategy and your agents’ performance with advanced call statistics.
