Blacklist
Block incoming and outgoing calls to protect your business from unwanted and malicious calls, whether from your cell phone or IP phone system.
Call Routing
Transform your inbound call management with intelligent routing from Kavkom. Our cloud solution automatically routes each call to the most qualified agent, according to your customized rules.
Optimize your customers’ experience now with a call distribution system that adapts to your business needs.
Hourly routing
Direct calls according to time rules and greet your callers by setting up a customized telephone greeting.
IVR: Interactive Voice Response
Efficiently direct your incoming calls with Kavkom’s Interactive Voice Response (IVR), optimized for smooth, automatic call handling.
Direct your callers to the right person or department according to their query. You can also set up personalized voice announcements to communicate with your customers and prospects on topics such as opening hours or frequently asked questions.
Standby
With a single click, put your callers on hold with personalized music or announcements.
Click to Call
With a single click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.
