Improve your sales pitch
Discover how Kavkom’s call recordings can transform your sales pitch, enabling you to better understand and meet your customers’ needs for more successful interactions.
Maximize efficiency and save time in call analysis with Kavkom
Kavkom revolutionizes call analysis with its cloud telephony solution, giving call centers the tools for real-time analysis, better interaction management and increased customer satisfaction.
Migration to IP telephony: Process, benefits and precautions
Every major technological advance is accompanied by changes in our habits. The telephony sector is no exception to this immutable rule. The “Community Telephone Network”, the traditional system, is living its last hours. Internet telephony is gradually taking its place. More than just a logical evolution, IP telephony represents the future for businesses, bringing a […]
Mnemonic numbers
Kavkom’s mnemonic numbers simplify your communications with easy-to-remember combinations, offering a memorable and convenient customer experience.
IP telephony protocols: comparison and use cases
IP telephony is the talk of the town. Nothing could be more normal, given that it is intended to replace the traditional system. This announced end has already begun. 2023 is sure to be the year of great change. Numerous companies have already taken the plunge and completed their migration without difficulty, appreciating the many […]
IP telephony system architecture
IP (Internet Protocol) telephony is an Internet-based telephone system using VoIP (Voice Over Internet Protocol) technologies. It enables you to use a data network, such as the Internet or the Local Area Network, to make calls and exchange texts, images, videos, etc. Voice is digitized and grouped into digital data packets for transport over the […]
