10 advantages of digital telephony (VoIP) over analog (PSTN)

Digital telephony (VoIP) is overtaking analogue telephony (PSTN) for professionals, both in the private sector and in public institutions.But what are the real benefits of this new technology?VoIP telephony vs. conventional telephony in pictures. But what are the real benefits of this new technology? The VoIP Telephony vs. Classic Telephony match in pictures.

Virtual number and telephone codes: everything you need to know

Are you looking for a telephony solution that gives your business an international character? Obtaining a virtual number or DID Number accessible from a specialized operator could suit you. Note that with this type of service provided by a telecom operator, you feel closer to your customers. How to have such a number? Your Kavkom […]

Webphone vs Softphone: which technology to choose?

In the corporate world, telephony enables you to develop close relationships both internally and with your customers and partners. With the advent of VoIP technology, innovative and practical solutions such as Webphone and Softphone have emerged. Want to know which one is right for you? Find the answer in this article from Kavkom, your telecom […]

The benefits of unified communication for businesses

The way companies communicate has changed radically. Traditional tools (fixed telephones, isolated messaging, siloed software) are no longer sufficient to keep pace. Teams now need responsiveness, mobility and interoperability. This is where Unified Communications (UC) comes in. By combining all communication channels (voice, video, chat, e-mail, file sharing, etc.) in a single environment, unified communication […]

6 essential tools to boost call center prospecting efficiency

For any company, the customer is the target to conquer, consolidate and expand in order to continue to exist. If your SMB or VSE is involved in telephone marketing, you may be wondering how to optimize your prospecting campaigns. Be aware that several new generation software and telephony solutions exist to make it easier for […]

Coupling business telephony with Salesforce: for what advantages?

Using VoIP telephony to manage business communications is the norm in business today. However, few of them benefit from an option of integrating this technology into their CRM software. With Kavkom’s solutions, you can easily couple your business telephony (CTI) to the Salesforce tool. Discover the advantages of this precious offer dedicated to the optimal […]