Controlled call transfer: step-by-step guide to avoid call interruption
It’s often as simple as that. An unanswered call can be enough to tarnish a company’s image. In the eyes of the customer, it’s the sign of an overworked, hard-to-reach organization. The consequences go beyond image. Every lost call can mean a lost sales opportunity. And for teams, the stress increases when unsatisfied contacts have […]
Migration to a cloud switchboard for clinics: A step-by-step guide
An efficient switchboard is the key to maintaining a fluid link with patients. But traditional systems quickly show their limitations : they are inflexible, costly to maintain and difficult to adapt to a clinic’s specific needs. This step-by-step guide shows you how to migrate to a cloud-based medical switchboard. You’ll understand the problems this change […]
Complete guide: Understanding and modernizing your PABX switchboard
This system has long proved its worth: robust, reliable and structuring. But with the rise of teleworking, mobility and software integration, it’ s showing its limitations. Alternatives such asIPBX or hosted VoIP now offer far more flexible prospects. This guide takes stock. You’ll discover the precise definition of a PABX, understand how it works, compare […]
Complete guide: How to choose the best in-house telephone for your company
This is precisely where the in-house telephone comes in. It helps to streamline exchanges between colleagues, better manage incoming calls and structure customer relations. In this guide, you’ll find out how these systems work, what their variants are, and above all how to choose the solution that really suits your needs. Points to remember : […]
Complete guide to the modern telemarketing company: Optimize your costs and boost your performance
In this guide, we’ll show you how to turn this mess into a fluid, high-performance system. We’ll break down what a cold calling business is, what goals it can achieve, what tools to use, and how to build a modern model designed for growth. Points to remember : What is a telemarketing company? Telemarketing refers […]
Multiline switchboard: the practical guide to equipping your business
A multiline switchboard meets this simple need: to be able to receive several calls simultaneously while keeping a single contact number for your customers. It’s like switching from a single-lane road to a multi-lane freeway: traffic flows more smoothly, and traffic jams disappear. In this guide, you’ll discover what a multiline phone system is, how […]
