Smart Calling: Call back prospects who have requested a callback
The law of August 11, 2026, makes consent-based leads more valuable. How can you organize follow-ups with prospects who have requested them and prove their consent?
B2B Telemarketing After August 11, 2026: What Remains Permissible, According to the CNIL
B2B will still be possible after August 11, 2026, subject to certain conditions. Here’s what the CNIL requires, and what you need to change in your files, scripts, and CRM.
Proving Your Contacts’ Consent: The Compliance Checklist as of August 11, 2026
Consent valid for 1 year, proof retained for 3 years, 4 calls over 30 days: the 12-point checklist to prove your contacts’ consent.
The August 11, 2026, Law on Telemarketing: What’s Changing for Your Business (and What’s Still Allowed)
Law of August 11, 2026, on Telemarketing: What Your Business Is Still Allowed to Do, Case by Case, and the Rules Set Forth in the Decree of July 23.
Telephony for Multi-Location Businesses: Cloud-Based Phone System for Retail Franchises, IVR Routing/Scheduling, and Hardware-Free Deployment with No Hidden Fees
Depending on which store your customer calls, the customer service experience is completely different. Two rings and a professional message here. Total silence next door. To them, it’s all the same brand. To you, it’s ten stores each handling their own calls on their own, with no one at headquarters seeing what’s being lost. And […]
School Switchboard: Deploy a cloud-based VoIP switchboard with IVR, call routing, and scheduling to assist families
The start of the school year is approaching, and your office phone is ringing off the hook. One family wants information about enrollment. A parent is looking for the accounting department. Another is calling about an absence. When the switchboard gets overwhelmed, half of these calls go unanswered, and some parents never call back. You […]
