Telephony / CRM coupling: essential for managing prospects?
If CRM, Customer Relationship Management software, have contributed their stone to the construction of these vital interactions for the company, the innovations of Kavkom IP telephony have brought a breath of fresh air, via the telephony coupling and CRM, and enabled companies to take a decisive step forward in terms of effectiveness and performance in […]
Change your business phone system
In a connected and digitized environment, the communication needs of the company have evolved considerably. The traditional telephone system is no longer in line with the expectations of employees and customers. To generate more leads, facilitate teleworking, gain in interactivity, you have to switch to intuitive and modern communication. The quality of communication both internally […]
10 advantages of digital telephony (VoIP) over analog (PSTN)
Digital Telephony (VoIP) is taking precedence over Analog Telephony (PSTN) among professionals, both in private companies and public institutions.But what are the real benefits of this new technology?The VoIP Telephony vs. Classic Telephony match in pictures. But what are the real benefits of this new technology? The VoIP Telephony vs. Classic Telephony match in pictures.
Virtual number and telephone codes: everything you need to know
Are you looking for a telephony solution that gives your business an international character? Obtaining a virtual number or DID Number accessible from a specialized operator could suit you. Note that with this type of service provided by a telecom operator, you feel closer to your customers. How to have such a number? Your Kavkom […]
Webphone vs Softphone: which technology to choose?
In the corporate world, telephony enables you to develop close relationships both internally and with your customers and partners. With the advent of VoIP technology, innovative and practical solutions such as Webphone and Softphone have emerged. Want to know which one is right for you? Find the answer in this article from Kavkom, your telecom […]
The benefits of unified communication for businesses
The advent and ever more innovative improvement of business communication technologies is eclipsing deficient and costly analog processes. We now speak of VoIP telephony, e-mail, videoconferencing and, more recently, unified communications. The latter, already a great success in America and Asia, is now conquering Europe. So what is this technology? What are the advantages of […]
