Controlled call transfer: step-by-step guide to avoid call interruption
It’s often as simple as that. An unanswered call can be enough to tarnish a company’s image. In the eyes of the customer, it’s the sign of an overworked, hard-to-reach organization. The consequences go beyond image. Every lost call can mean a lost sales opportunity. And for teams, the stress increases when unsatisfied contacts have […]
Migration vers un standard téléphonique cloud pour cliniques : Guide pas à pas
Un standard téléphonique efficace est pourtant la clé pour maintenir un lien fluide avec les patients. Mais les installations traditionnelles montrent vite leurs limites : peu flexibles, coûteuses à entretenir et difficiles à adapter aux besoins spécifiques d’une clinique. Ce guide vous explique comment migrer pas à pas vers un standard téléphonique médical en mode […]
Guide complet : Comprendre et Moderniser Votre Standard Téléphonique PABX
Ce système a longtemps fait ses preuves : robuste, fiable, structurant. Mais face à l’essor du télétravail, aux besoins de mobilité et aux intégrations logicielles, il montre ses limites. Les alternatives comme l’IPBX ou la VoIP hébergée ouvrent désormais des perspectives bien plus souples. Ce guide fait le point. Vous allez découvrir la définition précise […]
Complete guide: How to choose the best in-house telephone for your company
This is precisely where the in-house telephone comes in. It helps to streamline exchanges between colleagues, better manage incoming calls and structure customer relations. In this guide, you’ll find out how these systems work, what their variants are, and above all how to choose the solution that really suits your needs. Points to remember : […]
Complete guide to the modern telemarketing company: Optimize your costs and boost your performance
In this guide, we’ll show you how to turn this mess into a fluid, high-performance system. We’ll break down what a cold calling business is, what goals it can achieve, what tools to use, and how to build a modern model designed for growth. Points to remember : What is a telemarketing company? Telemarketing refers […]
Multiline switchboard: the practical guide to equipping your business
A multiline switchboard meets this simple need: to be able to receive several calls simultaneously while keeping a single contact number for your customers. It’s like switching from a single-lane road to a multi-lane freeway: traffic flows more smoothly, and traffic jams disappear. In this guide, you’ll discover what a multiline phone system is, how […]
