If you’re looking for alternatives to Aircall for your business telephony If you’re looking for a solution that’s really suited to your sales teams or in-house call centers, this comparison is for you. This Top 8 alternatives to Aircall focuses on real day-to-day use, not on a simple list of features. The aim is to help you make an informed B2B choice, according to your operational context.
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The solutions below were compared on the basis of their suitability for real business telephony uses, team productivity and flexible cost models.
| Solution | Best for | Key features | Price positioning | Score out of 10 |
| Kavkom | Sales teams and in-house call centers | Call supervision, dialer, CRM integration, real-time control | Flexible model, no commitment, clear costs | 8,6 |
| RingCentral | Structured companies with broad collaboration needs | Cloud telephony, unified collaboration, advanced routing, analytics | Modular offerings, progressive upgrading | 7,8 |
| Mitel | Organizations with IT or hybrid constraints | Enterprise telephony, multi-site management, supervision, reliability | Project-oriented model, variable costs | 7,2 |
| Twilio | Technical teams and customized projects | Voice API, SMS, automation, advanced personalization | Pay-per-use, volume-dependent | 6,9 |
| Plivo | Startups and technical teams focused on programmatic calls | Voice and SMS APIs, application integration, scalability | Pay-per-use | 6,7 |
| Vonage | SMEs with unified communications needs | Cloud telephony, call center, CRM integrations | Subscriptions with additional options | 7,3 |
| Dialpad | Data-driven teams and conversational AI | AI transcription, supervision, real-time analytics | Subscriptions per user, advanced options | 7,6 |
Kavkom stands out for enterprise telephony designed for real-life use by sales teams and in-house call centers, with simple implementation, clear contractual flexibility and easy-to-understand costs.
Kavkom is ideal for sales teams and in-house call centers who want business telephony that’s easy to use, without heavy IT dependency. For example, a sales team that needs to manage calls, track activity and keep a clear view of performance.
Each function serves a clear field application, without unnecessary piling up.
Logic without commitmentwith clear clear billing and scalable. Invoicing is non-binding and adjustable on a pro rata basis, making it easy to adapt the number of users and options as teams grow, without the need for API consumption-based invoicing.
Kavkom has made a conscious choice to specialize in cloud telephony and CRM integration. Companies looking for a complete omnichannel platform (chat, SMS, social networks) will have to turn to solutions with a different positioning.
8,6 / 10
Kavkom aligns corporate telephony, real-life use and flexibility around the specific needs of sales teams and internal call centers, without complicating implementation.
Ringover is aimed at sales and support teams who want to centralize several communication channels in a single tool, often in structured SMEs.
The approach is productivity-oriented, with a broad functional scope.
User-defined model, with functional levels. Upgrading may become necessary depending on advanced needs.
Functional richness can add complexity complexity for teams looking for simple, focused telephony.
7,7 / 10
Dialpad is ideal for data-driven teams data and analysisoften in international or technophile environments.
AI adds value to the monitoring and analysis of exchanges.
Subscriptions per user, with advanced options reserved for higher plans. Readability depends on the level of need.
For teams focused on outbound calls and simplicity, the very IA approach can be over-dimensioned.
7,6 / 10
CloudTalk is aimed at SMEs and support or sales teams with structured call activity, often in an international context.
The functions are designed for in-house call center use.
User-defined model with options for different levels of analysis and automation.
Advanced features may involve additional additional costs as needs increase.
7,4 / 10
JustCall is ideal for growing sales and support teams who want to centralize calls and messages quickly.
The tool is designed for quick learning.
Scalable subscriptions, adapted to small and medium-sized teams, with an upmarket logic.
For more complex environments, some advanced functions may lack depth. depth.
7,3 / 10
RingCentral is designed for structured companies that want unified unified communication communication.
The solution covers a broad spectrum of uses.
Modular packages for each user, with a gradual increase in complexity.
Functional width can make the tool less readable for strictly commercial telephony purposes.
7,8 / 10
CallHippo is ideal for small businesses and small teams setting up corporate telephony for the first time.
The emphasis is on rapid deployment.
Accessible model, with a progressive payment logic based on usage.
For more structured in-house call centers, advanced advanced supervision remain limited.
7,0 / 10
Talkdesk is designed for medium to large in-house call centers with high control requirements.
The platform aims for large-scale performance.
Rather high-end high-endwith offerings adapted to complex environments.
Functionality and cost can be excessive excessive for smaller sales teams.
7,5 / 10
Start by clarifying who uses the solution on a daily basis.
Volume determines productivity and the relevance of automation.
Ask yourself the question of piloting.
Beyond the cost, look at the readability.
Flexibility has a direct impact on risk.
Kavkom and Aircall have different rationales. The right choice depends above all on your actual usageand the way you manage your telephony on a day-to-day basis.
Is your telephony a simple tool or an operational lever?
If you use telephony as a production tool for your sales teams or in-house call centers, a solution designed for day-to-day operations makes sense. Conversely, if telephony remains just one channel among many, a more general-purpose platform may suffice.
Do you need to manage your business in real time?
When call monitoring, supervision and team support are part of day-to-day management, adapting to field use becomes central. Without this need, a more standard approach may be appropriate.
Are you looking for a turnkey solution or a more IT-oriented environment?
Some teams prefer rapid implementation and simple operation. Others are comfortable with more technical and configurable environments, at the cost of greater complexity.
Is contractual flexibility important to your business?
If your workforce and volumes change frequently, the ability to adjust the tool without constraint becomes a decisive criterion. In more stable contexts, this point weighs less in the balance.
Do your teams work under volume or performance pressure?
When objectives are linked to the number of calls and results, the tool must keep pace with the pace and reality of the field, without unnecessary friction.
In short, the choice between Kavkom and Aircall is based less on functionality than onyour way of working. For performance-oriented, operational teams, Kavkom is often a coherent, rational option.
Find out why over 8,000 companies work with Kavkom for their corporate telephony.
4.7 on Capterra
With Kavkom, I was able to easily resolve the issue of communication costs to my regular customers. My agents, too, were no longer restricted in their mobility, because even when on the move, communications are managed.
Ben Cauchois
VP Sales & Operations @ SEIZA
We’ve increased our targets by 10% thanks to the information we’ve gained from call identification and analysis provided by Kavkom’s telephony solution.
Dov Dahan
CEO @ Formideo
We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to our unique business practices.
Pierre Roche
Managing Partner
at Groupe OREL
The integration of Kavkom’s virtual number service with voicemail has considerably facilitated our process of collecting visitor testimonials. We have been able to gather valuable feedback that helps us to continually improve our services.
Hélène Lafont-Couturier
Visitor Relations Manager
Musée des Confluences
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Which alternative to Aircall is best for B2B companies?
There is no universal answer. The right choice depends above all on the actual use Sales, support or in-house call centers. Some solutions are designed for sales performance-oriented teams, others for more generalist or technical environments. The key is to align the tool with the way telephony is used on a day-to-day basis.
Which alternatives are best suited to sales teams?
Sales teams need a tool that focuses on outgoing callsactivity monitoring and control. Solutions that focus on supervision and productivity in the field are often more appropriate. In this context, tools like Kavkom can be coherent when telephony is a central operational lever.
Are these alternatives suitable for call centers?
Yes, but only if we’re talking about in-house call centers to the company. Needs differ depending on whether they involve customer support or high-volume sales teams. The key criterion remains the ability to supervise, organize and manage the agents’ day-to-day activities.
Are there any commitment-free alternatives to Aircall?
Some solutions offer contractual flexibility than others. This can be decisive for companies whose workforce or call volumes change frequently. Conversely, more stable organizations may accept more rigid frameworks.
How can I compare the real costs of the alternatives to Aircall?
We need to look beyond the advertised model and analyze the economic logic over time. The options required for actual use, evolution with growth and dependence on use have a direct impact. A relevant comparison is always made over time and according to the operating context, not just at the point of entry.
