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Custom database fields

Collect targeted data and make informed decisions thanks to customizable database fields.
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Gather important information about your contacts

Effective management of your customer database is an essential element of your company’s success. Thanks to Kavkom CRM’s Customizable Database Fields, you can now customize your management system to gather information that meets your company’s specific needs.

Flexibility to meet your unique requirements

Create custom fields to record crucial information, such as customer preferences, lead sources, specific contact data and much more. This personalization enables you to better understand your customers and adapt your interactions for a closer, more meaningful customer relationship.

Targeted data collection

Collect data targeted to your business objectives. Create data capture forms with specific fields to obtain relevant information from your customers or prospects. This targeted approach helps you gather valuable data to better understand your customers’ needs and optimize your marketing campaigns.

In-depth analysis for informed decisions

Keep a more detailed overview of your customers and their behavior. With this data, you can quickly identify trends, the most profitable customer segments and opportunities for improvement. This crucial information helps you make informed decisions to fine-tune your marketing strategy and increase your profitability.

Collect personalized information with Kavkom CRM

Revolutionize your approach to customer management. The flexibility offered allows you to tailor your system to your unique needs, while targeted data collection enhances your customer knowledge. With in-depth analysis, you can make informed decisions, optimizing your marketing strategies and strengthening your customer relationships. Choose Kavkom and add a new dimension to your customer management.

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Discover other productivity features

Quick start

Instant integration with your existing tools

Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.

Interface utilisateur montrant l'accès facile aux outils existants avec un clic.

Intuitive call and IVR management

Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.

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Quick, self-contained configuration

Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.

Call barring

Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.

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