Improve your productivity with Predictive Dialer
Reduce costs and improve call center productivity with Kavkom’s intuitive, high-performance predictive dialing software.
Improve your performance and save time!
Kavkom’s Predictive Dialing software, a pure product of Kavkom innovation, takes outbound campaign optimization to a new level. By intelligently automating dialing, Predictive Dialer drastically improves your agents’ efficiency.
Kavkom, 3 tools to revolutionize your business telephony:
The Phone System, VOIP Professional Switchboard 
Virtual numbers, the proximity advantage
Kavkom CRM: optimized management of your customer relations
Your tailor-made predictive dialer
Optimize your Telemarketing for maximum impact
Launch several campaigns at the same time and triple your call volume. Thanks to its algorithms, optimize your time by detecting answering machines, faxes and non-responses.
The Predictive Dialer Kavkom relieves your agents of unnecessary waiting times and all the pitfalls of teleprospecting. Concentrating on their core business – sales – they even multiply the average number of calls handled by 7.5 (from 80 to 600!). And are mechanically able to get closer to their targets.
Learn more about Predictive Dialer Software
The advantages of the Kavkom Predictive Dialer
Boost performance tenfold
With Kavkom’s Predictive dialer / Phone System / CRM trio, tripling your agents’ productivity becomes an attainable goal. Multiply the volume of useful calls by 3, and the number of calls handled by 7.5. And the performance of your teams!
Save on call times
Managing call rates, filtering out unwanted numbers… thanks to its innovative algorithm, Kavkom’s Predictive Dialer eliminates your agents’ idle time and lapses in concentration. Focused on their sales pitch, their calls gain in quality. Their results too!
Facilitate teamwork
Predictive Dialer’s control functions (call recording, etc.), supervision functions (call statistics, etc.), collaboration functions (instant e-mailing, etc.) and usage functions (call scripting, ….) encourage teamwork.
Simplify operations
Ease of use, the No. 1 asset of Kavkom’s Predictive Dialer software. The multitude of functions to which it gives access is easy to master, thanks to the clarity of the interface and the quality of its ergonomics. Your agents will benefit fully from this simplification.
Kavkom Virtual/Geographic Numbers, the advantage of being local
Become a world-class company with Kavkom virtual numbers
Geographic or virtual numbers enhance your professional image and reinforce your company’s standing.
By bringing the company virtually “closer” to its customers, they enable it to accelerate its entry into foreign markets and, ultimately, increase its international sales volume.
In practical terms, a virtual number allows you to present a local telephone number and provide access to your lines at local rates worldwide.
Virtual numbers, the proximity advantage
The advantages of Kavkom virtual numbers
Reassuring
Your phone number is displayed locally wherever you are. Contactable, you maintain a close relationship with your customers.
Profitable
Your calls are routed anywhere in the world at the price of a local call. And you can be reached on a local number in your customers’ country, usually free of charge.
Operational
Direct your callers with the advanced features of Selective Voice Mail (Interactive Voice Server), capable of handling many calls simultaneously.
Transferable
Kavkom takes care of “porting” your existing phone number, giving it access to a range of advanced digital features.
Kavkom CRM, optimized management of your customer relations
Kavkom CRM is included free of charge when you purchase a package.
CRM with built-in Phone System
When you purchase a KAVKOM package, you benefit from the exclusive use of a Hybrid CRM, specially developed by KAVKOM teams to complement the Phone System.
Opening the door to a multitude of functionalities, the combined action of CRM and Phone System KAVKOM revolutionizes the way you handle your customer relations. For the better.
KAVKOM CRM is simple and intuitive. Coupled with the eponymous Phone System, it facilitates the organization of your customer relations thanks to a range of hybrid functionalities.
This software is used to qualify prospects and customers, and manage their relationship with the company. And all with the aim of converting them and building their loyalty.
Kavkom CRM: optimized management of your customer relations
The advantages of Kavkom virtual numbers
Simplicity
Centralization of all customer data for easier decision-making
Mastery
Clarity of customer relationship status for greater control over campaigns
Analyze
Personalized monitoring and reliable statistical indicators guarantee service quality
Fluidity
Improving intra-company exchanges through a variety of communication channels
Compliance with GDPR laws of June 2018
