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Call groups

Menu Vocal nteractif

Easily create call groups to optimize the routing of your incoming calls to the appropriate teams.

Call barring

SVI : avantages d’un serveur vocal interactif pour un service client

Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.

Accompanied Call Transfer

An elaborate call transfer strategy

Easily transfer your calls to a colleague or an external number, with the option of giving them all the information before forwarding to your contact.

Call recording

condensed

Turn every conversation into a growth opportunity with Kavkom! Our intuitive and highly secure call recording functionality is the must-have tool for any company aiming for excellence in customer relationship management and team performance. Recording incoming and outgoing calls is now possible, whether you’re using an Android or iPhone device, or your computer, improving the quality and tracking of interactions. You can press the record button to use this feature in just one click! Use Kavkom to improve the quality and tracking of your calls by automatically recording every incoming and outgoing call.

Welcome message

SVI : avantages d’un serveur vocal interactif pour un service client

Broadcast useful, personalized announcements throughout your callers’ call time.

Conference call

SVI : avantages d’un serveur vocal interactif pour un service client

Turn your telephone conversation into a flexible, collaborative meeting with just one click.