Cold calling: a powerful prospecting technique to boost your sales

Cold calling, a timeless sales telemarketing technique, remains a major asset for ambitious B2B companies. This direct contact method enables you to quickly generate opportunities and feed your sales pipeline. Find out how to master this delicate art and turn your cold calls into real growth drivers for your business. The fundamentals of cold calling: […]

Immediate callback: boost your customer responsiveness with Kavkom

Immediate callback transforms customer relations. This revolutionary feature lets you respond instantly to your prospects’ and customers’ requests. No more long waits to contact customer service! Find out how Kavkom’s free immediate callback can increase your conversion rate and customer satisfaction. Whether you’re in the energy sector like EDF or Iberdrola, in telecoms like SFR, […]

Keyyo: customer reviews deciphered for high-performance VoIP telephony

Business telephony is evolving rapidly. Keyyo, an established VoIP player, is the subject of numerous customer reviews. But what do these reviews really reveal? Between satisfaction and points for improvement, let’s explore the strengths and weaknesses of this solution objectively. This analysis will help you assess whether Keyyo really meets your needs, or whether other […]

Double phone tapping: challenges and solutions for companies

Double phone tapping is a must for call centers and high-performance customer services. This method, which enables a supervisor to discreetly listen in on an ongoing conversation between an agent and a customer, offers numerous advantages for improving service quality and effectively training teams. Whether you’re using a traditional fixed telephony system or a modern […]

CRM solution: boost your customer relations with Kavkom

Customer relationship management is crucial for any ambitious company. A high-performance CRM solution is essential for optimizing your sales processes and building customer loyalty. Discover how Kavkom revolutionizes the customer experience by combining CRM and VoIP telephony. Boost your productivity, make informed decisions and take your sales to new heights. What is a CRM solution […]

Telephone prospecting: the art of converting your calls into business opportunities

Telephone prospecting remains an essential pillar of any successful sales strategy. Direct telephone contact offers a unique opportunity to make a personal connection with potential customers.
This art of converting calls into business opportunities requires a methodical approach, refined skills and adapted tools.