Our articles about Telephony

IP Centrex technology refers to the process by which a customer’s telephone system is hosted by an operator via an IP. In other words, the

Modern businesses are looking to optimize their communications while reducing costs. One of the most popular solutions today is VoIP (Voice over Internet Protocol). Practical,

For many companies, fashion is in the cloud: they design pay slips, they do the accounting… And for some time now, people have been calling

Your business is growing and you need a more efficient and practical telephone solution to make your life easier? Maybe it’s high time you made

How to choose your phoning software? Phoning software is an essential tool for running a call center. To manage your telemarketing campaigns effectively, it’s vital

What is an interactive voice server and what are its benefits for customer service? Companies use a variety of strategies to improve productivity. Some of