Would you like to entrust the management of your business telephony to a service provider? Turn to Kavkom, an IPBX Centrex switchboard installer. To boost your productivity, we offer a wide choice of tools: automatic VoIP switchboard, virtual switchboard for customer service, outsourced IP switchboard and much more.
Outsourcing your switchboard: what does it mean?
Outsourcing an IP switchboard can be defined as entrusting the management of a company’s telephony to an external service provider. In other words, Centrex telephony is hosted remotely on an operator’s server. Today, many companies are opting for this solution to enable them to concentrate on their core business, while providing their employees and customers with the best possible experience.
For a company, outsourcing its IP telephony hardware is an excellent way of excellent way of optimizing performance. Among other things, this solution eliminates the need for in-house secretarial services. For example, you can entrust this task to professional call centers. They will welcome your customers and partners, manage your telephone directory or diary, make appointments, etc.
Why outsource your IP switchboard?
Outsourcing an IP switchboard offers many advantages, if only to name a few:
- Quick and easy installation
The system uses the Internet Protocol to host the company’s server. All that’s needed is for the company to have SDSL or ADSL access, so that the operator can easily connect its network to the company’s telephone infrastructure. As soon as the company’s IP address is recognized by the hosting server, all telephone lines are ready for use.
- Improving service quality
Since the company’s telephony is hosted by the service provider, the latter’s agents take care of call management. In other words, you benefit from theexpertise of a team of professional telephone operators. They’ll use their tools and software solutions to optimize your productivity on your PC and improve your company’s image with prospects, customers and partners alike.
- Maintenance and repair work carried out by the service provider
Unlike standard telephony, which requires long working days, once outsourced, the repair of your IP telephony is taken care of by your service provider. the repair of your IP telephony is taken care of by your service provider in the event of a malfunction. The same applies to maintenance work, as well as regular monitoring and evaluation. Nevertheless, you need to ensure that your switchboard subscription is activated.
- Data protection
Once your company’s IP Centrex is hosted in the Cloud by your provider, you won’t have to worry about the risk of hacking or data theft. In fact, your service provider guarantees to protect your business communications.
- Financial benefits
Outsourcing your IP switchboard frees you from the heavy burden of installing new equipment.
What about the Kavkom solution?
Kavkom offers you a solution that is both competitive, reliable and scalable. It combines the advantages of Internet telephony with those of a virtual, outsourced switchboard. We use the Internet’s communication protocol to transform voice into a digital signal, which we then transmit to our callers. We use an IP Centrex to host and manage this technology. As a result, you won’t have to install a switchboard on your premises to enjoy professional-quality telecommunication.
Why put your trust in Kavkom?
Here are a few reasons why you can be sure of the reliability and practicality of our tools and solutions:
- With our customers, we build relationships based on trust and respect and respect. At Kavkom, our watchwords are transparency, integrity and respect.
- We develop state-of-the-art and even more innovative solutions to ensure your success, modernize your business communications and enterprise collaboration.
- We adapt to new technologies and use them to create high-quality, reliable, high-performance tools.
