If you’re looking for a Top 7 alternative to OVH Télécom for business telephony use, this comparison is for you. It’s aimed at sales teams and call centers who want to compare solutions based on actual use in the field, in order to make an informed B2B choice, without getting lost in overly technical or generalist approaches.
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The solutions below have been compared and evaluated according to concrete criteria of real use in corporate telephony, for sales teams and call centers.
| Solution | Best for | Key features | Price positioning | Score out of 10 |
| Kavkom | Sales teams and in-house call centers | Dialer, real-time supervisionCRM integration, call reporting | Flexible subscription, no commitmentsimple logic | 8,5 |
| RingCentral | Structured companies, multi-team collaboration | Cloud telephony, advanced routinganalytics, contact center | Subscription per user, modular options | 7,5 |
| Mitel | ETI and large accounts with IT constraints | Hybrid telephony, multi-site supervisionqueuing | Licensing model and options, complex deployment | 7 |
| Twilio | Technical teams and digital products | Voice API, customized workflowsanalytics | Usage-based billing, developer logic | 6,5 |
| Plivo | Large-scale voice and SMS projects | Call API, programmable routingmonitoring | Pay-per-use, variable costs | 6 |
| Vonage | Companies looking for UCaaS + API | Cloud telephony, contact centerCRM integrations | Subscription + additional modules | 7 |
| Dialpad | Support and customer relations teams | Cloud telephony, conversational AIsupervision | Subscription per user, AI options | 7,5 |
Kavkom is aimed at companies looking for enterprise telephony designed for real-life use by sales teams and call centers, with simple implementation and clear contractual flexibility.
Kavkom is designed for sales teams and in-house call centers who use telephony as a daily management tool. Typically, SMEs and ETIs who want to monitor call activity, supervise teams and remain agile without depending on a complex infrastructure.
These elements respond to needs in the field, such as managing a remote sales team or monitoring the performance of an in-house call center.
The model is based on a simple simple, easy-to-understand logicwith commitment-free and pro rata billing. This makes it easy to adjust headcount and usage according to activity, without contractual rigidity.
Kavkom is designed above all for business performance-oriented telephony. Organizations looking for a general-purpose collaboration platform or very specific custom development scenarios will need to take this into account.
8,5 / 10
Kavkom stands out for its direct alignment with the key criteria of the comparison: actual use, operational supervision, CRM integration and contractual flexibilityin a 100% cloud framework, without unnecessary complexity for sales teams and in-house call centers.
RingCentral is ideal for structured companies and multi-service teams looking to centralize telephony, collaboration and contact center services in a single single platformThis is often the case in environments with more than 100 employees.
It’s the ideal solution for organizations that want to unify internal communication and customer on the same tool.
RingCentral works on a subscription per userwith modules and options depending on requirements. Legibility depends on the functional scope chosen, which can make cost projections more complex as usage evolves.
Functional richness can become a hindrance for sales teams looking above all for operational simplicity. operational simplicity. Getting started and configuring the system is often more time-consuming, especially for smaller structures.
7,5 / 10
Mitel focuses on ETI and large accounts with structured IT teams, often multi-site or in regulated sectors. The typical case is an organization that needs to cohabit cloud and legacy environments, while retaining a high level of control.
These features are ideally suited to situations where telephony needs to be integrated into an already dense information system.
The model is based on licenses per user and add-on add-on moduleswith deployments often contracted over time. Flexibility does exist, but it is more limited in contexts of rapid growth.
The complexity of implementation can be an obstacle for sales teams looking for a tool that is immediately operational, without being heavily dependent on IT.
7 / 10
Twilio is designed for technical teamsThis is the case for digital products or SaaS publishers who want to build their own communication logic. Common usage concerns highly personalized customer paths, integrated into the heart of a business application.
This is a powerful tool when telephony is part of a product, rather than a turnkey tool for field teams.
The logic is based on pay-per-usewhich is very flexible in theory, but requires precise monitoring to remain legible on a large scale.
For sales sales or call center teamsthe absence of a ready-to-use interface and dependence on developments can slow down operational adoption.
6,5 / 10
Plivo is primarily aimed at technical teams and large-scale voice or SMS-oriented projects, particularly in international contexts where volume control is key.
It’s ideal for automating workflows, but less so for directly managing sales teams on a day-to-day basis.
The model is fully customizablewith a high degree of elasticity according to volumes. This flexibility is interesting, but requires good technical and budgetary control.
Lack of native tools for supervising team supervision limits its suitability for in-house call center use without an additional application layer.
6 / 10
Vonage is suitable for mid-market companies who want to combine cloud telephony and APIs, with a unified approach to customer relations and internal internal communications.
The solution is used in hybrid contexts, between a turnkey tool and an adaptable platform.
The model combines subscription and additional modulesThe model combines subscription and add-on modules, with good flexibility but readability that depends on the scope activated.
The multiplication of options can make the tool more complex to pilot for sales teams looking for a simple, field performance-oriented framework.
7 / 10
Dialpad is designed for support and customer relations teamsas well as sales teams sensitive to assistance and conversational analysis tools.
AI is a real plus for analyzing exchanges and supporting agents on a daily basis.
Pricing is based on a subscription per userwith advanced AI-related options. The move upmarket is gradual, but can weigh on the budget on a large scale.
For contexts with a strong pure operational managementsome teams may find AI more relevant for analysis than for fine-tuned call flow management.
7,5 / 10
The choice depends above all on the actual context of usenot a list of functionalities. Not all solutions meet the same operational constraints.
Start by identifying the teams concerned.
Volume has a direct influence on the preferred solution.
Not all teams have the same managerial expectations.
Cost aside, the key issue is legibility. readability.
Flexibility is the key to the solution’s adaptability.
Kavkom and OVH Télécom do not respond to the same usage contexts. The choice depends above all on the role telephony plays in your day-to-day business.
Is your telephony a simple communication tool or a daily operational lever?
If telephony is mainly used to stay in touch, a generalist approach may suffice. On the other hand, when it structures team work, activity monitoring and objectives, a solution designed for operational use makes more sense.
Do you need to manage calls and teams in real time?
Day-to-day management, supervision and managerial support require tools that focus on activity monitoring. Not all platforms are designed for this intensive use.
Are you looking for a turnkey solution or are you comfortable with a more IT-oriented environment?
Some organizations prefer modular, technical environments. Others are looking for rapid implementation, with a tool that can be used directly by field teams.
Is contractual flexibility an important criterion for your business?
When staff numbers and volumes change, the ability to quickly adjust usage and users becomes a factor of comfort and control.
Do your teams work under pressure with volume or performance targets?
In these contexts, telephony becomes a management tool rather than a simple channel, which naturally leads to the choice of specialized solutions.
In practice, the right choice depends on actual usage and the expected level of control. For organizations that see telephony as an operational tool serving sales teams and internal call centers, a solution like Kavkom is part of a coherent, rational logic.
Find out why over 8,000 companies work with Kavkom for their corporate telephony.
4.7 on Capterra
With Kavkom, I was able to easily resolve the issue of communication costs to my regular customers. My agents, too, were no longer restricted in their mobility, because even when on the move, communications are managed.
Ben Cauchois
VP Sales & Operations @ SEIZA
We’ve increased our targets by 10% thanks to the information we’ve gained from call identification and analysis provided by Kavkom’s telephony solution.
Dov Dahan
CEO @ Formideo
We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to our unique business practices.
Pierre Roche
Managing Partner
at Groupe OREL
The integration of Kavkom’s virtual number service with voicemail has considerably facilitated our process of collecting visitor testimonials. We have been able to gather valuable feedback that helps us to continually improve our services.
Hélène Lafont-Couturier
Visitor Relations Manager
Musée des Confluences
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Which alternative to OVH Télécom is best suited to B2B companies?
There is no universal answer. The right choice depends on team typeThis depends on the intensity of use and the role telephony plays in the business. Some solutions are suitable for general communication, others for more operational, management-oriented use. The analysis must always be based on the company’s actual context.
Which alternatives are best suited to sales teams?
Sales teams need effective outbound calls, clear activity tracking activity follow-up and supervision tools. Sales-oriented solutions focus on productivity and day-to-day management. Other, more generalist platforms may be less suited to volume or performance objectives.
Are these alternatives suitable for an in-house call center?
Yes, but with important nuances. An in-house call center requires fine-tuned flow controlReal-time supervision and team support. Not all solutions offer the same level of control, especially when it comes to managing several agents simultaneously.
Are there any commitment-free alternatives to OVH Télécom?
Some solutions focus on flexibilityThis approach is often appreciated in changing business environments. This approach is often appreciated in changing business environments. Others rely on more structured contractual frameworks, adapted to stable organizations.
How do you compare the real costs of these alternatives?
The comparison should not be limited to the model displayed. You need to analyze the cost transparencyIn the long term, a simple, predictable model is often easier to manage than a highly fragmented pricing model. In the long term, a simple, predictable model is often easier to manage than a highly fragmented pricing structure.
