Top 6 alternatives to Flexip for enterprise telephony and real-world use by sales teams and call centers

If you’re looking for the Top 6 alternatives to Flexip for enterprise telephony that’s truly adapted to your sales teams or in-house call centers, this comparison is designed for you. It analyzes solutions based on actual use in the field, not on promises or lists of features. The aim is simple: to help you make a B2B choice that’s consistent with your context, your constraints and the way you work every day.

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Quick comparison of the best Flexip alternatives

The solutions below were compared on the basis of their suitability for real-life business telephony applications, team productivity and cost flexibility.

Solution Best for Key features Price positioning Score out of 10
Kavkom Performance-oriented sales teams and in-house call centers Predictive dialer, real-time supervision, CRM integration, operational reporting No commitment, pro rata billing, simple logic 8,8
RingCentral Multi-site companies with unified communications needs Cloud telephony, video conferencing, analytics, business integrations Subscriptions per user, modular options 8,2
Mitel Structured IT organizations with existing infrastructures Enterprise telephony, advanced routing, supervision, network reliability More rigid model, infrastructure-related costs 7,4
Twilio Technical teams with programmable communication needs Voice APIs, SMS, automation, advanced personalization Pay-per-use billing, variable costs according to volume 7,2
Plivo Developers and customized telephony projects Voice and SMS APIs, routing, monitoring Pay-per-use, technical management 7,0
Vonage SMBs looking for versatile cloud telephony VoIP telephony, IVR, CRM integrations, reporting Subscriptions per user, additional options 7,6
Dialpad Collaboration-oriented sales and support teams Cloud telephony, conversational AI, analytics, integrations Subscriptions per user, features per plan 7,8

Discover a more operational alternative to Flexip

Unlike Twilio or Plivo, which are technical building blocks designed for developers, Kavkom is a turnkey turnkey operational platformdesigned for business teams (sales, in-house call centers), with no development required, simple implementation, flexible logic and key functionalities adapted to sales teams and in-house call centers.

Top 6 alternatives to Flexip: detailed analysis

Kavkom

For whom it’s relevant

Kavkom is ideal for companies managing sales teams or in-house in-house call centerswith a clear need for operational management. Typically, a sales team that calls every day needs to monitor activity in real time and quickly adjust its organization.

Features and real-life use

Kavkom focuses on the key features key functionalities required for standard commercial usewith no essential modules to add to get you started.

  • Predictive Dialer to increase the volume of useful calls
  • Real-time supervision for day-to-day team management
  • CRM integration to centralize call data without being a CRM
  • Operational reporting activity-oriented

These elements respond to concrete situations in the field, not theoretical cases.

Pricing positioning and flexibility

Unlike most solutions on the market, Kavkom operates on a no-commitment basis, with prorated billing and instant activation/termination. This makes it easy to adjust headcount or usage without contractual rigidity.

Limits to be aware of

Kavkom makes a business performance-oriented choice of specialization. It offers an open REST API for specific integrations, but is not positioned as a developer-oriented raw telecom infrastructure solution, unlike Twilio or Plivo.

Note

8,8 / 10

 

Why Kavkom stands out in this comparison

Kavkom clearly aligns corporate telephony, real-life use and flexibilityThis makes it a coherent option for sales teams and in-house call centers who want to get straight to the point, without unnecessary complexity.

See Kavkom in action

 

Ringover

For whom it’s relevant

Ringover is primarily aimed at SMEs and SMBs looking for a solution focused on customer relations and sales performanceThe focus is on omnichannel. For example, a sales team that alternates calls, messages and CRM follow-up.

Features and real-life use

  • Cloud telephony and monitoring tools
  • Dialer and scripts scripts
  • Extended CRM integrations
  • Enhanced analysis and reporting functions

The approach is broad and covers many channels, which can be useful in multi-tool contexts.

Pricing positioning and flexibility

Ringover is based on per-user subscriptionswith different levels of functionality depending on the plan. The logic is clear, but less flexible for frequent variations in headcount.

Limits to be aware of

The wealth of functions can become less legible for teams who are above all looking for simple, highly operational telephony. simple, highly operational telephonywithout an omnichannel layer.

Note

8,0 / 10

 

Aircall

For whom it’s relevant

Aircall is ideal for the sales and support teams of growing SMEs, who want a solution that can be rapidly deployed and well integrated with their business tools.

Features and real-life use

  • VoIP cloud telephony
  • Routing and queuing queues
  • Real-time monitoring and listening
  • CRM and helpdesk integration

These functions facilitate collaborative working and daily call follow-up.

Pricing positioning and flexibility

The model is based on per-user subscriptionsoften associated with annual commitments. The clarity is good, but flexibility remains limited in the long term.

Limits to be aware of

For very high call volumes or very fine control requirements, the solution may show its limits without upgrading.

Note

7,8 / 10

 

LinkedPhone

For whom it’s relevant

LinkedPhone targets solopreneurs, VSEs and small teamswho want a business number easy to manage, often on the move.

Features and real-life use

  • Basic cloud telephony
  • Simple IVR and call management
  • Voicemail and call log
  • Limited but accessible team tools

Easy to use for simple, unstructured needs.

Pricing positioning and flexibility

Pricing is simple and non-bindingdesigned to remain affordable for small businesses.

Limits to be aware of

As teams grow or the need for advanced advanced supervision LinkedPhone becomes less suitable.

Note

6,9 / 10

 

CloudTalk

For whom it’s relevant

CloudTalk is ideal for SMEs or growing companies with distributed sales or support teams, often based abroad.

Features and real-life use

  • International cloud telephony
  • Power dialer and advanced routing
  • Real-time reporting
  • Analysis and quality functions

The solution is focused on management and performanceparticularly for large call volumes.

Pricing positioning and flexibility

The model is based on scalable subscriptionswith advanced features available on higher levels.

Limits to be aware of

Getting to grips with it can be more complex for small teams who don’t need advanced functions.

Note

7,6 / 10

 

JustCall

For whom it’s relevant

JustCall is designed for sales and support teams looking for an omnichannel approach. omnichannel approach and automation, often in international contexts.

Features and real-life use

  • VoIP telephony and messaging
  • Automatic dialer
  • Extensive CRM integration
  • Analysis and automation functions

These tools facilitate multi-channel tracking and productivity.

Pricing positioning and flexibility

Pricing is structured by plans and userswith gradual upgrading according to need.

Limits to be aware of

For teams focused solely on pure enterprise telephonythe omnichannel approach can add unnecessary complexity.

Note

7,5 / 10

How to choose the best alternative to Flexip

1. Type of team

Start by identifying who really uses telephony on a daily basis.

  • Sales teams : need for outbound outgoing callsactivity monitoring and management.
  • In-house call centers Priority to flow organization and supervision.
  • – Support/customer service Inbound call handling and service continuity.
    Not all solutions respond in the same way to these contexts.

2. Call volume

Volume has a major influence on choice.

  • Low volume: a simple solution may suffice.
  • Medium to high volume: automation and optimization are key.
  • Frequent outgoing calls: direct impact on productivity and team workload.

3. Need for supervision

Ask yourself the question of piloting.

  • Basic use: punctual monitoring of calls.
  • Managerial use: listening, real-time monitoring, team support.
    The needs of a manager are not the same as those of an individual user.

4. Budget constraints

Beyond the overall budget, look above all at the cost transparency.

  • Evolve as teams grow.
  • Dependence on options or usage.
  • Ability to anticipate expenses over time.

5. Expected flexibility

The flexibility is often decisive.

  • Long-term commitment or freedom to change.
  • Quickly add or remove users.
  • Easy to switch on and off according to activity.

Mini checklist for decision-makers

  • Is my team sales-oriented, support-oriented or mixed?
  • Is call volume stable or variable over time?
  • Do I need to manage calls on a daily basis or just occasionally?
  • Am I comfortable with a turnkey tool, or do I need specific integrations?
  • Is contractual flexibility a key criterion for my organization?

Kavkom or Flexip: which is best for you?

These two solutions do not meet the same expectations. The choice depends on your organizationyour the place of telephony in your business and the way your teams work on a daily basis.

Is your telephony a simple tool or an operational lever?
If calls are at the heart of your business, with volume or performance objectives, you’ll need a solution designed to keep pace. Conversely, more occasional use may be satisfied with a more basic framework.

Do you need to manage calls and teams in real time?
Some organizations focus on making and receiving calls. Others need to monitor activity on an ongoing basis, adjusting priorities and supporting teams as the day progresses. The level of control required makes a big difference to the decision.

Do you prefer a turnkey solution or a more structured environment?
If you want to get started quickly, without complexity, a real-world approach is often more comfortable. More technical or highly specific contexts may require a heavier implementation.

Is contractual flexibility important to you?
When staff numbers change, or business activity fluctuates, the ability to adjust usage simply becomes a central criterion. In more stable organizations, this point may be secondary.

Do your teams work under pressure with clear objectives?
Sales teams and in-house call centers often need a framework that supports day-to-day performance, without unnecessary friction.

In short, the right choice depends less on the solution itself than on the the actual use you will make of it. Kavkom is a coherent option for teams who want corporate telephony aligned with their operational rhythm, their need for management and their quest for flexibility.

98% of our customers value the efficiency and simplicity of our services

Find out why over 8,000 companies work with Kavkom for their corporate telephony.

4.7 on Capterra

Frequently asked questions

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Which Flexip alternative is best suited to B2B companies?

There is no single answer. The right choice depends on team typeSome solutions are suitable for one-off use, while others are designed for telephony used as a daily operational tool. Some solutions are suitable for one-off use, while others are designed for telephony used as a day-to-day operational tool. It’s this real-life context that must guide the decision.

Above all, sales teams need smooth outgoing calls, a clear activity follow-up and supervision tools. Performance-oriented solutions make it easier to manage, prioritize and achieve objectives. Other, more generalist platforms may lack the clarity needed for these specific uses.

Yes, but not all in the same way. A in-house call center involves managing volumes, queues and managerial follow-up. Adapted solutions offer a structured framework for organizing team work, while others are limited to more individual or one-off use.

Some solutions focus on contractual flexibilityOthers are based on longer-term commitments, better suited to stable organizations. Others are based on longer-term commitments, better suited to stable organizations. This criterion becomes key when staff numbers or call volumes vary regularly.

We need to look beyond the initial offer. Visit business modelIt often makes a difference what options are needed for actual use, and how costs evolve with growth. A solution may seem simple at first, but become less legible as needs grow.