Click to Call
Kavkom’s “Click to Call” function lets you dial numbers with a single click via an extension. This simplifies and accelerates your customer interactions, optimizing your time and efficiency.
What is Click to Call?
Click to Call, or “click to call”, is a revolutionary technology that enables phone calls to be made directly from a website or application with a simple click. This feature, offered by Kavkom, transforms customer interaction by making communication instantaneous and effortless, eliminating the need to dial a number via your computer or smartphone.
At Kavkom, Click to Call is integrated via our robust VoIP (Voice over Internet Protocol) platform, which handles calls over the Internet for a fast, high-quality connection. A click on the Click to Call button on your site immediately sends a request to our cloud, which then establishes the telephone connection between your company and the customer.
This elegant solution not only enhances the user experience by offering an immediate response, but also optimizes your conversions by eliminating communication friction. Suitable for any industry, Kavkom’s Click to Call is designed to boost your customer engagement and increase your sales efficiency with a single click.
Transform your communication with a single click
Kavkom Click-to-Call offers an innovative and intuitive solution for your agents. Say goodbye to complicated call-origination procedures, because now a simple click on your caller’s phone number is all it takes to initiate a smooth call.
Tenfold efficiency
Take agent efficiency to the next level. By eliminating the time spent on manual dialing and the errors that accompany it, your teams can focus intensely on customer interaction. This translates into a marked increase in the volume of calls handled daily, boosting overall productivity.
Simplicity and accessibility
Our Click2Call function is characterized by unrivalled ease of use. Whether through an extension or integration, the action of making a call becomes instinctive, with a simple click on the desired number, automatically triggering the call. Say goodbye to the laborious task of dialing a number before each call. With Kavkom, making a call becomes a natural gesture.
Focus on the essentials
Spend less time juggling interfaces to enter numbers. Reinvest the precious minutes you save in in-depth preparation of your exchanges with your contacts.
“Kavkom has been the perfect answer to our business telephony needs. Their simple and reliable system, performance statistics, switchboard customization and ability to quickly call our key users have greatly enhanced our efficiency and customer satisfaction.”
Ben Cauchois
VP Sales & Operations @ SEIZA
Outstanding communication quality
To reach its objectives and achieve exceptional performance, the use of the predictive dialer led to an increase in the number of candidates contacted. What’s more, thanks to Kavkom’s telephony solutions, waiting times have been considerably reduced, enabling calls to be handled more quickly. In addition, dunning times were reduced by 40%, improving the overall management of the recruitment process by making it more efficient.
Frequently asked questions
How complicated is it to integrate Kavkom's Click to Call?
No, integrating Kavkom Click to Call into your interface is a simple and straightforward process. Kavkom, as a cloud telephony operator, provides an easy integration method so you can quickly take advantage of this feature without technical complications.
How secure is Kavkom's Click to Call solution?
Yes, security is a top priority for Kavkom. Our Click to Call solution benefits from the highest security standards, ensuring the protection of communications and user data thanks to our secure cloud infrastructure.
Can I customize the appearance of clickable numbers with Kavkom's Click to Call?
The design of click-to-call numbers is standardized to ensure immediate recognition by users. Each number activated by Click to Call is underlined and accompanied by a distinctive pictogram, guaranteeing a consistent and intuitive user experience throughout your interface.
What is Click to Call?
Kavkom Click to Call is an innovative solution provided by our connected cloud telephony service. It transforms phone numbers on your interface into clickable links that enable your users to launch calls instantly, without the need to dial manually.
How does Click to Call work?
On your interface, telephone numbers become underlined, indicating that they are clickable. Next to each number, a small pictogram makes it easy to identify the numbers activated by Click to Call. A simple click on these elements instantly triggers a call via our connected cloud system.
Why use Click to Call?
Kavkom Click to Call enriches the user experience by facilitating direct contact, reducing waiting times and improving communication efficiency. It increases conversion rates and optimizes inbound call management, contributing to greater team productivity.
Integrated with all your favorite tools
Kavkom integrates quickly and easily with all your CRM tools. Our technical team is with you every step of the way.
HubSpot
Salesforce
Pipedrive
Zoho
Chrome
Zapier
The benefits of Kavkom Click to Call
Enhancement of the customer experience
By integrating Click to Call into your website, you offer your customers a smooth and pleasant experience. They can contact you quickly and easily, without having to search for your phone number or dial manually. This strengthens customer relations and promotes satisfaction.
Increase your productivity
Thanks to Click to Call, your teams become more efficient. Incoming calls are routed to the appropriate agents, avoiding unnecessary transfers and enabling faster response to customer requests. Your employees can concentrate on high-value-added tasks, which improves their productivity.
Call management optimization
Click to Call allows you to better manage incoming calls by tracking and analyzing them. You have access to precise statistics on calls received, waiting times, call durations, etc. This information helps you optimize your telephone service and identify areas for improvement.
Activate the Click-to-Call feature on your Chrome or Firefox browser
Use the Click-to-Call extension by Kavkom available for Google Chrome and Mozilla Firefox. Learn how to leverage this feature..
4,7
Customer service and after-sales support are exceptional. Their treatment efficiency is remarkable, with a score of 5 out of 5. The staff are friendly, quick and above all very efficient.
4,7
With Kavkom, a high-quality professional VoIP switchboard, I was pleasantly surprised by its practical options and Brayan’s support. Flexible account management and a wide choice of low-cost destinations. Congratulations to the Kavkom team for their excellent work!
4,1
Convincing demonstration, subscription to VoIP telephony for business. Complete product, customizable, responsive. Satisfied with the result.
