You’re looking for a reliable LinkedPhone review before committing to your pro telephony. Here, we sift through customer feedback: ease of subscription, fluid apps, IVR, transcription and AI.
We’ll also look at US/Canada coverage, portability, call quality, 24/7 support in English, and possible limitations for teams or advanced uses. The ultimate goal: to help you see when it’s relevant… or not.
LinkedPhone is a cloud-based virtual phone service designed for entrepreneurs and small teams in the USA and Canada. The idea: manage multiple business lines on a single device, via a simple mobile and desktop app. Main target: freelancers, small businesses and small teams who don’t need international coverage.
On the feature side, you’ll find all the VoIP basics you need on a daily basis: inbound and outbound calls, IVR, transfer, hold, voicemail with transcription, multi-platform softphone. An AI assistant with transcription is available in beta to summarize calls. Compared with Kavkom, we’re on a similar scope for basic telephony, but without call center modules or native predictive dialer.
Coverage and numbers: US/CA local and toll-free numbers only, unlimited calls limited to these two countries. Kavkom offers numbers in 50+ countries and unlimited offers for France, USA, Canada, Israel, and even worldwide depending on the formula.
Reliability and security: no public SLA or shared status page. HD quality calls depending on network. Encryption in transit via TLS/SRTP, no indication of encryption at rest. RGPD compliance announced with no DPA available. Kavkom publishes advanced security practices and operates on a high-availability infrastructure.
LinkedPhone pricing: two plans, prices not communicated.
At Kavkom, offers start at €10 ex-VAT/user for reception, then unlimited FR/US/CA plans from €30, with predictive dialer as an option.
Support: LinkedPhone 24/7 in English, portability in 5 to 7 days. Kavkom provides French-speaking support and ready-to-use CRM integrations. For those looking for greater flexibility or more human support, solutions like Kavkom are clearly worth considering.
In use, LinkedPhone delivers on its promise of simplicity. We liked the responsive mobile and desktop apps, the quick activation of US/CA numbers, a clear IVR and voice transcription. The AI in beta helps to summarize a call. When it comes to basic telephony, we’re on a par with Kavkom.
Limits come quickly for a growing team: coverage and unlimited calls limited to the U.S. and Canada, no predictive dialer or call center functions, no public SLA, undisclosed prices.
Here’s our summary of strengths and weaknesses.
✅ Smooth mobile and desktop apps to manage multiple lines on a single device (Kavkom also offers iOS, Android and webphone apps)
✅ Immediate activation of local and toll-free US/Canada numbers (at Kavkom, numbers in 50+ countries)
✅ Simple and clear IVR to receive and route calls (Kavkom also offers IVR with queues and groups)
✅ Voicemail with transcription and call summary by AI in beta (Kavkom relies on recordings and real-time supervision)
✅ Guided portability in 5 to 7 days and 24/7 support in English (Kavkom also accompanies portability with French-speaking support)
❌ Coverage limited to US and Canada, unlimited US/CA calls only (Kavkom offers FR/US/CA, Israel, and Worldwide options).
❌ No call center functions or native predictive dialer for campaigns (Kavkom integrates a predictive dialer and supervision).
❌ Prices not publicly disclosed, difficult to anticipate budget (at Kavkom, plans from €10 ex VAT and unlimited FR/US/CA from €30).
❌ No status page or public uptime SLA for reliability (Kavkom highlights high availability and advanced security practices).
❌ Perfectible security on paper: encryption in transit yes, no info on encryption at rest, no DPA or certifications listed (Kavkom communicates on RGPD and access control).
❌ Few integrations announced and no advanced reporting mentioned (Kavkom offers native CRM integrations and dashboards).
❌ Data centers in North America only, possible latency outside US/CA for international teams (Kavkom aims for international coverage).
Kavkom corrects the limitations of LinkedPhone. You benefit from international coverage with numbers in 50+ countries and unlimited FR/US/CA calls. For teams, predictive dialer and supervision make up for the absence of call center functions. Public rates starting from €10 excl. On the reliability side, high availability, encryption and RGPD compliance, with French-speaking support.
✅ 50+ country coverage, unlimited FR/US/CA/IL and worldwide options
✅ Predictive dialer, IVR, queues and supervision
✅ Public rates from €10 excl. VAT, unlimited FR/US/CA from €30
✅ Enhanced security, encryption, access control, RGPD
✅ Native CRM integrations and dashboards
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Let’s say you’re a sales director or call center manager. You’re looking for simple, reliable cloud telephony with readable KPIs. LinkedPhone seems a possible option. In this section, we sift through customer reviews… except that here, no testimonials have been provided. So we document what’s missing and what it means for you on a day-to-day basis.
No user feedback has been submitted to [NOTICE]. At this stage, therefore, there are no positive trends or recurring irritants to exploit. Without data, it is impossible to identify an average feeling, a perceived rating, or a dominant theme.
In concrete terms, this prevents key elements such as ease of use, call quality in real-life conditions, or service stability during peak loads from being qualified. For a multi-site deployment or a growing team, the absence of indicators from the field creates a grey area.
On the Kavkom side, the comparison cannot be made on an equal footing in this section, as the exercise is based on LinkedPhone feedback. Without LinkedPhone feedback, it is impossible to compare the strengths and limitations reported by their customers with those experienced by Kavkom. The analysis is therefore suspended.
Operational involvement: without advice, you can’t estimate the risk of adoption, nor anticipate the level of support you’ll need internally. This lengthens your evaluation phase and delays an informed decision.
No customer feedback was provided on LinkedPhone pricing, monthly or annual plans, included or optional features, set-up costs, managing user increases or decreases, volume discounts, or the most suitable company size.
In other words, it is not possible here to confirm whether users are referring to price increases, contractual rigidity, cancellation fees or, on the contrary, appreciated flexibility. Nor can we convert amounts into euros, since no prices appear in the reviews.
On the Kavkom side, we can’t compare post to post in this section, since the rule requires us to rely exclusively on [NOTICE] for LinkedPhone. Without a LinkedPhone benchmark, the comparison would lack a common base.
Operational involvement: without user feedback, your ability to budget for the year and control the cost per agent is limited. In the event of a team reorganization, you don’t know whether reducing licenses along the way is easy or not.
The reviews provided do not mention any specific LinkedPhone features. There’s no feedback on CRM integration, power dialer, analytics, recording, transcription, queuing, or audio quality. Nor is there any feedback on softphone stability, ergonomics or conference quality.
Under these conditions, it’s impossible to illustrate concrete gains such as reduced call handling time, increased skills through listening to recordings, or productivity through integrated click-to-call.
A feature-by-feature comparison with Kavkom is not feasible here, as it would create a methodological imbalance. The requested analysis must stick to what LinkedPhone customers say. And for the moment, they say nothing in [OPINION].
Operational implications: you can’t estimate the impact on agent training or real-time supervision. This complicates the planning of your sales and support processes.
No user reviews address LinkedPhone’s perceived security. No mention of call encryption, multi-factor authentication, SSO, rights management, security incidents, or network dependency.
As a result, it is not possible to deduce recommendations based on testimonials, such as the implementation of network redundancy or the presence of anti-fraud mechanisms. Nothing came up.
The comparison with Kavkom on this point cannot be made without LinkedPhone customer feedback. Providing one-sided elements would create a bias contrary to the requested framework.
Operational involvement: IT management has no feedback from field experience to assess the level of risk or compliance requirements. Security validation milestones remain open.
Reviews don’t mention the dashboards, real-time data, exports, API, or depth of reports for LinkedPhone. No feedback either on day-to-day use by managers, or on the reliability of statistics.
As a direct consequence, it is impossible to assess the solution’s real ability to track waiting time, pick-up rate, volume per agent, or campaign effectiveness. Comparisons with Kavkom’s management tools cannot be made on an equal footing, due to the lack of data from LinkedPhone customers.
Operational involvement: without advice, you don’t know whether you’ll be able to manage your critical indicators on a day-to-day basis, or whether data export will meet the needs of your existing BI system.
[NOTICE] contains no feedback on LinkedPhone’s coverage by country, type of numbers offered, selection by city, porting, or any coverage gaps. There are no examples of companies that have ported their numbers, nor any comments on porting times or support quality.
It is therefore not possible to indicate whether customers report the ease of obtaining local numbers, the presence of toll-free numbers, or geographical restrictions. And as a matter of principle, we won’t include these points against the Kavkom offer in this section, due to the lack of a LinkedPhone review database.
Operational involvement: if you have local teams or international needs, there is still uncertainty about effective local presence and speed of delivery.
No user reviews are available on LinkedPhone onboarding, response times, resolution of complex tickets, or clarity of billing and contracts. There is no positive or negative feedback to quote. No ticket volumes, no average processing times, no examples of incidents managed.
At the same time, we can’t compare these elements with those experienced at Kavkom in this context, since the method requires a reading of LinkedPhone reviews, which are absent here.
Operational involvement: you can’t anticipate the support effort required on your side. In the event of a critical incident, the business impact is difficult to estimate without feedback on support responsiveness.
The testimonials provided do not mention any integration for LinkedPhone. No examples on Salesforce, HubSpot, Zoho, Pipedrive, Zendesk, Slack, nor on the existence of an API, click-to-call, pop-up contact sheet, or record synchronization. Nor are there any limits per plan.
A feature-for-feature comparison with Kavkom is not possible here, as it would require at least minimal elements from LinkedPhone’s reviews. These are not available.
Operational involvement: without customer feedback, you can’t estimate the integration effort or the reduction in double entry that you might expect in your existing tools.
This analysis is based exclusively on [NOTICE]. However, the list of notices is empty. In fact, the exercise consists in qualifying what is missing. This may seem frustrating, but it’s also a clear operational signal: without customer feedback, the level of uncertainty is high.
In the context of this comparison, there are no conclusions to be drawn, only an accurate snapshot of the available data. If LinkedPhone reviews are added at a later date, the analysis will be able to cover each point equally and with concrete quotes. For the time being, data is missing, so interpretations should be made with caution.
LinkedPhone is ideal if you’re a US/Canada SME looking for basic telephony without complexity: simple mobile/desktop apps, local or toll-free numbers activated quickly, clear IVR, messaging with transcription/IA (beta), 24/7 support in English. This is relevant for small teams operating only in the U.S. and Canada.
Not suitable if you need international, call center (queues, supervision) or predictive dialer. Please note: unlimited calls limited to US/CA, non-public prices, no advertised SLA, perfectible security on paper, few integrations and reporting not mentioned, data centers in North America.
In these cases, Kavkom ticks all the boxes: 50+ country coverage, unlimited FR/US/CA/IL, predictive dialer and supervision, CRM and dashboard integrations, public rates from €10, enhanced security and French-speaking support.
Find out why over 8,000 companies work with Kavkom for their corporate telephony.
4.7 on Capterra
With Kavkom, I was able to easily resolve the issue of communication costs to my regular customers. My agents, too, were no longer restricted in their mobility, because even when on the move, communications are managed.
Ben Cauchois
VP Sales & Operations @ SEIZA
We’ve increased our targets by 10% thanks to the information we’ve gained from call identification and analysis provided by Kavkom’s telephony solution.
Dov Dahan
CEO @ Formideo
We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to our unique business practices.
Pierre Roche
Managing Partner
at Groupe OREL
The integration of Kavkom’s virtual number service with voicemail has considerably facilitated our process of collecting visitor testimonials. We have been able to gather valuable feedback that helps us to continually improve our services.
Hélène Lafont-Couturier
Visitor Relations Manager
Musée des Confluences
