Our articles about Telephony

How to choose your phoning software? Phoning software is an essential tool for running a call center. To manage your telemarketing campaigns effectively, it’s vital

What is an interactive voice server and what are its benefits for customer service? Companies use a variety of strategies to improve productivity. Some of

As your business evolves, so must your tools. If your telephones are holding your teams back or weighing too heavily on your expenses, it’s time

Phone software for call center + CRM The channels offered to customers for communicating, obtaining information, placing orders or appeals remain numerous today thanks to

Because it is simple and easy to implement, IP Centrex telephony is attracting more and more businesses. Already in 2009, more than 35% of SMEs

Since the advent of ADSL, your company, like thousands of others, can take the plunge into Centrex IP telephony. Scalable, it adapts to the growth