10 advantages of digital telephony (VoIP) over analog (PSTN)
Digital Telephony (VoIP) is taking precedence over Analog Telephony (PSTN) among professionals, both in private companies and public institutions.But what are the real benefits of this new technology?The VoIP Telephony vs. Classic Telephony match in pictures. But what are the real benefits of this new technology? The VoIP Telephony vs. Classic Telephony match in pictures.
Virtual number and telephone codes: everything you need to know
Are you looking for a telephony solution that gives your business an international character? Obtaining a virtual number or DID Number accessible from a specialized operator could suit you. Note that with this type of service provided by a telecom operator, you feel closer to your customers. How to have such a number? Your Kavkom […]
Webphone vs Softphone: which technology to choose?
In the corporate world, telephony enables you to develop close relationships both internally and with your customers and partners. With the advent of VoIP technology, innovative and practical solutions such as Webphone and Softphone have emerged. Want to know which one is right for you? Find the answer in this article from Kavkom, your telecom […]
The benefits of unified communication for businesses
The advent and increasingly innovative improvement of business communication technologies are eclipsing deficient and expensive analog processes. We are now talking about VoIP telephony , electronic messaging, videoconferencing and more recently unified communication. The latter, which was already very successful in America and Asia, has recently conquered Europe. So what is this technology? What are […]
6 essential tools to boost call center prospecting efficiency
For any company, the customer is the target to conquer, consolidate and expand in order to continue to exist. If your SMB or VSE is involved in telephone marketing, you may be wondering how to optimize your prospecting campaigns. A number of next-generation telephony software and solutions are available to help you conquer the market. […]
Coupling business telephony with Salesforce: for what advantages?
Using VoIP telephony to manage business communications is the norm in business operations today. However, few of them benefit from an option of integrating this technology into their CRM software. With Kavkom’s solutions, you can easily couple your business telephony (CTI) to the Salesforce tool. Discover the advantages of this precious offer dedicated to the […]
