What are the advantages of contact and lead management software for telemarketing?
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Telemarketing is a constantly evolving field. For companies, this means major challenges to overcome on a daily basis, with the sole aim of remaining competitive and successful. Fortunately, while your customers’ expectations and sales techniques are changing rapidly, technology is changing even faster. So you can back up your strategy with these reliable and highly […]
Practices for successful customer relations
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Giving priority to customer relations is the best strategy a company can adopt. But this is an area where improvisation rarely yields good results. What you need are a few techniques that will enable you to grow your business sustainably. Implementing best practices What do we mean by “best practices” and how do we build […]
Enterprise VoIP: 5 reasons to adopt it
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Enterprise VoIP has become an indispensable tool for all companies, whatever their size or field of activity. Why, you may ask? They enable fast, personalized and cost-effective customer engagement. Digital transformation is happening at a rapid pace, and companies need to move fast too. They do this by adopting a VoIP (Voice over Internet Protocol) […]
How do you make good telephone prospecting?
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Because of the apparent simplicity of the approach, many companies rely on outdated methods to get the job done. Knowing how to make the right telephone calls is a considerable asset, and even plays a decisive role in a company’s development. The basics of telephone prospecting For teams of sales agents, this can be a […]
How do I get leads?
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The race for leads is on, but for companies, it’s no game or hobby. Knowing how to obtain leads is essential to ensure your company’s growth. To achieve this, the professionals have several methods at their disposal. However, cold calling is by far the most popular. The importance of content marketing As a company, the […]
Wireless VoIP phone and its alternatives
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The cordless VoIP telephone is competing with mobile applications. We tell you everything!