Call software for schools and online training centers
Our call software accompanies students and teachers from the beginning to the end of their educational journey with tailor-made voice support. High-performance telephony software can transform the way schools and training centers interact with their students, teachers and parents.
Whether you’re an institution of higher education or a professional training center, our cloud telephony solution offers advanced features for smooth communication and optimized management.
Why is telephony software essential for schools and training centers?
Improve your internal communications
- Smooth communication between staff, teachers and administration
- Fast organization of meetings
- Instant update sharing
- Efficient dissemination of critical information
- Integrated voicemail
- Using personal cell phones to stay connected
- Every member of staff is kept informed, wherever he or she may be
Facilitate communication with parents and students
- Maintain regular, effective contact with parents and students
- Absence notifications sent instantly
- Meeting reminders
- Information on shared school activities
- Instant messaging functionality
- Real-time updates for parents and students
- Seamless communication
Manage and optimize calls and messages
- Advanced features of our cloud telephony solution
- Call recording
- Automatic call forwarding
- Voicemail management
- Greater administrative efficiency
- Intuitive, easy-to-use interface
- Effortless handling of large numbers of calls
- Integration with existing communication management systems
- Smooth transition and optimal use of resources
Your online educational establishment optimized by our cloud telephony solution
Fast, flexible installation
Our Kavkom cloud telephony solution is designed to be both flexible and powerful, adapting perfectly to the specific needs of online schools and training centers.
Instant communication
Start communications with students and teams quickly with our telephone system. Invite your employees, structure your processes, develop your international training offer and initiate calls without delay. Thanks to the reliable Internet connection and personal cell phones, you can manage your communications smoothly and efficiently.
Agile Management
Easily modify call management, employee availability, call distribution and interactive voice response (IVR) configurations.
Our solution adapts to your call flow and efficiently meets your requirements. With an integrated interactive whiteboard, you can view and adjust your processes in real time, ensuring optimum responsiveness.
“We increased our targets by 10% thanks to the insights we gained from call identification and analytics provided by Kavkom’s telephony solution.”
Dov Dahan
Co-founder @ Formideo
Offer your students a tailor-made experience
Make sure that every interaction, whether it’s answering a program-related question or providing details about a degree course, is tailor-made for students and supervisors. By integrating all relevant data into your CRM and Helpdesk systems, you gain instant access to the complete history of each student, facilitating efficient, personalized communication management.
“We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to suit our unique business practices.”
Pierre Roche
Managing partner of Groupe OREL
Control and improve your telephone business
Monitoring key indicators
Keep an eye on key performance indicators such as the rate of unsuccessful calls, call volume per agent, and team availability. This data enables you to optimize your business results by adjusting your strategies in real time.
Dynamic call management
With our real-time monitoring interface, you can adjust your operational processes to respond effectively to needs. This responsiveness enables you to adapt your human resources to offer an enriched student experience, while using tools such as word processing and digital workspace to maintain fluid communication.
“Transitioning to enterprise telephony in the cloud with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”
Arnold Panou
CEO @ VAD Assistance
Integrate standards of excellence in safety
We secure your data in transit and at rest with TLS 1.2 and AES 256 encryption, while hosting it in ISO 27001, SOC2, PCI DSS, and FedRAMP-certified AWS data centers. Kavkom rigorously complies with GDPR standards and holds SOC 2, HIPAA, GDPR, Star Level 1 and Cyber Essentials certifications, guaranteeing maximum security for your communications.
Compliance with GDPR laws of June 2018
Compliance with GDPR laws of June 2018
Integrated with all your favorite tools
Kavkom integrates quickly and easily with all your CRM tools. Our technical team is with you every step of the way.
HubSpot
Salesforce
Pipedrive
Zoho
Chrome
Zapier
Key features of telephony software for schools and training centers
Advanced statistics for a refined strategy
With the Kavkom dashboard, you can track every phone interaction and use the data collected to refine your strategies and deliver an unprecedented customer experience.
Advanced statistics enable you to identify trends, analyze call performance, and optimize your processes according to the specific needs of your facility.
International numbers for global reach
Expand your presence with virtual numbers that let your school or training center shine both locally and internationally.
These virtual numbers, available in over 100 countries, make communication easier for your customers, wherever they are, and ensure global accessibility without the need for costly physical phone lines.
IVR menu and intuitive messaging
Guide your callers with an intuitive IVR menu, ensuring they always reach the right person or department. What’s more, voicemail allows you to receive messages directly by e-mail, ensuring you never miss an important communication opportunity.
Call recording and transcription
Call recording is crucial for staff training and performance monitoring. With our call recording and transcription functionality, you can analyze conversations, identify areas for improvement, and use these recordings as a training tool to enhance your team’s skills.
Click to Call and VoIP telephony
Click to Call and VoIP telephony make it easy to make calls from a web browser or mobile application. These technologies offer superior call quality at reduced cost, while integrating advanced features such as caller information display and instant messaging.
Internal call
Enjoy simplified communication and boost your company’s productivity with our advanced internal telephony system. With Kavkom, interact instantly with your colleagues without having to dial
Call waiting
Activate call waiting efficiently
Giving people the option of waiting on hold is not just another Kavkom feature; it’s a crucial element of quality of
Caller information display
Instantly obtain the caller’s identity and information, and consult their CRM file with a single click.
Calls from a computer
Make unlimited calls from any computer, anywhere in the world, while enjoying advanced features.
Mobile calls
Stay connected to your VoIP phone line, manage your calls, collaborate as a team and maximize production wherever you are.
Call forwarding
Maximize accessibility and flexibility with automatic call transfer Manage and transfer your incoming calls optimally, whether to a landline or mobile number, thanks to Kavkom’s
Benefits of telephony software for schools and training centers
Improve your productivity
Effective telephony software can transform school staff productivity. By facilitating communication and automating call management, teachers and administrative staff can focus on their core tasks, improving overall school efficiency.
Reduce your operating costs
With VoIP telephony, schools can make significant savings on call management costs. Lower operational costs mean more resources can be allocated to other important areas, such as hardware and educational programs.
Support and training
Our telephony solution includes dedicated technical support and training resources to help schools get the most out of the software. We offer training sessions, online tutorials, and ongoing support to ensure optimal use of our tools.
Frequently asked questions
How does telephony software integrate with existing school management systems?
Our Kavkom telephony software is designed to integrate easily with existing school management systems, such as CRMs, program management systems and digital workspaces. Thanks to robust APIs and ready-to-use connectors, you can synchronize data between different systems for seamless, unified management. This integration ensures that all communications and call information are centralized and accessible in real time.
How much does it cost to install and use Kavkom telephony software?
The cost of our telephony software varies according to the number of users.
We offer flexible pricing plans tailored to the needs of schools and training centers. Initial installation is quick and can often be carried out at no extra cost. Usage costs include a monthly subscription that covers access to all the features of the cloud telephony solution, technical support, and regular updates.
Is the software compatible with teachers' personal phones?
Yes, Kavkom telephony software is compatible with teachers’ personal phones. Thanks to our mobile app available on Android and iOS, teachers can use their personal cell phones to access telephony features, manage their calls, and stay connected anytime, anywhere. This flexibility enables continuous and effective communication, even outside the school.
What are the Internet connection requirements for optimal use?
For optimum use of our telephony software, a stable, high-quality Internet connection is required. A broadband connection with sufficient upload and download speed ensures clear VoIP calls and smooth operation of real-time features. We recommend a high-quality fiber optic or ADSL connection to avoid interruptions and ensure a smooth user experience.
How does the system handle international calls?
The Kavkom telephony system makes it easy to manage international calls through the use of virtual numbers. You can assign local numbers in different countries, enabling your callers to contact you without international charges. What’s more, the competitive pricing of our VoIP solution reduces the cost of international calls, while offering superior communication quality.
What types of support and training are available for users?
We offer comprehensive technical support and training resources to help users get the most out of our telephony software. Support options include a 24/7 helpdesk, online tutorials and user guides. What’s more, our experts are available for customized training sessions to meet the specific needs of your facility.
Is the software available on Android and iOS?
Yes, Kavkom telephony software is available on both Android and iOS platforms. You can download our mobile app from the respective app stores, enabling users to access telephony features, manage calls, and stay connected on the go. This availability on all major mobile platforms ensures maximum flexibility and accessibility.
How does the software ensure compliance with security and privacy standards, including RGPD?
Kavkom takes data security and confidentiality very seriously. We use advanced encryption protocols, such as TLS 1.2 and AES 256, to protect data in transit and at rest. Our data centers are ISO 27001, SOC2, PCI DSS, and FedRAMP certified, guaranteeing the highest standards of security. In addition, we strictly comply with RGPD regulations, ensuring secure and compliant management of personal data. Our team carries out continuous security monitoring to respond quickly to incidents and maintain the trust of our users.
Are you ready to improve your communications?
Activate Kavkom on your existing device to transform the management of your educational communications.
