100% cloud-based corporate telephony service - commitment-free VoIP for sales teams

Easily integrate your 100% cloud telephony service with your CRM to manage your calls in just 1 click.

Kavkom enables sales teams and in-house call centers to centralize their inbound and outbound calls, with no hardware to install and no commitment.

Benefit from fixed geographical numbers, real-time supervision and more effective prospecting

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Key benefits of VoIP business telephony

An enterprise cloud telephony service lets you centralize and control all your calls from a single platform.

With native CRM integration, every incoming or outgoing call is automatically linked to the right customer record. Your sales and customer relations teams work with a complete vision, in real time.

Kavkom is a 100% cloud-based business telephony solution.
No physical infrastructure.
No on-site standards.
Everything works via the Internet, on softphone, webphone or compatible IP phone.

You benefit from key features such as :

Interactive Voice Response (IVR)
Intelligent call routing
Recording and supervision
Real-time statistics

All in an environment designed for operational performance.

Cost reduction

With an enterprise cloud telephony service, you no longer have to pay for on-site hardware and maintenance.

Kavkom works exclusively with VoIP. Your calls transit via the Internet, with HD audio quality.

You delete :

physical infrastructure costs
installation costs
long-term commitments

Offers are non-binding and prorated. You only pay for the lines that are actually active. This is particularly useful in seasonal or off-peak periods.

Flexibility and mobility

A modern business telephony service needs to adapt to your organization.

With Kavkom, your teams can :

make calls from their browser
using a desktop application
work from your mobile
connect a compatible IP phone at no extra cost

No equipment required. No on-site technical installation. You can deploy 5, 10 or 30 users in just a few minutes, even when working from home.

Simplicity

The service is managed via a clear web interface.

You can :

add or remove users
create routing rules
configure an IVR
track statistics
access recordings

No need for a dedicated in-house technician. No need to manage a traditional PBX.

Kavkom includes all the features required for standard commercial use, with no hidden modules to activate.

Compliance with GDPR laws of June 2018

An enterprise telephony service must protect your data.

Kavkom integrates :

communication encryption
fine-tuned management of access rights
secure archiving of recordings
data export and deletion tools

The platform is RGPD-compliant, enabling it to meet legal obligations relating to customer data. Security and traceability are natively integrated into the solution.

Adopt Kavkom’s cloud telephony system

Unified communications worldwide

Adopt a 100% cloud-based enterprise telephony service and centralize your calls, even with teams spread over several sites or working from home.

Thanks to rapid assignment of geographic and international fixed numbers, you can create a local presence in 50+ countries without opening a physical office.

Your employees stay connected via the Internet, from anywhere, without on-site infrastructure.

Call flexibility

Whether your teams use a PC, mobile app, browser or compatible IP phone, Kavkom’s VoIP solution ensures high-quality inbound and outbound calls.

No physical lines. No on-premise standards. Everything runs in the cloud.

You manage your business telephony service from a simple web interface, with the option of activating or suspending users according to your activity, with no commitment and pro rata billing.

Use Kavkom’s suite of softphone applications

Call mode selection

Whether your teams use a PC, mobile app, browser or compatible IP phone, Kavkom’s VoIP solution ensures high-quality inbound and outbound calls.

No physical lines. No on-premise standards. Everything runs in the cloud.

You manage your business telephony service from a simple web interface, with the option of activating or suspending users according to your activity, with no commitment and pro rata billing.

Smooth, efficient communication

This flexibility enables sales and customer service teams to manage their inbound and outbound calls without geographical constraints.

Thanks to VoIP telephony and CRM integration, every call is synchronized with your business tools. You keep a clear overview of exchanges, in real time.

Modernize your telephone infrastructure

Advanced features at low cost

Kavkom’s VoIP IPBX cloud phone system centralizes your calls without physical infrastructure.

You benefit from :

intelligent routing
IVR
real-time supervision
detailed statistics

All with no commitment and pro rata billing.

Savings and efficiency

By adopting an enterprise cloud telephony service, you eliminate the costs associated with physical switchboards and their maintenance.

You activate or adjust your users according to your activity. You keep control of your budget.

Digitalize your business telephony with Kavkom

Simplified management via a web interface

Kavkom’s corporate telephony service is controlled from a clear web interface.

You can manage your users, call rules and statistics without any specific technical skills.

Eliminate hardware complexity

No on-site PABX. No physical lines to install. The solution operates entirely in the cloud, via VoIP.

Unified communications and productivity

Your teams have a unified environment to manage their calls and track their performance.

Kavkom specializes in sales performance and supervision-oriented telephony, with native integration with market CRMs.

“We have increased our targets by 10% thanks to the information obtained from call identification and the analyses provided by the Kavkom telephony solution.”

Dov Dahan
Co-founder @ Formideo

What is CTI: Computer Telephony Integration?

CTI (Computer Telephony Integration) enables you to link your corporate telephony service to your business tools.

With Kavkom, your VoIP telephony integrates directly with your CRM.
When a contact calls :

its file is automatically displayed
instant identification
1-click dialing
the call is registered in the right folder

Kavkom integrates natively with CRMs such as Salesforce, HubSpot, Zoho and Zendesk.

Kavkom is not intended to replace your CRM. The value lies in the seamless integration and automatic synchronization of call data.

Result:

less manual input,
fewer errors,
commercial productivity.

“Transitioning to enterprise telephony in the cloud with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”

Arnold Panou
CEO @ VAD Assistance

Detailed analysis of the telephony system

The Kavkom dashboard lets you manage your business telephony service in real time.

You are viewing :

incoming and outgoing calls
missed call rate
average length
waiting time
performance per user

These indicators help sales managers and in-house call center managers to monitor their KPIs and adjust their actions quickly.

Statistics and supervision are included in the solution, with no additional modules to activate.

“We evaluated several service providers, and Kavkom emerged as the only option that met our customer service requirements because of our unique business practices.”

Pierre Roche
Managing partner of Groupe OREL

Features popular with companies

Advanced statistics for a refined strategy

Thanks to Kavkom’s advanced statistics, you can track every telephone interaction in real time via an intuitive dashboard. This feature lets you analyze valuable data such as number of calls, length of conversations, waiting times and missed call rates. Use this information to refine your communication strategies and improve your customer relations. Kavkom’s VoIP telephony system gives you the tools you need to optimize your operations and deliver an unprecedented customer experience.

International numbers for global reach

With Kavkom’s international numbers, expand your global reach without the cost and complexity associated with opening physical offices. These virtual numbers make it easy for your customers to contact you, wherever they are, just as if they were calling a local number. This cloud telephony solution strengthens your international presence and improves customer relations by facilitating global communications. Thanks to simplified management via Kavkom’s online interface, you can quickly adapt and reassign your international numbers according to your company’s needs.

IVR menu and Intuitive Messaging

Kavkom’s interactive voice response (IVR ) guides your customers intuitively, so they always reach the right person or service. This unified communications feature enhances the customer experience and reduces waiting times. In addition, intuitive voicemail lets you receive messages directly by e-mail, ensuring you never miss an opportunity, even when workloads are heavy. Use these advanced telephony solutions to optimize your call management and improve customer satisfaction.

Call recording

Kavkom’scall recording is a key feature that ensures the quality and compliance of your business communications. This cloud telephony solution enables you to train your employees with real recordings, ensure regulatory compliance, and improve team performance. As a telephony operator, Kavkom offers total transparency, with the ability to view, analyze and archive call records for detailed tracking of customer interactions.

Click to Call

With Kavkom’s Click to Call functionality, initiate calls directly from your browser or application, simplifying the process of contacting your customers. This cloud telephony solution improves the efficiency of sales and support teams, reducing the time spent dialing numbers manually. By integrating Click to Call with your CRM and other professional tools, Kavkom ensures smooth, centralized management of all your communications, strengthening customer relations.

Predictive Dialer

Kavkom’s Predictive Dialer optimizes your call operations by maximizing conversation time and reducing waiting time. Perfect for call centers and sales teams, this cloud telephony solution automates outbound calls and adjusts the pace of calls according to agent availability. Using this advanced technology, Kavkom improves the efficiency of call campaigns and team productivity, while ensuring smooth, uninterrupted communication with customers.

Features for your business phone system

Compliance with GDPR laws of June 2018

CNIL-approved telephone system

Blacklists certified by bailiff respecting the law 2020

Operator approved by Arcep

Why choose Kavkom for your business telephony?

A complete, integrated solution

Kavkom offers a complete, integrated solution, combining VoIP telephony, CRM, and unified communication tools in a single interface. This cloud telephony solution enables centralized management of your customer interactions, improving your company’s productivity and efficiency. Thanks to integration with applications such as Salesforce, HubSpot and Pipedrive, Kavkom ensures seamless data synchronization and a global view of your communications, strengthening your customer relationships.

Quality service and support

Kavkom stands out for its high-quality customer service and technical support, available to accompany you throughout the implementation and use of your telephony system. Kavkom’s support teams answer all your questions promptly and solve technical problems efficiently.

Scalability and scalability

Kavkom’s telephony solutions are designed to grow with your business. Whether you’re a fast-growing start-up or a large enterprise, Kavkom adapts to your changing needs. Our VoIP telephony solutions offer advanced functionality and maximum flexibility, accompanying your growth and ensuring effective communication at every stage of your development.

Choosing Kavkom means opting for a complete, integrated business telephony solution that simplifies your communications management and improves productivity. With advanced features, unrivalled flexibility, and seamless integration with your business tools, Kavkom ensures you stay connected and efficient. Transform your VoIP telephony operations and optimize your customer relationships today. Contact the Kavkom team for a personalized consultation and find out how our cloud telephony solutions can meet your specific needs.

Frequently asked questions

What is VoIP telephony and how does it work?

VoIP (Voice over Internet Protocol) telephony enables telephone calls to be made using an Internet connection rather than traditional telephone lines. It works by converting voice into digital data packets that are transmitted via the Internet. Benefits include lower costs, greater flexibility, and access to advanced features such as CRM integration and call recording.

What are the main advantages of switching to cloud telephony for my company?

Cloud telephony offers several advantages, including reduced infrastructure and maintenance costs, greater flexibility for telecommuting, centralized and simplified call management, and integration with business tools such as CRM. It also enables automatic upgrades and easy scalability according to your company’s needs.

How can Kavkom’s telephony solution help improve customer relations?

Kavkom’s telephony solution improves customer relations by offering features such as caller information display, CRM integration and call recording. These tools provide agents with all the information they need to offer personalized, responsive service. In addition, detailed call analysis helps to identify areas for improvement and optimize customer interactions.

Does Kavkom offer international phone numbers?

Yes, Kavkom offers international telephone numbers that enable your company to establish a local presence in different countries without the need for physical offices. These numbers facilitate international communications, boost the confidence of local customers, and improve your company’s accessibility.

How can I integrate Kavkom telephony with my existing CRM?

Kavkom integrates easily with many popular CRMs, including Salesforce, HubSpot, Zoho and Pipedrive. The integration enables call data to be synchronized with customer records, call capture to be automated, and recordings to be accessed directly from the CRM. This simplifies the management of customer interactions and improves team efficiency.

What technical support options are available with Kavkom?

Kavkomoffers top-quality technical support to accompany its customers every step of the way, from implementation to day-to-day use. Our support teams are available to answer your questions and resolve technical issues quickly. You can contact support by phone, email or online chat, and access a comprehensive knowledge base on our website.

What are the costs associated with using Kavkom VoIP telephony?

Kavkom’s VoIP telephony costs are generally lower than those of traditional telephone systems. Charges include a monthly subscription for cloud services, as well as competitive rates for local and international calls. What’s more, there are no maintenance fees for physical hardware, reducing overall communications expenses. Find out more about our rates here.

How do I get started with Kavkom business telephony?

To get started with Kavkom, simply schedule an initial consultation to assess your specific needs. Then we’ll help you configure your cloud telephony system and integrate existing tools like your CRM. Training is also provided to ensure smooth and efficient adoption. You can also request a demo or free trial to discover the benefits of Kavkom for yourself.

Kavkom integrates easily with many popular CRMs, including Salesforce, HubSpot, Zoho and Pipedrive. The integration enables call data to be synchronized with customer records, call entry to be automated and recordings to be accessed directly from the CRM. This simplifies the management of customer interactions and improves team efficiency.

Are you ready to improve your communications?

Activate Kavkom on your existing device today and discover how our VoIP telephony solution can transform your operations. With quick and easy installation, seamless integration with your existing tools and customer support available at all times, Kavkom is the ideal partner for your small business. Take advantage of our cost-effective, flexible telephony solution, with licensing options tailored to your specific needs. Kavkom is able to meet the requirements of VSEs, SMEs and ETIs, offering an intuitive user interface and advanced functionalities.

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