The optimum telephone solution for sales teams
Enhance your sales team’s performance with Kavkom’s prospecting software, analyze your results with precision, and facilitate the integration of new collaborators to best achieve your sales objectives.
What is telemarketing software?
Telemarketing software is a computer program designed to optimize the management of outbound calls. It facilitates contact with a large number of prospects by automating and organizing the phoning process to maximize the effectiveness of prospecting campaigns.
With advanced features such as automatic dialing, CRM integration and real-time performance analysis, this type of software becomes an indispensable tool for any sales force.
Telemarketing software enables companies to reduce manual data entry and increase the number of calls, thereby boosting revenues and reducing repetitive tasks. By using an enterprise CRM or an agency CRM, teams can manage customer relationships more efficiently. What’s more, our Kavkom solution offers a free trial with full access, enabling you to test the features before committing to one of our offers.
Whether you’re using a predictive dialer for fast automatic dialing, or a progressive mode for a smoother start, the telemarketing software adapts to your specific needs. It’s also designed to work with a stable Internet connection, facilitating large-scale telephone canvassing.
“We’ve increased our targets by 10% thanks to the insights we’ve gained from call identification and analytics provided by Kavkom’s telephony solution.”
Jules Romano
Co-founder @ Formideo
Reduce data entry, multiply calls and increase your revenues
Improve your sales by offering a personalized experience
Integrate Kavkom with your CRM tools such as Salesforce or HubSpot to offer your customers more personalized interactions. By easily using information and conversation histories, you can tailor your messages and approaches for each prospect. This improves customer relations and maximizes the chances of conversion.
Dramatically boost your sales team’s productivity by multiplying the average number of calls handled per salesperson by 7.5, thanks to powerful tools such as Predictive Dialer and Click-to-Call. These features enable your team to reach their sales targets faster, while saving precious time by automatically synchronizing all call activity with your CRM. Equipping yourself with Kavkom means making a difference in your day-to-day business.
“Transitioning to enterprise telephony in the cloud with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”
Arnold Panou
CEO @ VAD Assistance
Monitoring performance and optimizing results
Your company benefits from precise monitoring of each team member’s activities, making it easier to detect trends and optimize sales strategies. Our cloud-connected business telephony solution offers advanced tools for efficient management and in-depth analysis of your telemarketers’ and agents’ performance.
Our integrations simplify the process of improving conversion rates, from scheduling appointments to making purchasing decisions. Use it to classify your calls and customer interactions with specific labels, simplifying report generation for smoother, more accurate data analysis.
“We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to suit our unique business practices.”
Pierre Roche
Managing partner of Groupe OREL
Effective team coaching with Kavkom
Thanks to Kavkom’s call coaching integration, you can effectively support your teams from the very beginning, offering them personalized coaching for rapid and effective integration. Use Kavkom’s real-time call monitoring feature to track calls in progress. This feature enables you to spot when your agents and call center agents need help, giving you the opportunity to intervene and direct them at the right moment.
By analyzing these interactions, you can identify strengths and areas for improvement, making it easier to implement targeted training tailored to the individual needs of each team member.
Features appreciated by sales teams
Advanced Call Statistics
Analyze your calls to improve your strategy and your agents’ performance with advanced call statistics.
Answering machine detector
The Answering Machine Detector automatically identifies answering machines and unassigned or busy numbers, optimizing your call center’s productivity.
Broadcasting pre-recorded messages
Broadcast a pre-recorded voice message at the click of a button when you’re on the phone with a prospect or come across a voicemail or answering machine.
Campaign management
Manage your Robot Calling campaigns efficiently with the Kavkom Robot Dialer. Precise programming, lead recycling and contact transfer for increased performance. Our management tool lets you automate your operational marketing, attract more leads, improve conversion rates and maximize ROI.
Manage your prospects efficiently
Lead management with Kavkom optimizes lead follow-up and conversion with powerful tools and seamless integration with your favorite applications. Use our VoIP telephony software and CRM to automate your management processes and improve your sales pipeline.
Semi-automatic call rate
Adapt the number of numbers dialed with semi-automatic call cadence, drastically reduce abandonment rates and boost your results.
Integrated with all your favorite tools
Kavkom integrates quickly and easily with all your CRM tools. Our technical team is with you every step of the way.
HubSpot
Salesforce
Pipedrive
Zoho
Chrome
Zapier
How do you choose the best telemarketing software for your business?
Choosing the right telemarketing software can transform the way your company manages its telephone prospecting campaigns. Here are some key criteria to consider to ensure you choose a solution that meets your specific needs.
Improve your sales by offering a personalized experience
Choosing the right telemarketing software can transform the way your company manages its telephone prospecting campaigns. Here are some key criteria to consider to ensure you choose a solution that meets your specific needs.
Assessing your needs and objectives
Before choosing software, it’s crucial to assess your company’s specific needs and prospecting objectives. Identify the features that are essential for your team, such as automatic dialing, lead management and CRM integration.
Compare telemarketing software features
There are many telemarketing software packages on the market, each offering specific features. Compare the options available, taking into account features such as predictive dialer, automatic dialing, real-time performance tracking and lead management tools.
Consider integration with your existing tools
Make sure your telemarketing software integrates well with your existing tools, such as your CRM, instant messaging applications, and other business management software. Seamless integration allows you to centralize data and improve process efficiency.
Analyze costs and flexibility of solutions
Telemarketing software costs can vary considerably. Analyze pricing by taking into account the features offered and the flexibility of the solutions. Some platforms offer rates per month and per user, free trials, or pay-per-use options.
Read user reviews and testimonials
Reviews and testimonials from current users are an excellent source of information for assessing the reliability and effectiveness of telemarketing software. Look for detailed reviews and case studies to understand the pros and cons of each solution.
Frequently asked questions
What is telephone/teleprospecting software?
Phoning or telemarketing software is a software tool designed to facilitate and optimize the management of outgoing calls. It automates and organizes telephone prospecting campaigns, tracks interactions with prospects, and analyzes call performance. This software is essential for sales teams wishing to increase their efficiency and conversion rate.
What is phoning/teleprospecting?
Teleprospecting, or phoning, is a sales prospecting technique that involves contacting prospects by telephone to present products or services, qualify leads, or generate sales appointments. This method establishes direct, personalized contact with prospects, increasing the chances of conversion.
What are the objectives of telemarketing?
The main objectives of telemarketing are :
- Generate qualified leads.
- Present products or services to prospects.
- Make sales appointments.
- Follow-up and follow-up on existing prospects.
- Collect information and feedback on products or services.
How do I do telemarketing?
To succeed in commercial telemarketing, follow these steps:
- Preparation: Build a list of qualified prospects and prepare an effective call script.
- Execution: Use telemarketing software to automate and organize calls. Adapt your pitch according to prospects’ responses.
- Follow-up: Analyze call results and track interested prospects. Schedule callbacks or appointments.
Optimization: Use the data collected to continually improve your telemarketing strategy.
What are the main features of telemarketing/phoning software?
Key features of telemarketing software include :
- Automatic dialing: automate calls to increase volume and efficiency.
- CRM integration: Data synchronization with your CRM for centralized prospect management.
- Real-time performance monitoring: Call analysis and KPI tracking.
- Call recording: Record conversations for coaching and continuous improvement.
- Personalized interactions: Use customer data to personalize calls and improve conversion rates.
“Kavkom has been the perfect answer to our business telephony needs. Their simple and reliable system, performance statistics, switchboard customization and ability to quickly call our key users have greatly enhanced our efficiency and customer satisfaction.”
Ben Cauchois
VP Sales & Operations @ SEIZA
Outstanding communication quality
To reach its objectives and achieve exceptional performance, the use of the predictive dialer led to an increase in the number of candidates contacted. What’s more, thanks to Kavkom’s telephony solutions, waiting times have been considerably reduced, enabling calls to be handled more quickly. In addition, dunning times were reduced by 40%, improving the overall management of the recruitment process by making it more efficient.
Are you ready to improve your communications?
Activate Kavkom on your existing device and discover how our telemarketing software can transform your calling campaigns and boost your productivity. With advanced features such as automatic dialing, CRM integration and real-time analysis, Kavkom is the ideal solution for optimizing your sales and prospecting processes.
