Agent performance report
![Agent performance report 1 statistiques dappels avancees](https://kavkom.com/wp-content/uploads/2023/07/statistiques-dappels-avancees-1024x531.png)
Track agent performance in real time and adjust strategies for optimized call center management.
Broadcasting pre-recorded messages
![Broadcasting pre-recorded messages 2 Personalized voice messages](https://kavkom.com/wp-content/uploads/2022/02/Messages-vocaux-personnalises.webp)
Broadcast a pre-recorded message with a single click when you’re on the line with a prospect or come across a voicemail.
Lead management
![Lead management 3 SVI : avantages d’un serveur vocal interactif pour un service client](https://kavkom.com/wp-content/uploads/2020/02/SVI-avantages-dun-serveur-vocal-interactif-pour-un-service-client.webp)
Manage your prospects efficiently. Track, organize and convert your leads easily with Call Predictive’s lead management tools.
Telephone script
![Telephone script 4 SVI : avantages d’un serveur vocal interactif pour un service client](https://kavkom.com/wp-content/uploads/2020/02/SVI-avantages-dun-serveur-vocal-interactif-pour-un-service-client.webp)
Kavkom’s Telephone Scripting provides customized scripts for powerful conversations and optimal sales performance. Maximize your calls and impress your customers.
Predictive Calling Campaign
![Predictive Calling Campaign 5 SVI : avantages d’un serveur vocal interactif pour un service client](https://kavkom.com/wp-content/uploads/2020/02/SVI-avantages-dun-serveur-vocal-interactif-pour-un-service-client.webp)
Manage your call campaigns with flexibility. Customize, monitor in real time and achieve outstanding results.
Semi-automatic call rate
![Semi-automatic call rate 6 productivite](https://kavkom.com/wp-content/uploads/2022/10/productivite-1.webp)
Adapt the number of numbers dialed with semi-automatic call cadence, drastically reduce abandonment rates and boost your results.