Practices for successful customer relations
Giving priority to customer relations is the best strategy a company can adopt. But this is an area where improvisation rarely yields good results. What you need are a few techniques that will enable you to grow your business sustainably. Implementing best practices What do we mean by “best practices” and how do we build […]
Enterprise VoIP: 5 reasons to adopt it
Enterprise VoIP has become an indispensable tool for all companies, whatever their size or field of activity. Why, you may ask? They enable fast, personalized and cost-effective customer engagement. Digital transformation is happening at a rapid pace, and companies need to move fast too. They do this by adopting a VoIP (Voice over Internet Protocol) […]
How do you make good telephone prospecting?
Because of the apparent simplicity of the approach, many companies rely on outdated methods to get the job done. Knowing how to make the right telephone calls is a considerable asset, and even plays a decisive role in a company’s development. The basics of telephone prospecting For teams of sales agents, this can be a […]
How do I get leads?
The race for leads is on, but for companies, it’s no game or hobby. Knowing how to obtain leads is essential to ensure your company’s growth. To achieve this, the professionals have several methods at their disposal. However, cold calling is by far the most popular. The importance of content marketing As a company, the […]
Wireless VoIP phone and its alternatives
The cordless VoIP telephone is competing with mobile applications. We tell you everything!
The Kavkom WebPhone: the essential tool for working from home
In the aftermath of the first sanitary measures, the adaptability that you had to demonstrate as a company may have proved to be a real challenge. Aware of the difficulties that our customers and many other companies may encounter in the context of their daily missions, we wanted to offer an effective teleworking solution. From […]
