Advanced Predictive Dialing Solution
Reduce costs and improve productivity with intuitive, high-performance software.
Are you looking to intensify the impact of your campaigns and increase your sales?
Optimize your telemarketing
Choose the must-have to boost your teams' results
Kavkom Predictive Calling Software is the ideal tool for boosting the performance of your telemarketers.
- Optimized time: agents are freed from waiting time, concentrate on selling, and see their connection time tripled.
- Closer Targets: An intelligent approach to numbering brings them mechanically closer to their targets.
“We’ve increased our targets by 10% thanks to the insights we’ve gained from call identification and analytics provided by Kavkom’s telephony solution.”
Jules Romano
Co-founder @ Formideo
Improve your performance
Multiply the volume of effective calls by 3, and increase the average number of calls handled by up to 7.5 times, for a rapid improvement in performance. Use the Predictive Dialer to manage and boost various :
- Prospecting
- Sales
- Recruitment
“Transitioning to enterprise telephony in the cloud with Kavkom allows us to track KPIs to identify our strengths and weaknesses.”
Arnold Panou
CEO @ VAD Assistance
Save time and accelerate your growth
Designed for Call Centers, Predictive Dialer Kavkom avoids answering machines, eliminates unnecessary numbers and minimizes downtime. Agents stay focused, boosting productivity and company growth.
“We evaluated several service providers, and Kavkom emerged as the only option that allowed us to tailor our customer service requirements to suit our unique business practices.”
Pierre Roche
Managing partner of Groupe OREL
Triple your agents' productivity
With its innovative algorithm, the Predictive Dialer Kavkom eliminates idle time. Agents focus on productive calls, tripling their effective call duration, averaging over 600 calls, and increasing conversions and profitability.
Sales teams' favorite features
Agent performance report
Track agent performance in real time and adjust strategies for optimized call center management.
Answering machine detector
The Answering Machine Detector automatically identifies answering machines and unassigned or busy numbers, optimizing your call center’s productivity.
Broadcasting pre-recorded messages
Broadcast a pre-recorded message with a single click when you’re on the line with a prospect or come across a voicemail.
Lead management
Manage your prospects efficiently. Track, organize and convert your leads easily with Call Predictive’s lead management tools.
Personalization
Customize your Predictive Dialer with database fields, qualifications, sales pitches, email and SMS templates.
Predictive Calling Campaign
Manage your call campaigns with flexibility. Customize, monitor in real time and achieve outstanding results.
Team Synergy and Performance
- Listening, whispering and recording functions for optimum management.
- Call statistics for precise follow-up.
- Send e-mails and schedule appointments for seamless coordination.
- Scripts, lead follow-up and qualification facilitate collaboration and improve performance.
Are you ready to improve your communications?
Activate Kavkom on your existing device.
Ergonomics and Instant Control
- A clear, intuitive interface for a smooth user experience.
- Easy access to various tools, including the Phone System and CRM, for seamless management.
- Planning, supervision and adjustments facilitated by real-time analysis.
- Customer files are displayed instantly, modifications are fast and strategies adjust dynamically, accelerating productivity.
Predictive Calling applications
Prospect Qualification
Optimize your prospect list with Kavkom Call Prediction. By contacting and qualifying your contacts via the Interactive Server, the most promising responses are instantly transferred to your agents.
Reach maximization
Broaden your electoral impact with Predictive Dialer. Effectively communicate your vision to tens of thousands of voters and create a significant positive impact on your campaign.
Fundraising
Revolutionize your association’s fundraising with Kavkom Call Predictor. Use predictive dialing to quickly identify potential donors and volunteers.
Automated Management
Simplify the payment process with Predictive Dialer Kavkom. It contacts your customers to direct them efficiently to the billing departments, ensuring smooth and punctual payment management.
Central communication
Whether it’s weather alerts, announcements of local events, or promotions, Kavkom’s Predictive Dialer ensures that your information is broadcast to a wide audience, guaranteeing that your message reaches everyone concerned.
Instructions for use!
- Access and set-up quickly with the Kavkom user interface.
- Once configured, the system operates autonomously without the need for human intervention.
- Load thousands of contacts directly from an Excel sheet in just a few clicks.
- Launch your campaign in an instant and start communicating effectively.
Software designed for Call Centers
What does Predictive Dialer Kavkom do for Call Center agents?
Kavkom’s Predictive Dialer optimizes agents’ time by automating dialing and filtering out non-productive calls, increasing productivity and working comfort.
How does the Predictive Dialer work?
Set up your campaign, import your contacts and let the software dial the numbers automatically, avoiding duplicates and inefficient numbers.
What are the advantages of Predictive Dialer for prospect qualification?
It improves prospect qualification by contacting and qualifying contacts via the CRM, increasing the effectiveness of prospecting campaigns.
How does Predictive Dialer facilitate fundraising?
It revolutionizes fundraising by quickly identifying potential donors through predictive dialing, making campaigns more effective.
How is Predictive Dialer useful for payment management?
It simplifies payment management by contacting customers and directing them to billing departments, ensuring smooth settlement management.
How does Predictive Dialer improve agent productivity?
Thanks to its innovative algorithm, it eliminates idle time and increases agent call times by a factor of 3, significantly boosting productivity.
