What is an 01 number?
An 01 telephone number, also known as a “geographic number” or “local number”, corresponds to a fixed regional number starting with the 01 area code and assigned to the Île-de-France region.
This telephone code, also known as a “prefix”, identifies the region of origin of the call in France, such as Paris, Seine-et-Marne, Val-de-Marne, Hauts-de-Seine, Seine-Saint-Denis, Essonne, Oise, Yvelines, reflecting the geographical wealth and economic fabric of this French area.
The benefits of 01 for your company
A toll-free number for a stronger presence in the Paris region
An easy-to-remember, easy-to-dial, toll-free number that reinforces proximity with your customers and prospects. This type of number, also known as a “local number”, is perceived as more reliable and credible than a surcharged number. Calls to a number with the 01 area code are generally included in the telephone and fixed-line packages of French operators such as Orange, SFR, Bouygues Telecom and Free, which means your customers won’t pay extra to contact you.
Opt for numbers with the 01 area code to facilitate telephone exchanges without any financial impact for your audience, in France and French overseas departments and territories.
Using a number with the 01 area code reinforces the local dimension of your business in the Paris region. This proximity is essential for activities requiring strong customer relations. Even if you move outside the Paris region, you can keep your original 01 number. Enjoy continuity and confidence by keeping your historical number, with portability included in our Kavkom rates.
To extend your national presence beyond the Paris region, discover our Grand Ouest 02, Nord-Est 03, Méditerranée 04 and Sud-Ouest 05 issues.
When should I use a number beginning with 01?
For your customer service
For customer service or any other communication where you want to demonstrate proximity to your customers and prospects. The 01 prefix number can also be used to create a local or regional brand image, or to target specific marketing campaigns. For example, a company based in Paris could use an 01 number for its customer service department to reinforce its proximity to customers in the region.
For your direct line
Use your 01 code number as a direct line to be easily reached by your colleagues, partners and suppliers, including to manage your on-call requirements.. Simplify your business communications by remaining accessible at all times thanks to your dedicated direct number.
For telephone prospecting
Increase the effectiveness of your calling and canvassing campaigns by using virtual numbers starting with 01 for prospecting in the Paris region. Opt for a local number from your prospects’ region to get a better pick-up rate, improve your results and facilitate interactions.
Distinguish yourself from the competition, who will use a foreign number as follows.
Activate your virtual number in just a few clicks
By activating your virtual number with Kavkom, you benefit directly from extended coverage, both nationally and internationally, facilitating communications to and from any department, region or city in France.
This simple, flexible and affordable cloud telephony solution, compatible with all major telephone operators, ensures efficient management of your fixed and mobile telephony, with numbering adapted to the French and international numbering plan.
Kavkom offers you a VOIP telephony solution, accessible from any device and compatible with all providers. So you can get an 01 number even if you’re not based in the Paris region, and take advantage of Kavkom’s portability.
Discover other productivity features
Instant integration with your existing tools
Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.
Intuitive call and IVR management
Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.
Quick, self-contained configuration
Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.
Detailed call log
Keep a history of all your calls and find them easily by date, status, user, direction…
Discreet listening and call whispering
Speak discreetly to your agents during a call without the caller knowing. Take the opportunity to assist or train them in real-life situations.
Click to Call
With a single click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.
Advanced Call Statistics
Analyze your calls to improve your strategy and your agents’ performance with advanced call statistics.
Blacklist
Block incoming and outgoing calls to protect your business from unwanted and malicious calls, whether from your cell phone or IP phone system.
Call barring
Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.
