Manage your calls from your usual tool
Kavkom’s CTI lets you integrate telephony with your business tools. Transform the way you work with an advanced, easy-to-use telephony system. Manage your calls and all your data from your usual interface.
Quality support thanks to high-performance CTI
With a simple integration, Kavkom’s CTI connects instantly to your CRM and support tools. Benefit from screen pop functionality to keep you informed of every call and access crucial customer information. This integration reduces call handling time and ensures greater customer satisfaction.
Centralize all your telephony in one place
Consolidate your call center’s powerful features and simplify your daily tasks by accessing everything you need from a single interface. Thanks to Kavkom’s computer-telephony integration, you can save time by centralizing and synchronizing your activities for exceptional efficiency.
Tools to boost the strength of your sales team
With CTI integration, your sales team is propelled to success. Every call is automatically recorded in your CRM, guaranteeing complete tracking of every customer interaction. With this solution, your sales staff have all the tools they need to study customer journeys, establish their strategies and close as many transactions as possible.
