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Personalization

Customize your Predictive Dialer with database fields, qualifications, sales pitches, email and SMS templates.
SVI : avantages d’un serveur vocal interactif pour un service client

Customize your Predictive Call Server

With the ability to customize call predictive, adapt the various features to your needs.

Database fields

Customize database fields according to the information you want to know about your prospects. Import all the essential data from your prospect file to retain as much information as possible and maximize your conversion process.

Customized qualifications

Customize your prospects’ qualifications according to the operation and the specific objectives of your campaign. With this feature, you can target your prospects with precision and maximize your chances of success.

SMS & Email Templates

Simplify communication with your customers with our e-mail and SMS template functionality. Pre-configure several templates for key stages in the sales relationship. Automatically insert relevant variables such as first and last name and personalized information for targeted, professional communications!

Music on hold

Offer your prospects an on-hold experience with customizable on-hold music and impress them from their very first interaction. Cultivate your company’s image by broadcasting customized music or vocals, which we can record in our studio on request.

Dynamic sales pitches

Accompany and guide your agents by providing them with customized sales pitch sheets, adapted to the themes of your prospecting campaigns and the profiles of the prospects contacted.

Agent accounts

Customize your agents’ accounts and interface to suit your needs. Offer your teams a unique experience by adapting functionality and appearance to maximize their efficiency.

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Quick start

Instant integration with your existing tools

Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.

Interface utilisateur montrant l'accès facile aux outils existants avec un clic.

Intuitive call and IVR management

Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.

Écran montrant une interface de configuration rapide et facile à utiliser

Quick, self-contained configuration

Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.

Call recording

Turn every conversation into a growth opportunity with Kavkom!
Our intuitive and highly secure call recording functionality is the must-have tool for any company

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