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Customizable qualification tags

Organize your contacts efficiently with customizable qualification tags.
Phone software for call center and CRM

Classify your contacts with personalized tags

Qualification Tags are labels you can assign to your contacts to categorize them according to specific criteria. These criteria can be related to interests, purchasing behavior, preferences or any other element relevant to your business. By using Tags, you can create targeted groups of contacts, making it easier to set up more effective, personalized marketing campaigns.

Easily organize your contacts

Managing your contacts has never been easier. CRM Tags enable you to segment your database according to the characteristics of each contact. So you can easily filter and find your contacts for targeted actions.

Customize labels

You can create customized tags, for example for new prospects, loyal customers, hot prospects and any others you may need, depending on your marketing campaigns and the specific interests and needs of each group.

Find your contacts easily and track their progress

Kavkom CRM keeps a history of tag modifications for each contact. In just a few clicks, you’ll be able to track the evolution of your contacts by qualification tag, creation or deletion date, and even by the user who modified them.

Try personalized tags with Kavkom CRM

Kavkom’s Custom Tags are an indispensable asset for optimal customer data management and a successful marketing strategy. Organize your contacts, personalize your campaigns and analyze your results for significant business growth. Don’t wait any longer to exploit the full potential of your Kavkom CRM and take your business to new heights!

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Discover other productivity features

Quick start

Instant integration with your existing tools

Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.

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Intuitive call and IVR management

Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.

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Quick, self-contained configuration

Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.

Call barring

Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.

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Call recording

Turn every conversation into a growth opportunity with Kavkom!
Our intuitive and highly secure call recording functionality is the must-have tool for any company

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