In the aftermath of the first feats of digital transformation, many companies find themselves drowned under the performance of the competition. This problem is particularly true for certain time-consuming tasks requiring a good deal of skill.
Prospecting, in this case, is a significant budget item for many organizations.
Having trouble keeping up with the age of connected objects? Your telephone bill is constantly increasing while your client list remains the same? It’s time to upgrade to a business telephony solution.
What Kavkom offers its partners today is nothing less than the freedom to manage their business telephone communications from anywhere to anywhere in the world.
How is our unique offering structured? What can you expect? Welcome to the world of business telephony 2.0, where professional telephony and exceptional service go hand in hand.
What is a cloud telephony solution for professionals?
A cloud telephony solution, also known as hosted telephony, enables you to make and receive calls via the Internet, without the need for a physical switchboard (PABX) on your premises. All classic functions (calls, transfers, voice messages, etc.) are managed remotely by a provider via secure servers.
In other words, you get a complete telephone system, but without a heavy infrastructure to maintain. Your workstation, cell phone or even a simple web browser become your business communication terminals.
VoIP (Voice over IP) technology makes this possible. It converts voice into digital data, then transmits it over the Internet. The advantage? Greater flexibility, lower technical costs, and totally mobile communication.
What are the advantages of cloud telephony for businesses?
Adopting cloud telephony brings a series of concrete benefits for your organization:
- Total mobility: your employees can be reached on the move, at home or at multiple sites. All you need is Internet access.
- Substantial cost savings: you reduce the costs of conventional lines, maintenance and physical installations.
- Immediate scalability: need an extra line? Temporary access for a new employee? It’s all just a few clicks away.
- CRM integration & business tools: cloud telephony can connect to your existing software for smooth, intelligent customer care.
- High availability & security: with an architecture hosted and supervised by pros, you benefit from a robust infrastructure that complies with RGPD standards.
In short, a cloud telephony system is the ally of agile businesses that want a high-performance solution, without the constraints of traditional telephony.
What are the features of high-end business phones?
Kavkom business phones are first and foremost classic phones. You will find all the usual functions that you could expect from a telephone, namely:
- Make local calls;
- Make international calls;
- Send SMS messages.
However, where the Kavkom solution stands out from your traditional box is in its batch of intelligent functions and in its ability to meet your needs for automation, monitoring and tailoring of your communications and analysis of their feedback.
A creative and professional CRM for telephone prospecting close to your customers
Kavkom is set to revolutionize your business telephony with a range of unique, well-thought-out functions, including the following 3 that will make your life much easier:
- A CRM (Content Management System) allowing you to set up an optimized management of your customer relationship;
- A PS (Phone System) transforming your computer into a VOIP (Voice Over Internet Protocol) IPBX (Internet Protocol Private Branch eXchange) switchboard;
- A set of virtual phone numbers that you can determine geographically in order to offer your prospects a proximity experience that will delight them.
The Kavkom CRM was designed specifically to meet the needs of SMEs and GEs looking for a professional computerized management tool solution for their customer relations. Simple and intuitive, the Kavkom Hybrid CRM is indeed a software specially developed by our teams in order to fit directly into a well-thought-out workflow, communicating with our PS.
The main power of the Kavkom cloud business telephony CRM features lies in its ability to :
- At the end of a telephone conversation, record your prospect’s conversion into a customer in real time;
- Monitor the life cycles of your relationship with each of your clients, individually and systematically;
- Provide you with a set of tools allowing you to assess the status of your customer on the way to their loyalty or even their transformation into an ambassador of your brand.
Lead management, SMS and email sending based on standard and customizable templates, tags that can be modified at will, event creation and synchronization with personalized calendars by prospect/client/collaborator… The potential of the professional telephony solution that is Kavkom CRM is infinite, and the results that you can expect from it are all the greater as it once again integrates perfectly with the Phone System with which it is delivered to you.
The Kavkom Phone System: a trio of unique advantages
Our teams know how time-consuming it can be to adopt a new technological solution within your company. The phone system developed by Kavkom is :
- Economical
- Practice
- Flexible
That’s why we’ve designed our business phone system to be as intuitive as possible. As a result, your employees adopt it quickly and effortlessly, and their day-to-day lives are made easier.
But simplicity doesn’t exclude security. We know that your communications contain sensitive data, and that RGPD compliance is a priority. That’s why our Phone System has been designed to guarantee complete protection, both for you and for your prospects and customers.
Here’s what our solution has to offer:
- Calls in high definition, for optimum audio quality;
- No technical maintenance required on your side: everything is managed remotely;
- No physical hardware required: everything runs from the cloud;
- Add lines in just a few clicks, as your needs change;
- Continuous monitoring by our teams to guarantee the integrity of your network;
- Fully secure, legally compliant communications.
In short, you benefit from a flexible, scalable and secure solution, designed to save you time… without ever compromising your data.
With Kavkom’s Phone System, you’re assured of the best solution available today.
So, are you ready to get a customized business switchboard with Kavkom business telephony solutions?
From now on, take advantage of your subscription to Kavkom services to make international calls at local rates. The registration process takes just three clicks:
- Validate your e-mail address on app.kavkom.com/registration
- Complete your account details.
- Take advantage of a free minute to test Kavkom’s potential.
Conclusion
Cloud telephony enables companies to takea decisive step forward in the management of their communications. Gone are the days of heavy equipment, inflexible configurations and unforeseen costs: replaced by a modern, cloud-hosted solution designed for mobility, flexibility and performance.
With a well-designed offer, you can simplify day-to-day use while reducing maintenance costs. Thanks to Voice over IP (VoIP), calls become smoother, clearer and better tracked, wherever your teams are. No need to multiply fixed telephone lines: a single Internet connection is all you need to centralize all your voice activity.
But not all cloud telephony providers are created equal. You need to choose an operator capable of offering you advanced features, an intuitive interface, and customized support.
With Kavkom, you benefit from a robust, scalable IP telephony solution tailored to the needs of modern businesses.
