What is an 04 number?
A landline number in France with the 04 area code covers the whole of South-East France, including not only Provence-Alpes-Côte d’Azur, Corsica, Auvergne-Rhône-Alpes, but also a significant part of Occitanie (including the former Languedoc-Roussillon), and extending to departments such as Haute-Loire or Rhineland .
This national telephone format, established in accordance with the regulator’s new numbering plan in force since January 1, 2023, ensures accessibility at no extra cost from mainland France or internationally, including from countries such as Italy or Switzerland, via the international format +33 4 or 0033 4.
The benefits of the 04 area code telephone number for your company
No surcharge
In France, adopting a toll-free number with the area code 04 ensures that calls to your company from the telephone network.
These numbers, integrated into the no-charge offers of telephone and Internet box operators such as Orange, SFR and Bouygues, increase accessibility for your customers and prospects, particularly advantageous for the retail sector. Southeastincluding specific territories such as Haute-Provence, Savoie or Loire-Atlantique, and even beyond, offering significant added value for your company’s customer service.
These numbers are also included in the unlimited packages of France’s leading telecom operators, ensuring easy accessibility accessibilité aisée for your customers and prospects.
Opt for numbers with the 04 area code to facilitate telephone exchanges without any financial impact for your company.
A stronger local presence in the South-East zone
Using an 04 area code reinforces your company’s local presence in the South-East region, which includes Provence-Alpes-Côte d’Azur, Corsica, Auvergne-Rhône-Alpes and part of Occitanie.
This proximity will reassure your customers during calls, and is essential for activities requiring strong customer relations .
Even if you move outside these regions, you can keep your original geographical 04 prefix number thanks to portability with Kavkom. Choose continuity and trust by keeping your historical number.
When should I use a number beginning with 04?
For your customer service
Choose a customer service number in 04 to reinforce proximity with your customers in the Provence-Alpes-Côte d’Azur, Corsica, Auvergne-Rhône-Alpes and part of the Occitanie regions. Offer a local or regional presence and demonstrate a strong connection with your customers. Simplify communication and offer quality customer service with a dedicated 04 code number.
For your direct line
Use your 04 area code as a direct line to communicate easily with your staff, partners and suppliers. Simplify your business communications by remaining accessible at all times thanks to your dedicated direct number.
For your telephone prospecting
Increase the effectiveness of your calling and cold calling campaigns by using numbers starting with the 04 area code for prospecting in the South-East zone. Opt for a local number corresponding to your prospects’ region for a better pick-up rate.
Activate your virtual number in just a few clicks
Easily activate your virtual number in 04 with Kavkom’s cloud telephony and benefit from a direct connection to the South-East regions, including Provence-Alpes-Côte d’Azur, Corsica, and Auvergne-Rhône-Alpes. This solution, supported by the latest fixed and mobile telephony technologies, enables you to reach and be reached by a vast customer base, including those in overseas departments such as Reunion and Mayotte, as well as territories such as Andorra and Monaco. Our platform, which complies with ARCEP guidelines and incorporates the latest numbering plans, facilitates the management of incoming and outgoing calls, adding a new dimension to your communications strategy.
Discover other productivity features
Detailed call log
Keep a history of all your calls and find them easily by date, status, user, direction…
Advanced Call Statistics
Analyze your calls to improve your strategy and your agents’ performance with advanced call statistics.
Whispering Call
Speak discreetly to your agents without the caller knowing, and regain control of the call.
Blacklist
Block incoming and outgoing calls to protect your business from unwanted and malicious calls.
Call barring
Intercept an incoming call on a colleague’s vacant extension with ease. Simply increase your reactivity and never miss a call.
Click to Call
With one click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.
Instant integration with your existing tools
Access over 100 integrations with a single click, and manage your voice workflows efficiently with Kavkom’s flexible API and webhooks.
Intuitive call and IVR management
Easily customize your call routing and interactive voice response (IVR) strategies, ensuring your customers reach the right team on their first attempt.
Quick, self-contained configuration
Save time and resources with Kavkom’s simple configuration system, enabling fast commissioning of your customer-facing teams, without the need for expensive equipment.
