Call Routing
Optimize the routing of incoming calls with features such as IVR, call groups and timetables.
Hourly routing
Direct calls according to time rules and greet your callers by setting up a customized telephone greeting.
IVR: Interactive Voice Response
Greet callers with a voice menu suggesting that they press a button to be directed to an extension, a group, a message, a sound…
Standby
With a single click, put your callers on hold with personalized music or announcements.
Click to Call
With one click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.
