IVR: Interactive Voice Response

Efficiently direct your incoming calls with Kavkom’s Interactive Voice Response (IVR), optimized for smooth, automatic call handling.
Direct your callers to the right person or department according to their query. You can also set up personalized voice announcements to communicate with your customers and prospects on topics such as opening hours or frequently asked questions.

Standby

With a single click, put your callers on hold with personalized music or announcements.

Click to Call

With a single click from your browser or CRM on the correspondent’s phone number, trigger the call and initiate the connection.

interactive voice server

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cloud switchboard

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ip telephony

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