API and Integration

Connect your phone system to all your tools in just a few clicks.
The Kavkom API integrates your favorite CRM software or the ERP platform of your choice with your enterprise telephony system, providing invaluable flexibility and productivity gains!

API Kavkom, Happy client

The Kavkom Application Programming Interface or API facilitates interaction between Kavkom IP telephony software and your usual business planning and management software, whether Kavkom Hybrid CRM or any other solution. The data generated by your telephone activity is automatically synchronized in your tools via the API, opening the way to extensive potential, such as the automation of prospecting processes or the optimization of case follow-up.

API and Integration

Connect Kavkom business telephony with your Salesforce CRM

With the Salesforce AppExchange API solution, you can easily link your Kavkom enterprise telephony system and its data to the Salesforce tool. Equip your sales teams with a powerful & unified solution, integrating phone system functionalities with Salesforces CRM.

The advantages of the Kavkom API

Save time & boost productivity

Save time & boost productivity

Automatic data display, modification of customer files during calls, live statistics consultation, archiving of customer exchanges… Your teams benefit from synchronized resources for success. This saves valuable time, which in turn leads to a clear improvement in productivity.

Better understanding of audiences

Better knowledge of audiences

Develop in-depth knowledge of your customers with rapid access to data libraries, customer exchange histories and a coordinated archiving system. Combine calls and computer data for perfectly targeted prospecting and advertising campaigns.

Easy integration of ERP CRM software

Easy integration of ERP CRM software

Kavkom’s API integration keys are compatible with many enterprise resource planning (ERP) and management software packages. Take full advantage of Kavkom’s IP telephony and Hybrid CRM solutions by connecting them to your tools via the programming interface.

Connect Kavkom business telephony with your Salesforce CRM

Install the Click-to-Call extension on Google Chrome

Say goodbye to tedious manual number dialing! With the Click2call Google Chrome extension linked to your Kavkom phone line, identify any phone number appearing on your browser and dial it with one click.

Keep your call records with Dropbox

The recordings of all your calls are stored on Kavkom servers for 2 months. With Dropbox integration, you can host your recordings on your own cloud for an unlimited period of time, with no loss of data!

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