{"id":56174,"date":"2024-04-18T12:17:43","date_gmt":"2024-04-18T09:17:43","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/professional-greeting\/"},"modified":"2025-10-31T13:00:30","modified_gmt":"2025-10-31T11:00:30","slug":"professional-greeting","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/feature\/call-routing\/professional-greeting\/","title":{"rendered":"Telephone greeting"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"56174\" class=\"elementor elementor-56174 elementor-46665\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fae2331 e-flex e-con-boxed e-con e-parent\" data-id=\"fae2331\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61e4b7e elementor-widget elementor-widget-heading\" data-id=\"61e4b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Advantages of a personalized telephone welcome\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc0cb16 e-con-full e-flex e-con e-child\" data-id=\"dc0cb16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6d3bacf e-con-full e-flex e-con e-child\" data-id=\"6d3bacf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2345a0e elementor-widget elementor-widget-image\" data-id=\"2345a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"584\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique-1024x747.png\" class=\"attachment-large size-large wp-image-31606\" alt=\"Fonctionnalites standard telephonique\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique-1024x747.png 1024w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique-300x219.png 300w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique-150x109.png 150w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique-768x560.png 768w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/07\/Fonctionnalites-standard-telephonique.png 1196w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-356f39a elementor-widget elementor-widget-heading\" data-id=\"356f39a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A professional voice for your company<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2bc478 elementor-widget elementor-widget-text-editor\" data-id=\"a2bc478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Reinforce your company&#8217;s credibility with a greeting recorded by a professional voice-over artist. Our integrated recording studio simplifies the creation of your voice announcements in just a few clicks. <\/p><p>Personalize your reception according to your specific needs. A clear message indicates your opening hours and guides your callers to the various services. We help you choose the right words and tone to reflect your brand image.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43fd0a4 e-con-full e-flex e-con e-child\" data-id=\"43fd0a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6948131 elementor-widget elementor-widget-image\" data-id=\"6948131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"540\" height=\"479\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Systeme-de-telephonie-pour-les-equipes-informatiques.webp\" class=\"attachment-large size-large wp-image-36193\" alt=\"Un syst\u00e8me de t\u00e9l\u00e9phonie avanc\u00e9 utilis\u00e9 par une \u00e9quipe informatique\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca081f elementor-widget elementor-widget-heading\" data-id=\"4ca081f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A high-performance switchboard<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7047a65 elementor-widget elementor-widget-text-editor\" data-id=\"7047a65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our interactive voice server (IVR) optimizes your callers&#8217; experience from the very first second. By dialing the desired extension number, customers go straight to the right person. This precise orientation considerably reduces waiting time on the line.  <\/p><p>The intelligent routing system analyzes each call for optimal redirection. Your employees gain in efficiency, while your customers appreciate the speed of service. Professional voice quality guarantees clear, uninterrupted communication.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22700c7 e-con-full e-flex e-con e-child\" data-id=\"22700c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00bcabf elementor-widget elementor-widget-image\" data-id=\"00bcabf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"508\" height=\"406\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Collaboration-fluide-au-sein-de-lequipe.webp\" class=\"attachment-large size-large wp-image-36344\" alt=\"\u00c9quipe travaillant ensemble de mani\u00e8re harmonieuse et efficace\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b22465 elementor-widget elementor-widget-heading\" data-id=\"9b22465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Maximum availability for your customers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-964a058 elementor-widget elementor-widget-text-editor\" data-id=\"964a058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Never miss an opportunity again, thanks to our intelligent voicemail. Outside office hours, a personalized message informs your customers of your opening hours and contact details. <\/p><p>The system makes it easy to update your messages as circumstances change. Communicate your vacations, special events or exceptional closures. Callers can leave a voice message that will be processed as soon as you return to the office.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b2abb7 e-flex e-con-boxed e-con e-parent\" data-id=\"3b2abb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a48a7b elementor-widget elementor-widget-heading\" data-id=\"0a48a7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personalize your telephone reception<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-401d928 e-flex e-con-boxed e-con e-child\" data-id=\"401d928\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c6f9776 e-flex e-con-boxed e-con e-child\" data-id=\"c6f9776\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ced31 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"c6ced31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#238cf5;}.cls-2{fill:#85bff9;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M20.27,9a1.64,1.64,0,0,0-.35,0A8.26,8.26,0,0,0,4.08,9a1.64,1.64,0,0,0-.35,0c-0.91,0-1.65,1.13-1.65,2.16v0.52A2.25,2.25,0,0,0,4.29,13.8H4.35c0.91,0,1-.74,1-1.65V11.4h0a6.61,6.61,0,0,1,13.23,0h0v0.75c0,0.91.12,1.65,1,1.65h0.06a2.25,2.25,0,0,0,2.21-2.13V11.16C21.92,10.13,21.17,9,20.27,9Z\"><\/path><path class=\"cls-2\" d=\"M19.61,14.62a2,2,0,0,1-.83-0.19,7.46,7.46,0,0,1-5.24,4.23,1.65,1.65,0,1,0,.07.84A8.28,8.28,0,0,0,19.61,14.62Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ab9b4 elementor-widget elementor-widget-heading\" data-id=\"b3ab9b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Greetings adapted to each situation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5af519f elementor-widget elementor-widget-text-editor\" data-id=\"5af519f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your professional voicemail adapts to any situation with personalized greetings. From Monday to Friday, greet your callers with a \u201cHello and welcome\u201d followed by your company name. Each message can include your correspondent&#8217;s extension and clear instructions.  <\/p><p>In the event of absence or unavailability, inform your customers with a professional answering machine message. Invite them to leave their first and last names, or to call again. For greater efficiency, suggest they visit your website or send an e-mail.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40e6ce7 e-flex e-con-boxed e-con e-child\" data-id=\"40e6ce7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c8647 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"66c8647\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M16.27,11.72l-1.65-.88a4.28,4.28,0,0,1-5.25,0l-1.65.88a1.63,1.63,0,0,0-1,1.75v3.59a2,2,0,0,0,2,2h6.57a2,2,0,0,0,2-2V13.47A1.63,1.63,0,0,0,16.27,11.72Z\"><\/path><circle class=\"cls-2\" cx=\"12\" cy=\"7.38\" r=\"3.26\"><\/circle><path class=\"cls-1\" d=\"M5.89,17.06V14.17a3.38,3.38,0,0,1-1.78-.68l-1.28.68A1.27,1.27,0,0,0,2,15.53v2.79A1.56,1.56,0,0,0,3.6,19.88h5A2.82,2.82,0,0,1,5.89,17.06Z\"><\/path><path class=\"cls-2\" d=\"M7.32,11l1.31-.7a2.54,2.54,0,1,0-2.74,3A2.42,2.42,0,0,1,7.32,11Z\"><\/path><path class=\"cls-1\" d=\"M21.17,14.17l-1.28-.68a3.38,3.38,0,0,1-1.78.68v2.89a2.82,2.82,0,0,1-2.73,2.82h5A1.56,1.56,0,0,0,22,18.33V15.53A1.27,1.27,0,0,0,21.17,14.17Z\"><\/path><path class=\"cls-2\" d=\"M17.85,8.26a2.54,2.54,0,0,0-2.49,2L16.67,11h0a2.42,2.42,0,0,1,1.43,2.31A2.53,2.53,0,0,0,17.85,8.26Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a7d1d3 elementor-widget elementor-widget-heading\" data-id=\"1a7d1d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">An optimized customer experience<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be15e51 elementor-widget elementor-widget-text-editor\" data-id=\"be15e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avoid complex jargon and favor clarity in your on-hold messages. Our expert advice helps you create scripts that are relevant to your industry. Customer service remains accessible even when your team is on the move.  <\/p><p>The switchboard provides information on opening hours from Monday to Friday. In case of emergency, the system offers various contact options: alternative telephone number, voicemail or website. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00733ee e-flex e-con-boxed e-con e-child\" data-id=\"00733ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b48c1f8 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"b48c1f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Warstwa_1\" data-name=\"Warstwa 1\" viewBox=\"0 0 24 24\"><defs><style>.cls-1{fill:#85bff9;}.cls-2{fill:#238cf5;}<\/style><\/defs><title>icons_megamenu<\/title><path class=\"cls-1\" d=\"M17.12,13.11l-2-1.05a5.12,5.12,0,0,1-6.29,0l-2,1.05A2,2,0,0,0,5.67,15.2v4.3a2.4,2.4,0,0,0,2.39,2.39h7.87a2.4,2.4,0,0,0,2.39-2.39V15.2A2,2,0,0,0,17.12,13.11Z\"><\/path><circle class=\"cls-2\" cx=\"12\" cy=\"7.91\" r=\"3.91\"><\/circle><circle class=\"cls-2\" cx=\"12\" cy=\"7.91\" r=\"3.91\"><\/circle><path class=\"cls-1\" d=\"M17.81,6.23l-0.25,0a5.8,5.8,0,0,0-11.13,0l-0.24,0A1.46,1.46,0,0,0,5,7.74V8.11A1.58,1.58,0,0,0,6.58,9.6h0c0.64,0,.72-0.52.72-1.16V7.91h0a4.65,4.65,0,1,1,9.29,0h0V8.44c0,0.64.09,1.16,0.72,1.16h0A1.58,1.58,0,0,0,19,8.11V7.74A1.46,1.46,0,0,0,17.81,6.23Z\"><\/path><path class=\"cls-2\" d=\"M17.35,10.17A1.39,1.39,0,0,1,16.77,10a5.24,5.24,0,0,1-3.68,3,1.16,1.16,0,1,0,.05.59A5.81,5.81,0,0,0,17.35,10.17Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-211ea82 elementor-widget elementor-widget-heading\" data-id=\"211ea82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Simple management and quick updates<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2abd4f2 elementor-widget elementor-widget-text-editor\" data-id=\"2abd4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our web application makes it easy to manage your voice messages.  <\/p><p>In just a few steps, update your ads for :<\/p><ul><li aria-level=\"1\">Notify of exceptional closure<\/li><li aria-level=\"1\">Communicating at a trade show<\/li><li aria-level=\"1\">Announce vacations<\/li><li aria-level=\"1\">Send your best wishes for the festive season or the New Year<\/li><li aria-level=\"1\">Or any other specific information.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-832bc7b e-flex e-con-boxed e-con e-parent\" data-id=\"832bc7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23edcb2 elementor-widget elementor-widget-heading\" data-id=\"23edcb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A complete telephony solution for your business\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8223c4 e-flex e-con-boxed e-con e-child\" data-id=\"b8223c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fe1f08c e-flex e-con-boxed e-con e-child\" data-id=\"fe1f08c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26585d0 elementor-widget elementor-widget-image\" data-id=\"26585d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"448\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2024\/01\/Solutions-de-Telecommunication-Avancees-pour-les-Agences-de-Marketing.webp\" class=\"attachment-large size-large wp-image-37777\" alt=\"Solutions de Communication de Pointe Con\u00e7ues pour les Agences de Marketing\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b132a03 e-flex e-con-boxed e-con e-child\" data-id=\"b132a03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e34280 elementor-widget elementor-widget-text-editor\" data-id=\"8e34280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><b>Integrated recording studio<\/b><\/h3><p>Record your greetings directly from our software. Our integrated studio helps you choose the best tone and format. Files are available in French and other languages to meet your specific needs.  <\/p><p>For a professional result, we share our recording tips with you. Avoid common mistakes such as missing information or lack of conciseness. A well-prepared text will be effective from the very first attempt.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08fd18b e-flex e-con-boxed e-con e-child\" data-id=\"08fd18b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-630c294 e-flex e-con-boxed e-con e-child\" data-id=\"630c294\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-321d60e elementor-widget elementor-widget-image\" data-id=\"321d60e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"417\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client.png\" class=\"attachment-large size-large wp-image-36247\" alt=\"\u00c9quipe de service client travaillant de mani\u00e8re autonome\" srcset=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client.png 508w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client-300x246.png 300w, https:\/\/kavkom.com\/wp-content\/uploads\/2023\/12\/Autonomie-Renforcee-Liberez-Votre-Equipe-Relation-Client-150x123.png 150w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66c049a e-flex e-con-boxed e-con e-child\" data-id=\"66c049a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ef5603 elementor-widget elementor-widget-text-editor\" data-id=\"0ef5603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><b>Advanced call customization<\/b><\/h3><p>Manage your calls according to the type of caller. The system allows you to : <\/p><ul><li aria-level=\"1\">Prioritize prospects to call back<\/li><li aria-level=\"1\">Identify the reason for the call<\/li><li aria-level=\"1\">Redirect to the right colleague<\/li><li aria-level=\"1\">Inform about the response time<\/li><\/ul><p>Our telephony tool adapts to the way you work. Personalize the greeting for a better customer experience. In the event of absence, indicate the date of return and invite the caller to repeat the call.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b56c025 e-con-full e-flex e-con e-child\" data-id=\"b56c025\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-977db86 e-flex e-con-boxed e-con e-child\" data-id=\"977db86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de96d61 elementor-widget elementor-widget-image\" data-id=\"de96d61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"444\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2022\/02\/Utiliser-la-telephonie-VoIP-pour-le-teletravail.webp\" class=\"attachment-large size-large wp-image-37610\" alt=\"Utiliser la t\u00e9l\u00e9phonie VoIP pour le t\u00e9l\u00e9travail\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-808f5f0 e-flex e-con-boxed e-con e-child\" data-id=\"808f5f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b00509 elementor-widget elementor-widget-text-editor\" data-id=\"9b00509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><b>Pleasant music on hold<\/b><\/h3><p>Don&#8217;t leave your customers in silence. Our solution offers a selection of on-hold music adapted to your image. Alternate with relevant messages to inform about your products or services.  <\/p><p>Callers appreciate being informed of the estimated waiting time. Our system regularly broadcasts a message of thanks during their patience. When closed, a message invites them to use other means to contact you.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2436e5f e-flex e-con-boxed e-con e-parent\" data-id=\"2436e5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5bd9a25 e-flex e-con-boxed e-con e-child\" data-id=\"5bd9a25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fda210 e-con-full e-flex e-con e-child\" data-id=\"2fda210\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06d5252 elementor-position-right elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"06d5252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/09\/Formideo-1.webp\" class=\"attachment-full size-full wp-image-34838\" alt=\"Formideo\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">\"Kavkom has been the perfect answer to our business telephony needs. Their simple, reliable system, performance statistics, <a href=\"https:\/\/kavkom.com\/en\/useful-information\/switchboard\/\" data-wpil-monitor-id=\"1125\">switchboard customization and ability to quickly call our key users<\/a> have greatly enhanced our efficiency and customer satisfaction. \n<br><br><b>Ben Cauchois<\/b>\n<br>VP Sales &amp; Operations @ SEIZA<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a32617 elementor-widget elementor-widget-heading\" data-id=\"5a32617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reinforce your company's image with a strategic welcome message\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf00123 elementor-widget elementor-widget-text-editor\" data-id=\"bf00123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Choose Kavkom for a telephone experience like no other. Benefit from our <b>exceptional audio quality<\/b>, <b>responsive technical support<\/b>, and make a lasting impression from the very first call. Build trust and lasting relationships with our customized greetings.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2550014 e-con-full e-flex e-con e-child\" data-id=\"2550014\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c75943 elementor-widget elementor-widget-image\" data-id=\"8c75943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"842\" src=\"https:\/\/kavkom.com\/wp-content\/uploads\/2023\/09\/Optimisation-de-la-performance-des-entreprises.webp\" class=\"attachment-large size-large wp-image-34867\" alt=\"Gestion commerciale efficace et sans tracas\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-174d710 e-flex e-con-boxed e-con e-parent\" data-id=\"174d710\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a712b6 e-flex e-con-boxed e-con e-child\" data-id=\"8a712b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de8ff3e elementor-widget elementor-widget-heading\" data-id=\"de8ff3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about professional greetings\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e83f9a5 e-flex e-con-boxed e-con e-child\" data-id=\"e83f9a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3787a0e e-con-full e-flex e-con e-child\" data-id=\"3787a0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1febfa6 elementor-widget elementor-widget-n-accordion\" data-id=\"1febfa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3340\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-3340\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How to create a professional greeting? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3340\" class=\"elementor-element elementor-element-311c987 e-con-full e-flex e-con e-child\" data-id=\"311c987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f961e03 elementor-widget elementor-widget-text-editor\" data-id=\"f961e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To create an effective professional greeting, start by writing a clear script. Use our recording studio with a professional voice-over. Test your message before it goes live, to ensure optimum quality of your telephone greeting.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3341\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3341\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What are the essential elements of a voice message? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3341\" class=\"elementor-element elementor-element-9dcf06d e-con-full e-flex e-con e-child\" data-id=\"9dcf06d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b7f77b elementor-widget elementor-widget-text-editor\" data-id=\"8b7f77b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A good professional answering machine message should include :<\/p><ul><li aria-level=\"1\">Your company name clearly stated<\/li><li aria-level=\"1\">Service hours<\/li><li aria-level=\"1\">Concise information about your services<\/li><li aria-level=\"1\">A greeting to welcome the caller<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3342\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3342\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I personalize a greeting? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3342\" class=\"elementor-element elementor-element-4442804 e-con-full e-flex e-con e-child\" data-id=\"4442804\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92a3109 elementor-widget elementor-widget-text-editor\" data-id=\"92a3109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Adapt your greeting to your corporate image. Choose a tone of voice that reflects your values. Customize the content according to your services and business sector. Our team will support you with examples and creative ideas.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3343\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3343\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What mistakes to avoid in your greeting? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3343\" class=\"elementor-element elementor-element-547d8ca e-con-full e-flex e-con e-child\" data-id=\"547d8ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb5c8e elementor-widget elementor-widget-text-editor\" data-id=\"6cb5c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avoid these common mistakes:<\/p><ul><li aria-level=\"1\">The use of complex jargon<\/li><li aria-level=\"1\">Missing or imprecise information<\/li><li aria-level=\"1\">A message that is too long and lacks conciseness<\/li><li aria-level=\"1\">Insufficient audio quality<\/li><li aria-level=\"1\">Impersonal telephone reception<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3344\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3344\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can you improve the customer experience with your message? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3344\" class=\"elementor-element elementor-element-dce072c e-con-full e-flex e-con e-child\" data-id=\"dce072c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ba165 elementor-widget elementor-widget-text-editor\" data-id=\"b8ba165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Optimize your customers&#8217; experience by :<\/p><ul><li aria-level=\"1\">Guaranteeing 24\/7 availability of your answering machine<\/li><li aria-level=\"1\">Offering a warm, professional welcome<\/li><li aria-level=\"1\">Communicating useful information while you wait<\/li><li aria-level=\"1\">Putting you in touch with the right service<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3345\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3345\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What tips do you have for an effective on-hold message? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3345\" class=\"elementor-element elementor-element-825006d e-con-full e-flex e-con e-child\" data-id=\"825006d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99f32aa elementor-widget elementor-widget-text-editor\" data-id=\"99f32aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>An effective on-hold message must :<\/p><ul><li aria-level=\"1\">Information on estimated waiting time<\/li><li aria-level=\"1\">Suggest alternatives (reminder, email)<\/li><li aria-level=\"1\">Maintaining attention with appropriate music<\/li><li aria-level=\"1\">Reassure customers that their call will be taken care of<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to create a professional greeting?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To create an effective professional greeting, start by writing a clear script. 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Our voicemail solution lets you greet your customers 24 hours a day with a professional voice and a customized message. Make a memorable first impression and reinforce your corporate image from the very first seconds of contact.  <\/p>\n","protected":false},"author":15,"featured_media":19221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[118],"tags":[],"class_list":["post-56174","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-routing"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/56174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=56174"}],"version-history":[{"count":9,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/56174\/revisions"}],"predecessor-version":[{"id":62691,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/56174\/revisions\/62691"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/19221"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=56174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=56174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=56174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}