{"id":55878,"date":"2019-07-18T18:14:46","date_gmt":"2019-07-18T15:14:46","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/outsourced-ip-switchboard\/"},"modified":"2025-10-27T11:38:46","modified_gmt":"2025-10-27T09:38:46","slug":"outsourced-ip-switchboard","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/outsourced-ip-switchboard\/","title":{"rendered":"Outsourced IP switchboard"},"content":{"rendered":"\n<p>Would you like to entrust the management of your business telephony to a service provider? Turn to Kavkom, an <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/all-you-need-to-know-about-ipbx-a-complete-guide-to-modernizing-your-telephone-system\/\">IPBX<\/a> Centrex switchboard installer. To boost your productivity, we offer a wide choice of tools: automatic VoIP switchboard, virtual switchboard for customer service, <strong><em>outsourced IP switchboard<\/em><\/strong> and much more.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"externaliser-son-standard-telephonique-qu-est-ce-que-cela-signifie\">Outsourcing your switchboard: what does it mean?<\/h2>\n\n<p>Outsourcing an IP switchboard can be defined as entrusting the management of a <a href=\"\/\" target=\"_blank\" rel=\"noreferrer noopener\">company&#8217;s telephony<\/a> system to an external service provider. In other words, Centrex telephony is hosted remotely on an operator&#8217;s server. Today, many companies are opting for this solution to enable them to concentrate on their core business, while providing their employees and customers with the best possible experience.<\/p>\n\n<p><br\/>For a company, outsourcing its IP telephony hardware is an excellent way of <strong><em>excellent way of optimizing performance<\/em><\/strong>. Among other things, this solution eliminates the need for in-house secretarial services. For example, you can entrust this task to professional call centers. They will welcome your customers and partners, manage your telephone directory or diary, make appointments, etc.   <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"pourquoi-externaliser-son-standard-telephonique-ip\">Why outsource your IP switchboard?<\/h2>\n\n<p><a href=\"https:\/\/kavkom.com\/en\/useful-information\/switchboard\/\" data-wpil-monitor-id=\"1122\">Outsourcing an IP switchboard<\/a> offers many advantages, if only to name a few:<\/p>\n\n<ul class=\"wp-block-list\"><li>Quick and easy installation<\/li><\/ul>\n\n<p>The <strong><em>system uses the Internet Protocol to host the company&#8217;s<\/em><\/strong> server. All that&#8217;s needed is for the company to have SDSL or ADSL access, so that the operator can easily connect its network to the company&#8217;s telephone infrastructure. As soon as the company&#8217;s IP address is recognized by <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/fixed-mobile-ip-telephony-server-for-companies\/\" target=\"_blank\" rel=\"noreferrer noopener\">the hosting server<\/a>, all telephone lines are ready for use.  <\/p>\n\n<ul class=\"wp-block-list\"><li>Improving service quality<\/li><\/ul>\n\n<p>Since the company&#8217;s telephony is hosted by the service provider, the latter&#8217;s agents take care of call management. In other words, you benefit from the<strong><em>expertise of a team of professional telephone operators<\/em><\/strong>. They&#8217;ll use their tools and <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/optimize-your-productivity-with-pc-phone-software\/\">software solutions to optimize your productivity on your PC<\/a> and improve your company&#8217;s image with prospects, customers and partners alike.  <\/p>\n\n<ul class=\"wp-block-list\"><li>Maintenance and repair work carried out by the service provider<\/li><\/ul>\n\n<p>Unlike standard telephony, which requires long working days, once outsourced, the repair of your IP telephony is taken care of by your service provider. <strong><em>the repair of your IP telephony is taken care of by your service provider<\/em><\/strong> in the event of a malfunction. The same applies to maintenance work, as well as regular monitoring and evaluation. Nevertheless, you need to ensure that your switchboard subscription is activated.  <\/p>\n\n<ul class=\"wp-block-list\"><li>Data protection<\/li><\/ul>\n\n<p>Once your company&#8217;s IP Centrex is hosted in the Cloud by your provider, you won&#8217;t have to worry about the risk of hacking or data theft. In fact, your service provider guarantees to protect your business communications. <\/p>\n\n<ul class=\"wp-block-list\"><li>Financial benefits<\/li><\/ul>\n\n<p>Outsourcing your IP switchboard frees you from the heavy burden of installing new equipment.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"quid-de-la-solution-kavkom\">What about the Kavkom solution?<\/h2>\n\n<p>Kavkom offers you a solution that is both <strong><em>competitive, reliable <\/em><\/strong>and<strong><em> scalable<\/em><\/strong>. It combines the advantages of Internet telephony with those of a virtual, outsourced switchboard. We use the Internet&#8217;s communication protocol to transform voice into a digital signal, which we then transmit to our callers. We use an IP Centrex to host and manage this technology. As a result, you won&#8217;t have to install a <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Standard_t%C3%A9l%C3%A9phonique\" target=\"_blank\" rel=\"noopener\">switchboard<\/a> on your premises to enjoy professional-quality telecommunication.    <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"pourquoi-faire-confiance-a-kavkom\">Why put your trust in Kavkom?<\/h2>\n\n<p>Here are a few reasons why you can be sure of the reliability and practicality of our tools and solutions:<\/p>\n\n<ul class=\"wp-block-list\"><li>With our customers, we build relationships based on <strong><em>trust<\/em><\/strong> and <strong><em>respect<\/em><\/strong> and respect. At Kavkom, our watchwords are transparency, integrity and respect. <\/li><li>We develop state-of-the-art and even more innovative solutions to ensure your success, modernize your business communications and enterprise collaboration.<\/li><li>We adapt to new technologies and use them to create high-quality, reliable, high-performance tools.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Do you entrust your company telephony to an external service provider? Kavkom takes a look at outsourced IP switchboards <\/p>\n","protected":false},"author":15,"featured_media":15329,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[52],"tags":[],"class_list":["post-55878","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telephony"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/55878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=55878"}],"version-history":[{"count":4,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/55878\/revisions"}],"predecessor-version":[{"id":60964,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/55878\/revisions\/60964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/15329"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=55878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=55878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=55878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}