{"id":55876,"date":"2019-07-18T18:16:53","date_gmt":"2019-07-18T15:16:53","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/automatic-voip-switchboard\/"},"modified":"2025-10-27T11:38:34","modified_gmt":"2025-10-27T09:38:34","slug":"automatic-voip-switchboard","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/automatic-voip-switchboard\/","title":{"rendered":"Automatic VoIP switchboard"},"content":{"rendered":"\n

Are the quality of your telephone answering service and the productivity of your staff your main concerns? Then you need to install a high-performance, professional telephone system such as an automatic VoIP switchboard<\/em><\/strong>. What is the purpose of this tool? And how does it work? Kavkom, the number one provider of telephony solutions, tells you all about it. <\/p>\n\n

Automatic VoIP switchboard: to better manage your incoming calls<\/h2>\n\n

Although e-mailing, messaging and social networks are all the rage today, telephony remains the main communication tool.<\/em><\/strong> And with good reason: it’s the most interactive medium, enabling companies to establish instant links with customers, staff, suppliers and partners.<\/p>\n\n

The automatic switchboard is a telephony system specially developed to facilitate the management of your incoming calls<\/a>. Thanks to a feature called “pre-hook”, the switchboard automatically automatically picks up incoming calls<\/em><\/strong>. Your correspondent is then greeted by a pre-recorded voice message<\/a> and music on hold of your choice.<\/p>\n\n

This VoIP telephony solution<\/a> provides all the advantages of Internet telephony<\/em><\/strong>. It is based on the communication protocol used by the Internet to transform voice into a digital signal. This is then transported as digital data and returned to the listener.<\/p>\n\n

In addition to better management of your incoming calls, the VoIP automatic switchboard also offers you the guarantee that you’ll never lose a call<\/em><\/strong> for no answer or busy signals. Advanced automatic switchboard configurations<\/a> enable your callers to interact with your telephony system via the keys on their telephone. They can then be put through to a suitable operator or the service of their choice<\/a>. <\/p>\n\n

Automatic VoIP switchboard: to improve your company’s reception<\/h2>\n\n

The VoIP automatic switchboard also has the advantage of allowing you toavoid the pitfalls of conventional telephone reception<\/em><\/strong>often singled out for criticism. These include overworked switchboard operators, exaggerated hold times<\/a>, excessive number of callers before finally getting through to the right person… <\/p>\n\n

Thanks to this tool, your company benefits from level of telephone reception previously reserved for large companies<\/em><\/strong>. Calls are answered immediately, and an interactive voice server prompts the customer to inform the department<\/g> or contact person they wish to be put through to. Outside office hours, the caller can be informed and directed to your voicemail box, where he or she can leave a message that can be viewed later. <\/p>\n\n

Automatic VoIP switchboard: for cost savings<\/h2>\n\n

One of the advantages of an automatic VoIP switchboard is that it can bring huge savings to your business. Because a VoIP switchboard automatically directs your customers to the right person, your telephone answering service requires fewer resources to handle calls. <\/p>\n\n

This tool also offloads the incoming call reception function. Operators then have more time for other tasks, making them more profitable for the company. The VoIP automatic switchboard also offers a host of interesting features at attractive rates. <\/p>\n\n

Discover Kavkom VoIP switchboard<\/h2>\n\n

The automatic VoIP switchboard is a feature included in your Kavkom VoIP telephony solution<\/a>. It offers a wide range of applications, including..:<\/p>\n\n