{"id":54822,"date":"2024-04-16T15:15:01","date_gmt":"2024-04-16T12:15:01","guid":{"rendered":"https:\/\/wizardly-einstein.82-165-125-94.plesk.page\/useful-information\/emergency-telephony-how-to-set-up-an-effective-on-call-number\/"},"modified":"2025-10-28T16:33:57","modified_gmt":"2025-10-28T14:33:57","slug":"emergency-telephony-how-to-set-up-an-effective-on-call-number","status":"publish","type":"post","link":"https:\/\/kavkom.com\/en\/articles\/telephony\/emergency-telephony-how-to-set-up-an-effective-on-call-number\/","title":{"rendered":"Emergency telephony: How to set up an effective on-call number?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"54822\" class=\"elementor elementor-54822 elementor-46633\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae824f8 e-flex e-con-boxed e-con e-parent\" data-id=\"7ae824f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42ad9f2 elementor-widget elementor-widget-text-editor\" data-id=\"42ad9f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>The importance of an effective on-call number<\/b><\/h2><p>A reliable on-call telephone system is crucial to maintaining contact with your customers 24 hours a day. It enables your employees to intervene quickly in an emergency, even when they&#8217;re not working. <\/p><p>Managing incoming calls requires precise organization and appropriate tools. An interactive voice server (IVR), for example, can automatically route calls to on-call personnel. <\/p><p>To optimize your system, several elements are essential:<\/p><ul><li>A well-defined on-call schedule<\/li><li>Configured <a href=\"https:\/\/kavkom.com\/en\/articles\/telephony\/call-forwarding-application-complete-guide-to-setting-up-call-forwarding\/\">call transfer<\/a> scenarios<\/li><li>A team trained in emergency management<\/li><li>High-performance technological tools<\/li><\/ul><h2><b>Criteria for choosing an effective on-call number<\/b><\/h2><p>Setting up an on-call line requires rigorous planning to guarantee optimal customer service. Your solution must ensure permanent availability and rapid intervention. <\/p><p>For effective on-call management, consider these essential elements:<\/p><ul><li aria-level=\"1\">A reliable hotline system<\/li><li aria-level=\"1\">Clearly defined time slots<\/li><li aria-level=\"1\">An on-call schedule adapted to your business sector<\/li><li aria-level=\"1\">Real-time management tools<\/li><li aria-level=\"1\">A web application for tracking interventions<\/li><\/ul><h2><b>Steps to implement your on-call service<\/b><\/h2><p>Setting up an on-call number requires methodical organization. Start by defining on-call times and conditions for your employees. <\/p><p>Here are the priority actions to be taken:<\/p><ul><li aria-level=\"1\">Draw up a precise telephone schedule<\/li><li aria-level=\"1\">Configure the interactive voice server (IVR)<\/li><li aria-level=\"1\">Train teams to handle calls<\/li><li aria-level=\"1\">Set up call transfer scenarios<\/li><li aria-level=\"1\">Define rest periods between on-call periods<\/li><\/ul><h2><b>The benefits of a professional on-call system<\/b><\/h2><p>A well-organized on-call service significantly improves customer relations. It enables us to offer an efficient telephone service outside office hours. <\/p><p>Key benefits include :<\/p><ul><li aria-level=\"1\">Permanent and immediate availability<\/li><li aria-level=\"1\">Optimal emergency management<\/li><li aria-level=\"1\">Precise monitoring of interventions<\/li><li aria-level=\"1\">Improved customer satisfaction<\/li><li aria-level=\"1\">24-hour service quality<\/li><\/ul><h2><b>Optimize your accessibility with Kavkom&#8217;s on-call solution<\/b><\/h2><p>Do you run an industrial maintenance company or public utility? Does your team need to be reachable even outside working hours? Kavkom&#8217;s on-call solution is exactly what you need.  <\/p><h3><b>A solution tailored to your industry<\/b><\/h3><p>Whether you work in the private or public sector, Kavkom offers :<\/p><ul><li aria-level=\"1\">A new virtual number dedicated to on-call duty<\/li><li aria-level=\"1\">Automatic call cascading features<\/li><li aria-level=\"1\">An application registration system<\/li><li aria-level=\"1\">Detailed statistics on your operations<\/li><\/ul><h3><b>Simplified management for employers<\/b><\/h3><p>Our solution makes it easy to organize your on-call schedules:<\/p><ul><li aria-level=\"1\">Flexible weekly schedule<\/li><li aria-level=\"1\">Automatic time compensation<\/li><li aria-level=\"1\">Simplified absence management<\/li><li aria-level=\"1\">Real-time tracking of interventions<\/li><\/ul><h3><b>High-performance tools for your teams<\/b><\/h3><p>Your employees benefit from advanced technology:<\/p><ul><li aria-level=\"1\">Mobile application for answering calls<\/li><li aria-level=\"1\">24-hour access to technical support<\/li><li aria-level=\"1\">Integrated messaging system<\/li><li aria-level=\"1\">Fixed-to-mobile call transfer<\/li><\/ul><h3><b>A regulatory-compliant solution<\/b><\/h3><p>Our system complies with all legal requirements:<\/p><ul><li aria-level=\"1\">Compliance with labor laws<\/li><li aria-level=\"1\">Rest time management<\/li><li aria-level=\"1\">Offset monitoring<\/li><li aria-level=\"1\">Secure data archiving<\/li><\/ul><h2><b>Our tips for optimizing your on-call service with Kavkom<\/b><\/h2><h3><b>Efficient telephone planning<\/b><\/h3><p>On-call management requires a structured organization to guarantee optimal service. Your on-call schedule must take into account the constraints of each employee to ensure fair rotation. <\/p><p>Kavkom helps you define time slots to suit your business. Our system automatically configures personalized greetings for emergency situations. <\/p><h3><b>High-performance tools for maximum responsiveness<\/b><\/h3><p>A single number centralizes all your on-call calls to simplify communication. The Kavkom network guarantees permanent availability for rapid response to intervention requests. <\/p><p>Track the efficiency of your service with our detailed statistics. Our call transfer technology ensures immediate handling of urgent situations. <\/p><h3><b>Simple management, both in the office and remotely<\/b><\/h3><p>Access your management interface from any workplace or home. Modify your settings in real time to adapt your device to your needs. <\/p><p>Our intuitive dashboard makes it easy to supervise the work to be done. Our solution optimizes your resource allocation for greater operational efficiency. <\/p><h3><b>Customized support<\/b><\/h3><p>We train all your staff to use our platform. Our technical team is always on hand to answer your questions. <\/p><p>The system is regularly updated to enhance its functionality. We offer transparent, no-obligation contracts tailored to your structure. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-84a259c e-flex e-con-boxed e-con e-parent\" data-id=\"84a259c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da1a54 elementor-widget elementor-widget-heading\" data-id=\"3da1a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940d8fb elementor-widget elementor-widget-n-accordion\" data-id=\"940d8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1550\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1550\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I create an on-call line? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1550\" class=\"elementor-element elementor-element-c681b07 e-con-full e-flex e-con e-child\" data-id=\"c681b07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d04bd2 elementor-widget elementor-widget-text-editor\" data-id=\"4d04bd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To set up an on-call line, use a solution like Kavkom, which provides a dedicated web application. Define your telephone schedule and configure call routing to suit your needs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1551\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1551\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is an on-call number? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1551\" class=\"elementor-element elementor-element-c2f4371 e-con-full e-flex e-con e-child\" data-id=\"c2f4371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a981c3 elementor-widget elementor-widget-text-editor\" data-id=\"0a981c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>An<\/b>on-call number is a telephone line dedicated to emergencies outside office hours. It is used to ensure continuous customer service via an on-call system. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1552\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1552\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I manage an on-call number? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1552\" class=\"elementor-element elementor-element-d5d2d8a e-con-full e-flex e-con e-child\" data-id=\"d5d2d8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7ca5f elementor-widget elementor-widget-text-editor\" data-id=\"df7ca5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Management is via an interface that lets you program call transfers and permanent arrangements. Kavkom&#8217;s intelligent routing system ensures rapid response. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1553\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1553\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What are the advantages of telephone on-call duty? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1553\" class=\"elementor-element elementor-element-7212897 e-con-full e-flex e-con e-child\" data-id=\"7212897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-920f5ad elementor-widget elementor-widget-text-editor\" data-id=\"920f5ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On-call telephone <b>service<\/b>guarantees rapid intervention 24 hours a day, and enhances customer satisfaction. It ensures constant quality of service, even outside opening hours. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1554\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1554\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do you ensure service continuity? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1554\" class=\"elementor-element elementor-element-830996c e-con-full e-flex e-con e-child\" data-id=\"830996c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-995600f elementor-widget elementor-widget-text-editor\" data-id=\"995600f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Kavkom offers a reliable telephone network and efficient on-call management. Our solution guarantees permanent availability for both the public and private sectors. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1555\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1555\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What are the on-call hours? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1555\" class=\"elementor-element elementor-element-6f5c770 e-con-full e-flex e-con e-child\" data-id=\"6f5c770\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-791ac27 elementor-widget elementor-widget-text-editor\" data-id=\"791ac27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On-call schedules generally cover periods outside normal working hours. They comply with legal provisions concerning rest periods, and may be specific to each company. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1556\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1556\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How does on-call duty work in the private sector? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1556\" class=\"elementor-element elementor-element-e32fb65 e-con-full e-flex e-con e-child\" data-id=\"e32fb65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d162127 elementor-widget elementor-widget-text-editor\" data-id=\"d162127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the private sector, on-call duty is governed by the French Labor Code. Employers must comply with specific obligations concerning compensation and the organization of on-call duty. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I create an on-call line?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To set up an on-call line, use a solution like Kavkom, which provides a dedicated web application. Define your telephone schedule and configure call routing to suit your needs.\"}},{\"@type\":\"Question\",\"name\":\"What is an on-call number?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Anon-call number is a telephone line dedicated to emergencies outside office hours. 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It enables calls to be handled efficiently outside working hours, and guarantees a rapid response to emergency situations. <\/p>\n","protected":false},"author":15,"featured_media":15637,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[52],"tags":[],"class_list":["post-54822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telephony"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/comments?post=54822"}],"version-history":[{"count":5,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54822\/revisions"}],"predecessor-version":[{"id":61443,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/posts\/54822\/revisions\/61443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media\/15637"}],"wp:attachment":[{"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/media?parent=54822"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/categories?post=54822"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kavkom.com\/en\/wp-json\/wp\/v2\/tags?post=54822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}